Alleynscleaning

GB
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4.50
Based on 53 Reviews

5

88.68%

4

5.66%

3

0.00%

2

0.00%

1

5.66%
About Alleynscleaning

Alleyns Cleaning company has been up and running for over 9 years. We are renown for the 3 areas we take great pride in which are, Communication- We provide a 24 hour communication service via text or telephone to suit the clients convenience, our friendly and intimate customer service is built through management as Jeylan is always first point of contact, making it easier to monitor each booking ensuring the client is completely happy with the service they are paying for. Staff- Our cleaners have been carefully selected ensuring there is a sense of trust, good communication and through our training and previous experience we guarantee youll always receieve a high standard of cleaning. Your peace of mind- We also source our cleaners via word of mouth which again gives the client confidence and peace of mind. We offer a meet and greet session also before you book your permanent cleaner to ensure you are completely at ease. We are proud to say 80% of our clientele has been built through recommendations and this is a reflection of our hard work and consistent service.

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Shanade
United Kingdom | 02 August 2024

I booked a last minute cleaner who actually turned up ahead of time, she was so thorough and even cleaned my oven (definitely not part of her job), when she was down she asked me to walk through the house and confirm if I was happy with the cleaning. I was so impressed I gave her a tip that matched her hourly rate. I’ve never been disappointed with the service I receive. Massive thank you to Alleyns, by far the best residential cleaning company.

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anahita
United Kingdom | 02 August 2024

Professional cleaners, listen to needs of client , punctual, thorough cleaning and always friendly. Highly recommend.

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Erik Mass
United Kingdom | 20 July 2024

Terrible experience, constant changes in timing and just no staff availability on a consistent basis. Business is just about moving.

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Guler Cortis
United Kingdom | 10 July 2022

The service was above and beyond. The team excellence of solving of a very tricky situation by keeping their spirits high, left us with a sparkling home we had rented.

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Mrs Anna
United Kingdom | 08 June 2022

Charged £470 for an end of tenancy clean. Only work done was cleaning the oven, fridge and dusting some of the surfaces. Everything else appeared untouched.

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Fitz Anderson
United Kingdom | 17 November 2021

Excellent service. Punctual, friendly & most importantly SPOTLESS! Keep up the good work guys ⭐️⭐️⭐️⭐️⭐️

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Joy sands
United Kingdom | 02 November 2021

Alleyns team have been friendly, professional and have listened to what I required. My cleaner is extremely diligent and always in time. She takes on board any requests. We are very happy with the service.

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rosy
United Kingdom | 12 October 2021

We've been using the Alleynscleaning for the past 2 years and it's always a great sevice.

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Maurice
United Kingdom | 05 October 2021

Jeylan and her team are the real deal hands down. My first gamble Jeylan was the right one. I haven't turned back since. The value that she provides shows in her work. This shows she's taken the time to equip and train her staff to a level that the market needs If you haven't service, give it a go! It only takes one time to see the proof.

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Parvin
United Kingdom | 25 September 2021

Great and reliable service and Jeylan is goes out of her way to support you with your needs and takes time to understand what is required. Thank you Alleyns cleaning!

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Sealy
United Kingdom | 23 June 2021

Jeylan was able to provide a fully equipped team of 3 cleaners within the hour for a spring clean 2 days later. The team was punctual, hard working, friendly & respectful. They have done a proper spring clean and it has really made a difference - the wood work is really gleaming. I'd never have done such a thorough clean myself & I now know there are no spiders lurking behind the sofa. I wouldnt hesitate to use them again.

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customer
United Kingdom | 15 June 2021

We have not had a cleaning service before, so we were not sure what to expect. I was incredibly impressed with Alleyns Cleaning from start to finish. I made a request for a short notice spring cleaning service and Jeylan took great pains to find something for us that worked at short notice. Natalie was utterly brilliant and did such an incredible job. I was able to leave her to and I came home to the most immaculate flat I have ever seen. Very thorough, everything was gleaming and felt incredibly clean - well beyond our own abilities! I would highly recommend and will be using the team again - thank you

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Carla Ritchie
United Kingdom | 11 June 2021

I used Alleyn's Cleaning for a few weeks while recovering from surgery. I was so impressed with how quickly a cleaner was assigned to me, even working on the bank holiday Monday! The cleaner we had was excellent, very friendly with a good eye for detail. I would definitely recommend and wouldn't hesitate to use again in the future.

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MemeZilla
United Kingdom | 11 June 2021

Great company. Really helped get things straightend up, and made it easier to maintain. Meghan had been fantastic Many thanks 😊

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Emma Flower
United Kingdom | 07 May 2021

We’ve been with Alleyn Cleaning Company for a few years now and they have always sourced the best cleaners for us. We’ve been so happy with the standard of the work - all our cleaners have been excellent, reliable and hardworking. Jeylan who runs the agency is very responsive, and makes sure you always have a cleaner to cover you if your normal cleaner is unwell or away. It’s a really excellent service and the agency adds value. I highly recommend them.

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Anahita Haghi
United Kingdom | 02 February 2021

Best clean we have ever had! We had our house cleaned recently at an exceptional standard. I have never experienced a cleaner with such high standards and high expectations of themselves and their work. His work was speedy, thorough and paid incredible attention to detail. Highly reccommend and hats off to ALLEYNS for carefully selecting their cleaners. Well done. House was sparkling clean!

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Tomkins
United Kingdom | 05 September 2020

The teams were polite and pleasant, but the work was not adequate and they caused damage to the property. Despite having 3 people on site for 4 hours in a one bedroom flat the clean was inadequate. In addition to that, they badly damaged the wooden kitchen worktops (chemical burns) and I am still chasing a resolution. Have offered them a reasonable solution and was hoping to use them long term but will be finding another company. Genuinely disappointed as they came recommended (although also damaged my friend's home but did resolve that I believe). In response: All I have been offered is lacquer to apply myself in a property I no longer have access to (end of tenancy clean) and to arrange the carpenter myself at a cost of £200 + vat. I appreciate the damage was a result of human error but the clean itself was inadequate and the solution offered to the damage isn't appropriate. Costs to rectify all myself is £500+ so would not recommend. Factually inaccurate. The worktops were not damaged previously (photos provided to company) they were newly sanded and sealed and not been used as a draining board as a dishwasher is present. No site visit from person resolving this issue and no quality control over employees work. Genuinely disappointed as they seemed like a pleasant team we'd hope to use for our home going forward.

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Helen Crossman
United Kingdom | 11 August 2020

I have used Alleyns a few times now and can’t fault the quality of work and friendliness of staff. It’s so nice to sit in my lovely clean home after Alleyns cleaners have worked their magic. Thanks again girls!

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LF
United Kingdom | 27 July 2020

Jeylan and her team are amazing. I’ve never had a cleaner before and wasn’t sure what to expect. I met my cleaner before he started and he carefully made notes. My cleaner also done small things which I forgot to mention such as taking out the recycling and food bin. He is so detailed and polite, I’ve was really impressed with the service. No job is too big. Completely reliable and trustworthy and I love the service I receive. I made the right choice by choosing Jeylan and her team.

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Lucy Lee
United Kingdom | 24 November 2019

Professional, courteous, extreme attention to detail and always on time! Wouldn’t hesitate to recommend to anyone, brilliant clean!! Jeylan clearly cares for her business, staff and customers a lot.

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