They do not pay their small brands. Buy directly from the companies rather than through this website!

While I like the product ordered (reusable bamboo dinnerware), one of my pasta bowls arrived shattered. I followed website and email instructions and submitted pictures and a request to address. Nearly two weeks have passed and I've yet to hear back which is disappointing.

The product I received was packaged very unprofessionally and squished into a box two sizes smaller than the item. When returning it I mentioned this about three times to customer service and they totally ignored it. I also was charged not just the shipping for the return but an additional random fee as well and when I asked about that they ghosted me. Won't be ordering from them ever again.

CAYLEY PATER AND ANDY IVES ARE SCAMMERS! The platform has been shut down, and unfortunately, none of the brands involved have received any payouts. Multiple brands, including ours, have reached out for clarification, but no one has received any responses or payments. This has been a very frustrating and troubling situation, and it feels like the trust we placed in the company has been violated. BE AWARE!

The return process was very easy and convenient! Great quality products!

Loved the product. So unique and good quality.

This bag is exactly what I wanted! Soft canvas, strong construction, great pocket arrangement, and such a beautiful shape and color. I am so glad I found it!

Beautiful and warm wool slippers They have become my favorite go to footwear when I walk in the door just what I wanted :-) Thanks

They are my grandchildren’s favorite slippers and they’ve outgrown their last pair. They are so comfortable and they wear so well. Best slippers ever!

The basket I bought it was as beautiful as I saw it in the Made trade web page. It arrived very fast and I was always informed when It was shipped and when it would get to my house.

Fast shipping, high quality material and this bag is just the best for eco friendly and being canvas/cotton.

Absolutely beautiful baskets. Well made and so gorgeous.. Would definitely buy again

Super solid tote.

My husband gifted me a beautiful vegan leather backpack for Christmas. One of the shoulder straps needed to be repaired after a few months, and they repaired it for me. Excellent customers service. Very happy.

The delivery was extremely prompt, and the quality of the items surpassed my expectations! Many thanks – I will definitely recommend!

Not only are the company’s values wonderful, the craftsmanship of the things I ordered is INCOMPARABLE. Ordering-shipping- and even an exchange for new size were handled seamlessly. Many thanks!

We picked up a little candle holder/warmer, and it is very well made, and nice looking. Compliments to the maker.

Would give a 0 star if I could. They have sent me the wrong size belt twice! It takes me 30 minutes out of my work day to return a package. Do not recommend if you want the right item.

I have made several purchases through Made Trade, I like that all the products they offer are healthy and ethically produced. If it's in made trade it's a good product. Some times they take long to arrive but most of the times it is because they are made to order and/or from a different country. Also, the quality if every product I have gotten is so high that it is not that big of a deal in my opinion.

Pillows are great. Soft fabric. Beautiful colors. Excellent quality. Perfect. And I feel better about not purchasing something from a chain and am more hopeful my money is supporting the right people.