We are satisfied even though few days

We was on vacation with my father. As we are tourists we've asked the driver to remind us once we came to our bus stop. Unfortunately, he forgot to do that and we've missed a lot of time and money to get back:( Of course, it was a favour, but.. please be more attentive...

They suck!!!

You guys are Expensive ! Customer Service is just normal

Great job clean bus, driver A plus will schedule them again!

I wasn't on the bus but asked for feedback. Over all the experience was good. The drivers were awesome. Only problem was the WiFi didn't work and they had to make many bathroom stops, due to the fact that the bus bathroom was for urination only...

Our group had an excellent experience and will use Kelley again. Mo-mo is an excellent, attentive driver.

Good service

The bus had a weak battery which had to be known before sending the bus to pick us up. There was smoke coming from the vents in between the windows. The bus driver was late picking us back up. There was a leak in the roof of the bus which caused water to seep into the cabin. The bus battery died while at a rest stop which caused us to be stuck there for 3-4 hours until the issue was resolved which in turn caused me to miss work. The overall experience was horrible. I would never book a charter with them ever again!!!

As always, easy to work with. Accommodating.I look forward to a third trip with Kelley Transit.

From our initial call to Kelley Transit with Orman, that was informative and pleasant, to the timely and friendly driver, Mohd, at who our extended family liked SO much they collected a second tip for him. Thank you, Kelley Transit for meeting our bridal transportation needs and exceeding our expectations with your customer service by your employees.

Our bus and driver were great! Our trip took us on some out of the way places and our driver handled it like a champ and I think he learned a bit as well. Thank you Northwest CT Draft Horse Association Inc.

Kelley transit has provided us exceptional service from booking, rates, payments for our family reunion for the last 2 years. The team has become like family to all 45 of us traveling south with the great service we have received. Our drivers have been great safely getting us to our destination with a comfortable ride. I highly recommend Kelley to all they have made doing business with a huge group an ease. Thank you Kelley Transit from the Jernigan Family!!

Kelly Transit full filled my expectations. I would recommend this company to any one planning a trip and I will also use the service again for other trips that I am planning shortly. The driver was conscious and courteous as well.

The driver was on time, courteous, and an excellent driver. The bus was clean and cool. Five stars for sure.

Our bus broke down and we were stranded for 4 hours at a rest stop. The driver told us they were sending a mechanic and another us and that we would leave when the first one showed up. This was not the case. We had to wait well past the time the driver initially told us was the latest we would leave which caused significant problems for our group communicating with parents of our student passengers. Additionally, the DVD player wasn't working.

I have used Kelley Transit for over a decade and they have always proven to be the best value when pricing trips. Their service is excellent and I have never had a problem on any trip I've taken with them. The drivers are knowledgeable about our destination (generally NYC) and dropoffs and pickups have been smooth. There are a few buses in the fleet that are older - we recently had a trip where the air-conditioning was a little fritzy and the DVD system didn't work but we survived getting to and from New York without a movie. I have two upcoming trips booked with Kelley and I will continue to use their service. Highly recommend with 4.5 stars!

Excellent service, clean coaches

They will commit to your trip and work with you thru the issues, staff is very friendly and care for you.

Hired this company sight unseen to do a trip to Canada very professional