I spoke to Adam from Van Buyers at 1pm on Sunday the 12th of December when he valued my van at £8750. I asked for some time to consider the offer and he said that was no problem, so I had a think overnight and messaged him back on Monday the 13th of December at 9:15am (not even 24 hours later) saying I would accept the offer. I then had no reply for 2 days until the 15th of December, when he replied saying that as of 9am on the 13th (the day I had messaged accepting the offer) the valuation had supposedly changed and gone down to £8400 and therefore, he would not honour the original price, despite the fact that I had accepted the deal within less than 24 hours of it being proposed to me. I have tried to ring numerous times but could never get through to speak to Adam (or anybody else). Very disappointing customer service and a complete waste of time.

I found this company really good to deal with. They gave me a fair valuation on my vehicle and kept to it. Jeff the driver who collected my van was very professional and reassuring. I would recommend Van Buyers UK, and wouldn’t hesitate in using them again.

Really friendly, efficient service. Hannah was my main point of contact and John came to collect, both easy to deal with and professional at the same time.

As soon as I put my registration number in Hannah called me to chat about prices and how she could help, it was very smooth from start to finish, they came to collect my vehicle as promised the next day and communication was really good. Hannah even contacted me the next day to see how things went with my sale.

Get a valuation it said in 60 seconds. I just want a valuation. No contact right now. Possibly in the future but not possible without giving personal details. Absolute lie.

First time I have sold on line and pleasantly surprised. Given a very acceptable offer on the phone very quickly after providing photos. Vehicle was collected from the north of Scotland within days. Handover and payment completed in less than ten minutes at my home. Special mention for Hannah in the office and John the collection driver who were both friendly, pleasant and very helpful. Would recommend the service to anyone.

Adam was very good to deal, the whole process was completed in a couple of days.

Right from the start Adam and his team were upfront and honest. Came to collect the vehicle on time and paid the price that was agreed on the phone the day before….no haggling, no mess, no fuss. Would definitely recommend

Yes really happy with Adams sale very good salesmanship would definitely recommend the company and Adam

i spoke to hannah several times prior to selling my van , she was very helpful and informative throughout. paul collected the van on the arranged day and organised the payment which came in 5 mins. would definitely recommend

I sent photos.. good fair price agreed.. van picked up

Right from the start a straight to the point delight company to deal with especially Mike who I spoke to several times and Tony who collected my van. Money transfer was also quick would definitely recommend 👍

Very straightforward and most assuredly Hannah was efficient and extremely helpful. Paul who collected the vehicle was polite and followed Covid Protocols. Very nice company to deal with.

These guys were brilliant. No messing around. Nice and swift and Adam was brilliant to deal with. Very helpful. Would definitly recommend if you’re looking to sell a van. 👌

Hi and thank you to van buyers, for making this easy. Would definitely recommend.

First class service from a professional company. Van buyer uk was without doubt the easiest way to sell my vehicle. Following a couple of phone calls from Hannah who was extremely polite the price was agreed, then collection arranged. Paul the driver turned up promptly on time and the money was transferred directly into my account without a hitch. I would recommend this company to anyone wanting to sell a vehicle. Thanks and regards Glenn.

Just want to say how impressed I am with this company! I never leave reviews but these really deserve it, Adam couldn't be more professional if he tried, the whole service from the quote to Lee collecting my van at home, within 30minutes of Lee arriving he was gone and I was 9k richer. Thanks alot guys Matt

Sold my x camper van today the rep lindsay was really good and professional and lovely to talk to, could of chatted with her all day if I had the chance. Van sold smooth payment came through straight away. Hannah was also professional on the phone and easy to talk with thanks will miss the van. Mark ,.....

Great service from start to finish. The whole process of selling my van ran really smoothly aided by Hannah who kept me informed at every stage also great contact from the driver telling me he was going to be a little late. Was offered a good price & the money was transferred within minutes. I would happily recommend Van Buyers Uk

Arranged to sell my van with Mike , they were honest with how they value the van and set up a collection pretty quick. Lee picked the van up a few days after and he was professional and friendly. I have sold to other companies and will not use them again, after seeing how it should be done. Thanks guys.