My bag is STUNNING! It's in impeccable condition and I couldn't be happier.

I've bought and sold with Yoogi's Closet for many years and have always been happy with them. Lately, their offers have been very low so I haven't sold to them recently. I've purchased from them many times also so never had an issue. My recent purchase I decided to return and unfortunately their refund process is very slow. They received my return on January 29th and it's February 10th and I still do not have a refund. I called on February 7th to check the status of my refund and they said it would be that day. I still haven't received the refund. Not sure if I'll be shopping with them anymore.

The costumer service was excellent as well as the products. I have purchased two handbags and two wallets and very pleased with all my items. Yoogi's Closet it the only place I shop besides the actual store for my designer handbags and accessories. Always a good experience, quality merchandise and I recommend your site to all my friends and family.

Love my louie bag the quality is great, like new….The price was a great deal I will definitely be shopping at yoogie”s closet again….I give them 5 stars

One of the best luxury seller with great products and reasonable prices.

Customer Service, a masterclass. Authenticity of items unquestionable. I buy with confidence at all times. Thank you!

Amazing every time. Only place I’ll buy my bags!!!

Loved my merchandise but the new return policy is prohibitive and keeps me from ordering more.

New return shipping policy makes the stars go down. After shopping on Yoogi's for so many years, customer loyalty should receive some incentive to continue.

The photos and descriptions are spot on! My bag arrived quickly and just as described. I got a great bargain and would purchase here again.

Love Yoogi's Closet! All my purchases have been processed & shipped quickly and I'm thankful for the 2-day shipping option. I've found all of my items to be in better condition than they describe them to be. Will always shop Yoogi's first! Thank you!

Again another positive review of the promptness of my purchase shipment and arrival. Item in excellent condition. Love my new bag!

The bag is beautiful and as described. Shipping took a bit, but I’m happy with my purchase.

Easy to shop on the website, great products, authentication and fast delivery. 😊

Easy and seamless

Miranda is wonderful! Great customer service and my Chloe is exactly as described and pictured! LOVE my Chloe!

I chose Yoogi's Closet after doing resarch on most reliable places to purchase a preloved bag. I was impressed by the number of photos that were included on the website and detailed description, including the model year. The price seemed competitive. I was still apprehensive. I got the bag today and it is exactly as described. The only thing is that the colour did not really match the photos. So if you are attached to a specific colour you may want to double check with customer service before placing an order. Overall, it was a very positive experience. Having said that, I have to mention that the shipping is a problem. My shipping label was created on 8 Jan, but arrived at the global post in Seattle 5 days later, then for 7 days the package bounced around LA, to finally reach USPS! And then took another 12 days to cross to Canada and delivery. So in total it was 23 days from the day the shipping label was created. I have no problem waiting. But the return policy states: "If you are not 100% satisfied with your purchase you can return it for a refund, provided it is within 15 days of the order ship date". Which basically means no return! at least not with this current shipping arrangements. Yoogi's Closet customer service was very helpful, and when I raised the issue in anticipation, they said that they will put a note on my order. But I do hope that Yoogi's Closet considers : a) to just ship directly through USPS and skip the middle man (global post), b) definitely revise the return policy. The count down for return should start from the date the customer receives the package, and not when the label was created. This alone will make me hesitant to order again, even though everything else met my expectations in most positive way. Having said that, im super happy with my chloe purchase. It is perfect.

The restocking fee on each item is a deterrent for me to keep using Yoogi..

Appreciated Miranda...she was nice and easy to talk too and very helpful Natcha

My Louis Vuitton had a very obvious mark right on the front latch which was not there in the photos. Feel misled about the bag,