After ordering a skip and paying for the parking permit, the skip didn’t arrived on the timescale agreed. I ended up cancelling the order, been told the payment for the parking permit is non refundable- which is fine to me, however after multiple calls to get the refund for the skip payment never received the money back. Everybody is nice when speaking with them over the phone however nothing gets sorted.

The driver was not very helpful and getting charged £130 for waste of time the only waste of time is this company avoid

Their Advert says Cheapest Prices. actually its really expensive compared to surrounding area prices. False advertising. Stay away.

The skip was a whole day late despite me being told twice on the agreed day that it would be there, first at lunchtime and then by 5pm. When I requested collection I was told I'd be given thirty minutes warning. Then they turned up unannounced at 6:30am on a Monday morning to pick it up. I'd definitely recommend going directly to a local provider rather than using The Skip Company. Couldn't see where to reply to the reply, so here it is: I didn't want or need an extended hire period, I wanted a skip on the day I booked it for. I also didn't accept that £37.20 was sufficient compensation for the dreadful service I received. I said on the phone that, and I quote, 'I don't want to be a snarky tw*t online' but that I'd be forced to if a satisfactory refund wasn't offered, which it wasn't. You can't restore my confidence because I would never book with you again and you didn't offer sufficient compensation: if you book something time critical, a 16% refund doesn't really cut it.

I would not even give this company one star. I am thoroughly unimpressed by their service and behaviour regarding complaints. Apparently one should not expect them to stand by their word as they will reinterpret conversations to suit themselves. I shall never use this company again and advise no one else to do so. Update: TrustPilot have received and accepted proof that I used this service. I do not wish to discuss the matter further with the company.

Having hired a skip through this "agent" I was then unable to contact them for 3 days (phone lines went to voicemail) to get them to remove the skip. When i finally did get hold of them they say they "might" collect it today, maybe next week..... their staff are rude when you do finally get hold of them - to be avoided at all costs!! They have totally messed up my building project with delays, and do not seem to care one iota. Very sad way to do business.

Renovating our house we now have had a few skips ordered through this company ,easy to order online competitive prices in our area easy to arrange collection. Thumbs up.

4 yard skip delivered and collected on same day, which was actually better than promised!! Excellent service and customer care. £198 inc Vat, best price found for my area. If you need a skip, give them a go.