Providing me with specific items I needed, in the areas I needed them.

They were always there to answer my questions and explain things to me.

Easy and direct

They were able to get a refund for us, even though I didn't think we qualified.

Attention to details

I really appreciated how Bottomline Capital remained thorough in explaining each step of the process so that I could see the logic in working with them. They were also patient and reassuring!

Great to deal with,very patient with helping find all info! Thanks

Thank you so much for your service. Greatly appreciated

Wesley Baez did a great job . He helped me so much with the computer aspect of the application process. I would have never made it without him. He was very patient and a great teacher.

never got results

Great Customer Service! Very helpful going thru the process!

The staff at Bottomline were exemplary and guided us through the application process. The application process required supporting documents, which they reviewed and ensured they supported the requested monetary amount.

Every department that i was involved with became super informative and helpful especially since im not one to sit at a desk & no the ins with computer paperwork, document scanning etc....i struggled to send 1 piece of data like 5x's and lost the entire essay. They were able to get me through the process.

The willingly to be helpful

All the help with filling out everything correctly.

Very easy to get all information back and forth well. Timing of all of it was great.

Communication was an issue. It was very difficult to reach anyone via telephone, and email responses were not always done within 24 hrs.

All Bottomline Capital representatives were extremely helpful, and provided us a service that required very little work on our end. I highly recommend their services.

What made this a great experience was the staff at Bottomline Capital. They took us through the process; giving examples and full explanations of what to submit for the Employee Retention Credit to the IRS. I would highly recommend this organization!

The follow through Bottomline did with us so we would not drop the ball. Thank you so much. Being a 501c 3 charity with few volunteers at this time & a exceptional small board, we were happy that you ensured that we completed the application. We would love to receive a donation from Bottomline to help us out further.