Overall very good deal, staff are friendly and on hand whenever needed

Gave Plan my preferred spec and they got back with suitable options. The process was very easy via email & phone. The car arrived on time, as specified and I am very happy!

An excellent experience from start to finish. Very happy with my Fiat 500x.

Fantastic service well looked after and rapid response to questions asked

Good service kept up-to-date questions were answered promptly would recommend to anyone who wants to lease a car.

All sorted with minimum of fuss at a fast pace

First time leasing a car, and chose Plan Car Leasing , pleased that I did as they delivered the car I wanted to spec and on time. Great customer service with regular updates on my order. I would recommend them to anyone wanting to lease a car ! .

Having never leased a car before I was a little worried over how much hassle it would be. Looking back now I'm thinking that I didn't really have to do anything apart from sign a couple of forms and email them back. The hardest part was choosing which car to go for. Plancars made it so so simple.

This is the first time I've leased a car and it could hardly have been a better experience. My only negative comment would be the initial reaction to my on-line quote which was somewhat slow and disjointed on behalf of the sales team. However once my order was in the system all proceeded smoothly with plenty of helpful e-mails to assist me through the process of completing the various forms required. The car was delivered some 4 weeks ahead otf the estimated date and was exactly as I had specified. Lastly, the price was the best I could find. I shall certainly look to Plan first when this lease deal is complete and I need a new car.

Second vehicle I've leased from plan. Very efficient from the off. Paperwork etc..was sent when they said they would send it. No drawn out wait for approval. Reply quickly to emails and queries. No issues with delivery of vehicle. If you opt for maintenance package...the logistics of getting the vehicle service/repaired is always hassle free and straight forward. After researching virtually all the leasing companies, they are by far the most competitive. A special mention to Chris Hinson and Ria Gravaner, who provided me with superb service.

Recommend plan leasing, great service and communication. Always on hand

Excellent service with very helpful and polite staff. looked after my vehicle hire for 7 years.

A car was ordered via the order form by myself and I then cancelled three weeks later due to a much better deal found elsewhere with a transparent order process. Plan (GB) Ltd insisted on charging cancellation fees ranging from £2400 and dropping to £600 over a period of 6-8 months and threatening each time with court proceedings if not paid quickly. All correspondence was via email. Their 'order form' (as of 2016) does not meet either the requirements of their own trade association (the BVRLA) and does not meet consumer law requirements under the Consumer Contracts Regulations in terms of explaining your cancellation rights as a potential customer of Plan(GB). This information is especially important as the sales process is conducted at distance via email and involves significant sums of money. Plan (GB)'s approach to charging cancellation fees using their current order process is incorrect and unfair in the instance that a potential customer should change their mind. It effectively penalises you for changing your mind which you have every right to do within a specified period and Plan(GB) must tell you this although they don't. If you find yourself the subject of a demand for cancellation fees from Plan(GB) refer the order form and any correspondence to your solicitor or the CAB and take their advice. Plan (GB) have an opportunity here to reply to this review and explain that they have changed their process and order form this year (since October 2016) to reflect both their own industry (BVRLA) guidance and their legal duties. Despite Planyourcar/Plan(GB)'s attempts to remove this review via Trustpilot I'm very pleased to see it has been fully reinstated as a genuine/valid review despite the 'over the top' protests of Plan(GB). As my review states - BEWARE CANCELLATION FEE PRESSURE!

Hugely impressed by Chris and his teams professionalism, honesty and punctuality in helping us purchase a new Range Rover Evoque. Highly recommended and we will definitely use them again. Thanks again to Chris and Ria.

I have worked with Plan both on a corporate level and more recently for my own personal car. George is professional, knowledgeable and a pleasure to deal with. Emma and Ria made the switching of my personalised number plates a seamless process. Thanks Plan, I love my Smart ForFour!!

I would like to say how very helpful the team was in guiding me through the steps for leasing. Ria has been marvellous, answering all my questions very promptly and been a fantastic support after the car was delivered. A fantastic customer service that doesn't forget you after the sales that goes a long way. Well done.

Taken me a while to find the right car but having found the Plan Car team my reservations vanished. Found everyone pleasant and courteous promptly answering my many questions in a friendly but business like manner. The documentation for my new car was processed rapidly and I was informed every step of the way. Thanks to Liam, Ria and Emma I am now driving the perfect car for me and would highly recommend Plan Car Leasing to anyone considering the car lease market. Definitely a 5 Star service!

From day one, I found that Dave Adkin was extremely helpful and knowledgeable. Your pledge not to be beaten on price seems to be correct. Will definitely recommend to friends & colleagues.

Delighted with the service, hope to use them again and would definitely recommend them. When the car I wanted sold out, Liam went the extra mile and was able to source another within a week. Great price and exceptional service.

I never write bad reviews but I was so disappointed with the service (if you can call it that) I received. Unfortunately when I phoned up to order a car Liam answered. He was useless from start to finish, from ordering me the wrong colour car, telling me the wrong delivery date so I had to pay for a hire car for two weeks, telling me wrong number plate so I couldn't get it insured. The list goes on. When I phoned up for some help I spoke to Ria or Emma. All they kept doing was telling me how confused they were which was no help to me what so ever. Oh and lastly they say you get 'free delivery' - you don't! I had a man drive my car 120 miles on sports mode from wherever he came from, leaving me a dribble of petrol to roll down to the petrol garage. It arrived with mud on the wheels and side of car and marks all over the interior. The only person that deserves some credit is Chris, who managed to rectify all of Liams mistakes. Worst company ever.