Karen Allen from Aspen Travel arranged our trip to India. Karen is a very professional agent and nothing was too much trouble for her. We will always use Karen for our holiday tours in the future because it is so good to be able to speak to one person instead of a customer service centre. Karen also arranged our aircraft seats for our flights. All relevant paperwork was timely and correct. She also returned any emails or telephone calls very quickly. All this gave us a hassle free and very enjoyable trip. John and Christine Adlam

Karen Allen deal with my holiday booking to Veitnam/Cambodia today. She could not have been more helpful, polite or responsive! I had two very straightforward calls from her where she explained everything and found me the best deal.Paperwork promptly sent on email so all discussed and booked without any trauma at all, which is most unusual in this business. Thanks and look forward to catching up with her when she has been to Vietnam in November to get the tips and hints to make the trip even better.

Sarah Stuart was great - courteous, professional, helpful and friendly - no non-sense 'business grabbing negotiation.' Right information, right price [I hope] simple unambiguous advice - most importantly trustworthy [never felt she was there only for the business and her bonus etc] Arun and Ratna [Mrs] Debnath, Harrow, greater London.

This is the first time we have used Low Cost deals and we will use them again in future.We found a tour we liked then rang them if they did it. they did and saved us 5% on the price which was a good saving.Other than the savings they were very helpful all way though the booking and kept us up to date on everything and we have received our tickets well in advance of departure date

We have been booking our holidays through this company for the last few years. The company and especially Karen had been a fantastic help. The service is consistent, reliable and they provide exactly what they offer on paper. Karen has also been able to find holidays that suit us. Getting 5% off the quoted price is a bonus. Excellent value for money. Great, reliable and friendly service

We have used LoCostDeals for many years now for our special holidays say to safari and the Caribbean. We have always dealt with Karen and never failed to have friendly, informative and prompt help with the arrangements. Karen is well travelled, as you would expect, so her personal experience has added that extra bit of advice. We wouldn't go anywhere else.

All members of staff are friendly and approachable. Offer helpful advice and generous competitive discounts. Paperwork supplied on time

Always available, helpful and professional. Always working to save you money. Pick up mistakes from tour operators.

Since we found this company five years ago we have booked a number of sea cruises and river cruises through them and we are so pleased with the service and prices they obtain for us that we would not consider anywhere else. Helen Price always deals with our enquiries in a really efficient way and is friendly and helpful. We have recommended LowCostDeals to others including my sister-in-law and her husband who have now joined us on two cruises with a third booked for October.

I was looking for a trip to see the Northern Lights and couldn't find exactly what I was wanting on the Hurtigruten website. The lady at LowCostDeals was very helpful, told me of her own experiences on a particular ship and found us a place and dates which suited us exactly.

Karen succeeded in rebooking a previously cancelled booking at very short notice securing a very keen price and even managing to book the same cabin. It was all done with the minimum of fuss and the transaction completed very quickly. I would have no hesitation in making travel arrangements with this company in future.

Saved over £400 on our Titan Holiday to USA which is booked for April 2015. Saved on price but still the first class service and customer care. Nothing has been to much trouble, Karen and the team from LowCostDeals have been so helpful, so a big thank you for your past and future service

Lucy and the rest of the team have done it again. Getting this level of personal service from a company nowadays is difficult to find that coupled with the benefit of continually saving our family money on our summer holiday with Mark Warner makes LCD an easy choice to make. This is our third year booking through LCD who have such experience and knowledge in relation to the Mark Warner destinations we have visited - What a great booking agent offering that true "value add" thanks again for 2015.

We have had consistently great service from Karen Allen. She will always go the extra mile in securing the best deal (when compared by us with other agents) and also securing the rooms we wish etc. She also has great advice on destinations that would suit our family. Highly recommended.

Karen was very quick to give me all the information I needed on the holiday I was interested in. Thanks so much. We booked it and now have it all to look forward to. Thank you again.

Lucy and the rest of the team are a pleasure to deal with. The company saved me money when booking me a holiday as an agent for a well known company. Had I booked direct with the other company, I would have paid around £600 more. I checked with the other company and they could not price match. Nothing was a problem and any query was quickly dealt with. As an example I wanted to book my aeroplane seats but the company providing the holiday stated they were unable to provide my flight reservation number as it was part of a block booking. Lucy was able to provide the necessary information within 15 minutes of my asking for her help, That's what I call service.

Yet again another brilliantly organised club med trip , thanks to Karen's care & attention. We have had a great week at Le Riad in Marrakech , with btilliant rooms at an amazing price . Can't wait to book the next trip .

Karen Allen made booking the holiday easy for us. All the information at her finger tips, quick responses and a great price. Thanks

I am very happy with the service LowCostDeals provided. They responded quickly to my initial enquiry and then were very flexible and helpful with follow up questions. There was no hard sell but they pitched it just right to win my confidence. I can't praise the service enough. Top quality! The company's representaive, Sarah Nowell stuart is a real asset to the business.

I would recommend very highly. I have used to book several Titan tours at a discounted price, much cheaper than booking direct with Titan. Karen is amazing, I email my requirements and receive a quick reply with quote, booking is a breeze and the arrangements from initial booking to departure go like clockwork. I will certainly be using to book my next holiday!