I needed a new remote for my Hifi amplifier and Sevenoaks Sound and Vision were able to order one and have it delivered in less than 48 hours! Helpful, friendly staff providing efficient service.

Very pleased with the soundbar, received next day. Thank you.

Clearance item arrived quickly. As described. Easy transaction.

Ordered, but out of stock. Delivered to the door, fabulous service. All we need to do now is to get Mission to supply a CR2025 battery so that everything can be up and running in one go. Who has CR2025s in their cupboard? 😀

This was exemplary service. The order was placed and delivered within 24 hours. Well packed and in great condition. Sevenoaks Sound and Vision, were a pleasure to deal with. Thank you.

I've recently bought a new OLED television online from Sevenoaks, namely LG G4 77 inch. The price was competitive and the delivery was very quick at the promised day and time. After a week of usage the TV started having picture problems for the HDR content. First I called the LG customer care and after a 5 min of discussion I was told that they could not help me further and I should call Sevenoaks. I've called them and left a voice message on Sunday explaining the situation. Next day first thing in the morning I got a call from their customer rep, and after a brief chat without any detailed questions asked he said he'll be in touch with us as soon as they a have a new unit in their store and they will replace the unit. In two days, the new unit was delivered and installed. It was a very pleasant experience indeed after a weekend of total frustration. Thank you,Sevenoaks.

Ordered two Blue Sound speakers, got them next day, setup easy, sound quality great - what more could I ask for...

Fantastic service from the initial phone call to device and guidance given. These guys are second to none. Very knowledgeable, polite and professional.

It was a good shop and the sub sounds great

They have a good range of products and give friendly, helpful advice. It's great that they have physical stores where you can listen before you buy and delivery was less than 24 hours. I've bought many things from this shop in the past and on the one occasion that something did go wrong they sorted it out quickly and professionally.

Great service as always from the Guildford team.

The gentleman who served me possibly assumed a greater familiarity with the wiim ultra on my part than was actually the case and so concentrated on its sound quality and technical aspects - all of which was useful - but having got it home and set up, the complexities of its user interface[s] became apparent, though not insurmountable. A demo of the unit from the user point of view may well have revealed this issue, but to be fair this is with the benefit of hindsight.... Otherwise, no complaints re. the service.

Top customer service from knowledgable people

Helpful and informative staff

Fantastic service from SSAV. I bought a pair of IEM's at the end of December 2024 and for various reasons actually didn't get a chance to try them out properly until now (February '25). That's when I realised they had a cable connection problem, the left channel would keep cutting out and sometimes not come back at all. I contacted SSAV (via the website) on the 24Feb25, had a response within 2 hours, faulty item was collected by DPD the next day and the replacement was delivered and received today (27Feb25). Fantastic service, if that doesn't give you the confidence to buy online from this company than nothing will. Thank you SSAV, much appreciated.

Very good and realible service. Items delivered on time, well packed and consistent with the description on the website. I would surely recommend Sevenoaks to buyers.

Mike in Nottingham clearly listened when I phoned to set up an appointment to audtion a choice of three speakers and was ready when I showed up at the store. He talked me through them and the possible amplifiers I was prepared to buy and just let me listen to the various combinations. He was always ready to answer questions and set up the next pairing. Super service.

First class experience - helpful, polite and speedy !

Excellent service, ordered a TV on a Monday morning, delivered the next afternoon. They come very Highly recommended from me

Very helpful