Pleasant conversation, really helped my get a good package that was affordable. Highly recommend!

Alex was very helpful today and explained everything well to me.

Spoke to a guy called Dan, he gave clear precise information, set me up with a policy suitable to my needs and affordable. No pressure selling. Was lovely to speak to a nice down to earth person. Thanks Dan.

Really informative just right for me

I spoke to Alex and he was fab. He managed to get me more cover for a less monthly price. Would highly recommend

Shaun who i spoke to was very freindly and explained everything so i understood what i was getting for my money

Talking to Shaun was a real pleasure, explained everything well and very advisable regarding my policy. He wasn't forward like some agents and advised me well on additional information Thanks Shaun

Very helpful and clear on questions even to the point where if your not sure they will explain everything so you can understand and very friendly

Alex has been very helpful and efficient in setting up our policy renewal. It was easy, quick and hassle free

Alex was great, assisted in finding the best deal to ensure we get the best product for me and my family.

I recently had an experience with Secure for life that sources data from you existing insurance provider to find me a better deal, similar to services like Compare the Market. However, I found the initial call confusing because they didn’t clearly state at the beginning that they were representing Secure for Life. During the call, I provided all my details, thinking I was speaking directly with my insurance provider. It was only at the end that I received an email application from a different provider. While I understand that they are trying to find better options for customers, I felt a bit misled by the lack of transparency upfront. However, I want to highlight the positive aspect of my experience. I requested a call back from Dan to discuss my concerns, and he was incredibly helpful. He listened to my feedback about the process, acknowledged my feelings, and assisted me in canceling the changes without any hassle. Dan was polite and professional throughout, which I truly appreciated. Overall, I’m giving a 5-star rating only because of Dan’s excellent customer service, but I believe the company could improve by being more upfront about their identity and process at the start of the call.

Customer friendly

I spoke to Alex today I was very happy the service an information

Very helpful and friendly

Fantastic service

Very helpful and polite

Alex - phoned to update details, changed my policy, and added husband onto his cover very happy :)

Very good service

Great experience. Alex was great and very descriptive.

I spoke to a lady named Sally who immediately put me at ease and explained everything in great detail to me I'm a disabled widow and she made me feel amazing and very happy with my choice so thank you sally you have made a disabled lady very happy