My experience was HORRIBLE, it's been 2 months since I purchased it and I still haven't received my order yet, customer service replied once and that was it, I gave them the information they asked then they disappeared, wrote them lots, they just don't reply!!!!! It seems impossible to get my order, and since the customer service is not replying at all, don't even think about getting a refund.. Got a refund after 4 months ..

Great service very happy

Very good service, received on time.

I ordered Lancôme skin care , the shipment arrived during less than one month , packaging was great and products original .

Originally left a bad review because i got mixed up with another company i was also expecting a delivery from! Sorry about that. Delivered in time in perfect condition, good service!

I was very skeptical when I ordered my cosmetic products from Comostore in Hong Kong. The Internet page looks as if it could be a scam with the usual spelling errors etc. The confirmation I received via E-mail also looked dodgy. Payment was made via PayPal and credit card combined. But the product arrived in Luxembourg in prime condition, on time and without ayny custom duties to be paid. My worries were put to shame. I can highly recommend Comostore and their products. Shipping costs are more than reasonable and they sell products which it is hard to find anywhere else. I purchased a product from a Canadian manufacturer and it’s exactly like the one I bought in the US. Thank you for excellent service

Everything was superb! The website, the shipping, the product and the overall experience was beyond satisfaction.

Excellent !!!😍😍😍😍😍

Horrible service! I have not got my item yet even after almost 1.5months.. They claimed they will deliver in 14 to 25 days and it’s past a month the item has not been delivered yet. When I checked now they have changed the delivery time to 45 days with no reason, but repeatedly reply the same message without a proper response. They hardly respond. I bought this item as a surprise gift and the surprise is ruined. They didn’t give any attention at all. The most pathetic and horrible online purchasing experience ever!!!!

I placed my order in September and received it on 24th November.

With CosmoStore, even in the current pandemic circumstance, I get beautifying agents. Conveyances show up inside seven days, I got the correct cosmetics with no issues immediately. Amazing assistance

Hello, I want to leave here my review on the purchase of cosmetics for my beauty salon. Delivered in 11 days, the package arrived without any dents or damages. The prices are reasonable, but not the lowest, because the cosmetics are of good quality. Visitors to my beauty salon are satisfied

Ordered a parcel 3 months ago and still didn't get it to the EU. The company refuses to send a refund.

I never received my order, and the company will not give me a refund. Bad customer service.

Have never had a bad experience since using CosmoStore for several years now........go above and beyond to keep their customers happy always.

This is so easy to buy. I love that it only takes a few moments to buy.

"The service at CosmoStore is totally reliable, quick, efficient and I cant find anyone else cheaper. Been shopping on Cosmoctore for many many years"

So far so good. Had issue with broken shampoo bottle. They happily sent a new one. I have no issues so far.

This is my 41st order - and never a problem.

I love this site for shopping for all the luxury items I love at fair prices! The customer service is great they are quick and efficient to answer all questions.