
Timothy Little
United Kingdom | 26 March 2024Excellent service received for cataract surgery. Can highly recommend this courteous and efficient service and first class results.

Anne
United Kingdom | 15 January 2024I have had toric lens replacement in both eyes, arranged by Exeter Eye, my consultant surgeon was Harry Roberts. Mr Roberts` secretary, Sally was patient, caring and efficient. The reception staff could not have made me feel more welcome and supplied drinks as required. Mr Roberts` explanation of alternative lenses was first class which helped me to make the choice of lens which were the most suitable for me. His understanding of my situation and accommodation of my needs was excellent. Mr Roberts` you are recommended by this satisfied patient.

PeggyP
United Kingdom | 12 December 2023I have already addressed my issue with Exeter Eye and was not surprised to get an uncaring response from them. I had decided to take the private route expecting excellent treatment and to get my surgery dealt with as quickly as I could. My cataracts were dense and I was losing my sight so time was not on my side. I made an appointment and was advised not to arrive more than ten minutes before. I complied with this. My partner had taken the day off work to come with me as I couldn’t see well enough and had given up driving. When we arrived we were met by a nurse in scrubs bringing out the recycling…this wasn’t what I expected my first impression to be. I checked in with the receptionist who spent most of the time humming and singing at her desk. The waiting area looked untidy - including a pile of toilet rolls on the floor in the corner. We waited forty minutes. I said to my partner that probably Dr Roberts was being thorough with the previous patient and that his tardiness could be a good sign. I didn’t mind waiting to get the treatment I needed. This was an expensive (in my opinion) pre assessment with very expensive surgery to both eyes to follow. The surgeon was now over thirty minutes late - which was okay but in the whole time we were there, not one person apologised for the wait or asked if I was okay…as it was, I was already a little nervous. We were not even offered a cup of tea. I eventually gave up and we left. I thought the service was very shabby considering my total cost was going to be around eight thousand pounds. I later complained and had a very unsatisfactory response but I wasn’t actually surprised at this. I have since had my surgery completed on the NHS and the treatment I had was second to none. Exeter Eye is not recommended by me.

Ruth Collier-large
United Kingdom | 05 October 2023If you are a carer for a person with a learning disability please do not go near this clinic. I explained my son's clinical diagnosis (nonspeaking autism and epilepsy) to the receptionist, to which she replied 'what's wrong with him?'. I was so shocked I couldn't respond but she then clarified what she meant by saying 'what's his eye diagnosis'. I explained he has cataracts in both eyes. She went away to speak with the practice manager and returned saying she didn't think anyone would be able to help. I asked if anyone had previous experience of treating someone with a learning disability and she said 'No-I don't think so' and then proceeded to lecture me on how I would need to get a Power of Attorney to make decisions etc. I said I felt she was entirely unempathic and that I would probably be better going to Moorfields Eye Hospital in London (a 400 mile round trip) where they appeared to accommodate my sons' challenges. She agreed. I think some training in Diversity and Inclusion may be appropriate.

Graham
United Kingdom | 14 September 2023My long vision was perfect, but I was finding it really difficult to read a menu. Yes I am that vain! My close up vision started to blur at about 15 feet and obviously got worse the closer I got to anything. I had long since given up looking at my phone or working on my computer without glasses. So five years ago, I decided to only have one lens replaced. I think the reason for this is, a few years earlier, I had had corrective laser work done on one eye, to improve my reading by an Eye Specialist in Harley St, London, who had great reviews etc. Unbelievably they did the wrong eye and it didn’t work. They gave me a full refund. So I was very nervous of a second attempt. Mr Quinn advised me that achieving the perfect vision of a 10 year old isn’t possible at 65 and he also didn’t recommend my choice of only one lens replacement, but he did it for me. It was done professionally, without drama. The result was near perfect vision in the one eye. I now had focus from about 4 feet to infinity. My brain mixed the eyes together and I could now read menus, the paper, and my phone for short casual time. I still needed reading glasses if I was going to read for hours. Your human lens go yellow with age. The replacement was clear. I didn’t realise I was permanently seeing everything with a tint of yellow until I could switch between eyes. As I winked between eyes the room slightly changed from yellowish to brighter colours. Five years on and my replacement lens is the same, but my human lens has naturally deteriorated and now had a close focal length of 20+ feet. So I arranged for Mr Quinn to replace the other lens. It was decided to put in a slightly different focal length lens. It focuses slightly closer than the earlier one, but at a slight loss at infinity, but my brain mixes them together. Now my close up focal length had been reduced to shorter than the original lens. Now I shave without glasses, because I can clearly see the individual hairs on my face, which took time to get use to. Reading is fine. If am going to watch a movie on my phone, I can, but after awhile I prefer to wear a pair of cheap reading glasses. If I look to infinity, the moon is in perfect focus. I have done Harley Street, so I have some basis to say the crew at Exeter Eye solidly know what they are doing. I would recommend lens replacement and I would recommend Mr Quinn at Exeter Eye to do it. I am sure the other surgeons there are as equally good.

Alan Jane
United Kingdom | 05 July 2023Everything went so smoothly from an efficiently run organisation for pre op and post op appointments to the care and thoroughness and expertise displayed by Mr Quinn and his team. Everyone was so helpful and everything was explained in a straightforward manner including the various options for treatment. I was a little apprehensive about having eye surgery for cataract removal for both eyes but was unwilling to wait the almost 2 years quoted for an NHS procedure. After a referral from my Opticians I was seen by the Consultant Mr Quinn who carried out both operations. He explained everything very carefully and allayed my concerns. He and his team were very professional in going through the various options for the type of lenses to be fitted and after the first dominant eye was treated I experienced a miraculous improvement with distance vision enabling me to drive without glasses for the first time. A couple of weeks later I had the other eye treated to provide improved arms length vision to achieve an overall balanced vision in both eyes. Whilst I will still need glasses for some reading, in every other respect my vision is excellent and the improvement has definitely contributed to a better quality of life enabling me to better enjoy the things I love from walking to taking up some sports which I'd thought were now beyond me. The overall boost it has given me has been tremendous. My only regret is that I wish'd I not left it so long to get my eyes fixed. SoO if anyone is worried about having cataracts removed and lenses fitted - don't be - Certainly from my experience you have everything to gain and nothing to lose.

David H
United Kingdom | 08 June 2023In September 2022 i was diagnosed with a cataract in my right eye. As there was a 2 year waiting list on the NHS i decided to go private and was advised to see Mr. Anthony Quinn at Exeter Eye. After being contacted by Jo, Mr. Quinn's secretary i presented myself at Exeter Eye and was met by a very efficient nurse called Chantelle. She carried out numerous eye checks and introduced me to Dr. Quinn. I informed him i had suffered from anterior uveitis (iritis) for the past 49 years which could be the cause of the cataract. Upon investigation Mr. Quinn discovered slight inflammation in my right eye caused by iritis. Instead of telling me to get it sorted out with my own GP Mr. Quinn took me under his wing and firstly arranged for me to have blood tests as iritis can be caused by a rogue gene, arthritis, spondylitis and many other ailments. All tests came back negative so Mr. Quinn arranged for me to see an iritis consultant at Torbay Hospital who soon sorted the problem. April 6th i presented myself at Exeter Eye where i was given prednisolone intravenously and in tablet form in case the iritis came back post operation. The cataract operation went perfectly with no problems. I was not asked to pay for this medicine. One week after the operation i saw Mr. Quinn who said the pressure in the right eye was raised so gave me tablets to reduce it. I then returned regularly to see Mr. Quinn so that he could monitor progress. I actually had 8 post operation consultations which did not cost me a single penny. Where else in 2023 can you get service like this? Mr. Quinn, Jo and Chantelle and everyone at Exeter Eye are so professional and dedicated. I have already recommended them to friends who are considering cataract surgery. Everyone at Exeter Eye is a credit to the medical profession.

Mrs H
United Kingdom | 03 April 2023Exeter Eye was efficient from start to finish. All the staff were friendly, informative, helpful and a delight to deal with. Many thanks to everyone involved.

HELEN HUNT
United Kingdom | 15 January 2023Excellent care from Exeter Eye and Fiona Irvine. I am absolutely delighted with the service, care and attention and highly recommend.

Patricia
United Kingdom | 26 November 2022Every person on staff where so nice and made my experience very comfortable, I had no anxiety at all everything went so well . I see things much clearly now and will have no problem with my next appointment for my procedure for my left eye thank you so much for your care

Peter
United Kingdom | 26 August 2022From the first consultation assessment for cataract operations on both eyes to last post op check up. The whole experience was fantastic, all staff whether they were doctors, nurses and admin stasis was polite, respectful and pleasant. I whole heartedly recommend Exeter Eye to anyone who needs cataract surgery. A special “thank you” to Peter Simcock who did my eye surgery.

ramues gallois
United Kingdom | 19 April 2022Even though I had reached the stage of not being able to drive safely at dusk or once the street lights came on, I was reluctant to have cataract operations. Partly, I have to admit, because the idea of someone poking around in my eye with a sharp knife was not appealing. Fortunately, I already knew Mr Michael Smith who was my glaucoma consultant and in whom I had great trust. Following a thorough eye examination at Exeter Eye, Mr Smith answered all my questions and reservations clearly and in detail. This persuaded me that now was the time to have the operation and this was the man to do it. This proved to be a good decision. Not only because the result was far better than I had expected but also because I was able to relax throughout the whole procedure confident that I was in good hands. I was also impressed by the post-op procedures at Exeter Eye. Detailed eye tests and clear descriptions of the results and what I should (and should not) do next. Would I recommend Mr Smith to anyone who was contemplating having a cataract operation? For me, it’s all about patient-consultant trust. If you have it, as I did, then it takes away the stress associated during and immediately prior to the operation. I would certainly recommend making an appointment with Mr Smith.

Jeremy Davison
United Kingdom | 15 April 2022I had cataract replacement lens surgery for both eyes in March/April 2022 with Mr Quinn and his great team. The difference in vision was incredibly good, the treatment was excellent, and I was made to feel very comfortable and reassured with the whole process. Post-surgery there was very little discomfort - just 'gritty' eye for a few hours. It was certainly an easier experience than vesting the dentist!

Ruth Family
United Kingdom | 24 March 2022I would like to express my thanks to the team at Exeter Eye Surgeons. Mr Quinn explained the procedure and associated risks - this allowed me to make an informed decision without any pressure. On the day of surgery there was no rush and everyone took their time to explain the process. I now have 20/20 vision without glasses - it has changed my life after 52 years of wearing glasses.

Edwina
United Kingdom | 02 March 2022What can I say about Spa Medica Exeter. The whole process from referral to pre op, to actual cataract surgery was a very good experience. I am a nervous patient and deaf to boot and everyone took time to reassure me and help me understand the process. The staff are lovely, the surgeon excellent (handsome too), so you have huge thanks from me to you all.

John Mason
United Kingdom | 23 June 2021Several years ago I had my left eye cataract removed and a replacement lens fitted at a local public hospital - I had to have a general anesthetic because I suffer from severe anxiety and claustrophobia. Whilst it was successful there is always a risk with a general anesthetic at my age (70) - I recently needed my other eye to have the same procedure and searching the internet I found Mr Quinn who comes highly recommended. Mr Quinn and his team assured me that I could have the same operation with only sedation and assured me I would be OK. - I have since had that operation and I can confirm that Mr Quinn and his team were superb - In my opinion I could not have been treated better - I received the best of treatment and all of the staff treated me fantastically well and yes with just sedation I remained calm and the operation was a great success as I was reassured at all points of the procedure and I can 100% say that I highly recommend Mr Quinn and his team - thank you.

customer
United Kingdom | 16 September 2020I am so pleased with my eye sight after having lens surgery on both eyes two weeks apart. I was nervous and decided to have sedation on the first eye but as it was pain free that I didn’t bother to have the sedation with the second eye. Mr Quinn and his team were amazing and walked me through every part of the process step by step. After the op there was no pain and within 24 hours my vision was better than ever. Wish I had done this years ago. Now I am glasses free!! Worth every penny. Thank you

Craig Collett
United Kingdom | 26 August 2020Have recently had Toric lenses put in both eyes due to cataracts. I was very nervous about the operations after a shaky NHS appointment. Dr Quinn spent the time to take me through every question I had and all possible outcomes, easing my concerns. Both operations were very successful, and having lost 80% of my vision at 26, I can say with utter confidence, Dr Quinn has changed my life! My vision is incredible! All of the staff at Exeter eye were caring and professional! When it comes to your vision, don't take it for granted, and chose the right team, which is Exeter Eye!

Roger Stokes
United Kingdom | 01 May 2020I thought that I would just drop you a line to report on the Strabismus operation that I had done on my eye, by Mr Quinn, on 20th March 2020. Five weeks have now gone by, and I have to say that the operation has transformed my life for the better. I can now see perfectly well to be able to drive during the day, and also in the dark, without any of the problems that I had before. Even watching TV has been made better, as everything is now in proper focus, and my eyes don't ache like they used to. Clearly the re-alignment of the one eye has made all the difference, and I now wish that I had had it done years ago. However, it is one of those things that you do not realise is a problem as you are going on in life, and just take it that your eyesight is deteriorating due to age. As a bonus, I have not even had to get new spectacles, which is good. The service offered by Exeter Eye was exemplary all the way through, and I would have no hesitation in using them again, if the need arose.

J Dedman
United Kingdom | 27 September 2019I have had both cataracts removed by Mr Anthony Quinn and replaced with toric lenses which means that as well as being able to see very clearly, my problem with astigmatism has now been resolved. My first eye was replaced with a lens for distances and the second was a lens for closer vision. I can now dispense with glasses for most of the time and only require them for close work in poor light. An excellent result. Both operations went very smoothly and I would recommend both Mr Quinn and Exeter Eye.