Polite chap came to service our boiler. Talked informatively about the boiler to help us understand how it works etc. Cracking service

Very efficient and new shower installed and working perfectly. Thank you. Would recommend.

Quick clean efficient service and would definitely use and recommend

Those with whom I had an annual service contract could not attend to my inoperative boiler for eleven days. I was very impressed with the promptness and efficiency of South Thames Plumbing and Heating who arrived within three hours and dealt with the problem.

ST Plumbing were very organised and efficient when arranging to replace boiler. Options clearly explained and price reflected. The team came back to box in the boiler and did a great job! Boiler works perfectly! Would highly recommend their services.

We have moved to a new property and the boiler decided to broke just in the coldest time. We were really pleased that Andy and the team were able to change our full central heating almost straight away after the initial visit. We are now happy owners of a new house with a working heating

During this recent cold snap we were having problems with our boiler cutting out. South Thames were really prompt to attend our property and work out what the problem was during a very busy time. they managed to get the parts and return to fix it the following day. Their customer service was fantastic and they even called us back several days later to check everything still working well. The repair work was also very reasonably priced.

A fantastic service- swift, professional and courteous throughout. Needed new boiler, pump, thermostat and now everything is working perfectly and my heating is working better than ever before!! Friendly and informative service from Andrew and Dave - highly recommend. Thank you!

SouthThames designed and installed my central heating system five years ago. I have had five years of problem free until 14/02/2021. They were out to me two days later as promised and did a professional job fixing the fault. They have professional and skilled engineers such as Andrew. Serving their customer with friendly attitude and courtesy. The repair was done quickly and cleanly. Here is a company with a customer focus to their business. Well done SouthThames and thanks for your services.

During the very cold weather the main living room radiator to my flat was not heating at all. There was also a water leak to the boiler. We had received a South Thames flyer recently so phoned to ask for the price of a new double radiator and possible repair to the boiler leak. My initial call was around 4 p.m. and incredibly I had an engineer call at 8.30 the following morning. His diagnosis of the radiator was that a flushing of the system would rectify the problem which would be much cheaper than replacement. Sadly, on opening the combination boiler he identified several areas of rust and furring and allowed me to fully inspect each. There was no pressure on their side but clearly the cost of any potential repairs, even if they could be carried out, would have been considerable so I questioned how much a replacement would be. Within 3 hours I received a very reasonable quotation for a new boiler with a 10-year warranty. As I agreed to the quote, I received a call asking if they could install the new boiler on the Monday morning, to which I readily agreed. I then received a further call asking if it could be brought forward to the Friday, the day after the call. The engineers arrived at the agreed time and worked nonstop during the day. The old boiler was decommissioned and removed from site, along with all packing and waste from the new one. The engineers were also polite and left the area spotless. I won't say I was sceptical but having bled the main radiator and only having minor heat at the margins after, it did seem it was beyond saving, so they could easily have added the cost of replacement to the bill. However, their honest appraisal proved correct and kept costs down. So, 48 hours after my first enquiry we have a warm flat again. Given the service received and great value for money I will definitely be using South Thames for all future services, needed to keep the warranty valid, and would highly recommend them to anyone looking at having a replacement boiler or repairs carried out to an existing one.

Fast response, great service and competitively priced. I would not hesitate to use South Thames Plumbing & Heating again and will highly recommend them.

Excellent service and resolved all the issues with the central heating. I would recommend South Thames Plumbing and Heating

Very professional and tidy service, highly recommend as have been using the same company for a few years and always reliable...

My boiler failed last Sunday afternoon, the last day of January. An independent local engineer came on Monday and told me it was unfixable - as it was 20-30 years old and on the blink this wasn't too surprising. While he took his time to quote to replace it, South Thames responded really quickly, we agreed terms on Tuesday, I placed the order on Wednesday morning and on Friday morning their engineer came to install it. He did a neat job, decommissioned and disposed of the old boiler, and by mid afternoon Friday the new boiler was working perfectly, ahead of the cold snap which started today. I can't speak highly enough of this company's prompt and competent service. Strongly recommended.

My boiler failed overnight on Friday leaving me with no heating and my usual plumber unavailable weekends. I found South Thames Plumbing on Checkatrade , called them , and was told to expect help within 2 hours. 90 minutes later Andrew appeared , fully covid-proofed. Friendy, courteous and efficient he not only diagnosed and fixed the problem within minutes but declined to accept payment. What more can I say - Andrew, thankyou, I think I've found myself a new plumber.

My boiler broke just before Christmas and the wonderful team here came to my rescue. Great service all round, I was kept up to date throughout with my new boiler fitted within a day. It's been working really well since, in fact, my house has never been warmer. Thanks so much Andrew and to Debbie for keeping me up to date all the way through!

Replacement of boiler. Very prompt, responsive and competitively priced. Excellent customer service

Professional, quick and efficient service - My shower pump was leaking water into the floor below. Andrew came over at 9pm on Friday night to cap off the pipes and followed up the next day with the installation of a new pump. The quick response avoided further damage, and was very pleased with the level of service. Thanks Andrew!

Punctual, efficient, knowledgeable and very tidy. Nice bunch of guys. Wouldn’t hesitate in recommending or re-using.

Our boiler broke down in the middle of January and we needed to replace it. We contacted South Thames Plumbing because they already had very good reviews. Their response was immediate. Debbie arranged for Andrew to visit us to do a quote which we received the same evening and we accepted it. Andrew was round to us within a working day and fitted a new boiler. This was exceptional and excellent service. I have no hesitation in recommending South Thames Plumbing and Heating.