BITSmart

Level 40, 140 Williams Street, VIC 3000, Melbourne, AU
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5.00
Based on 169 Reviews

5

98.82%

4

1.18%

3

0.00%

2

0.00%

1

0.00%
About BITSmart

This company offers no rewards for customers to share their feedback or write reviews. Company Information: FOR ALL THINGS TECH Shop various technology products at competitive prices, including smartphones, laptops, desktops, gaming consoles, software subscriptions, and home entertainment systems. With exceptional customer service and a reputation for reliability, BITSmart is a go-to destination for all your tech needs. Satisfaction isn't our end game; delight is. The bond of trust we've forged with our customers isn't just a feeling; it's quantifiable. We thank our customers for showering us with a plethora of service experience feedback. Each glowing review is more than just a rating; it's a testament to our commitment and the enduring relationships we've nurtured. For us, customer delight isn't just a goal; it's a standard.

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Gracie
Australia | 01 June 2024

Excellent price and service and the team helped to set it up

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Anantha
Australia | 22 May 2024

I am a returning customer. Their timely communication and option to upgrade at the same price made transaction seamless. Thanks team.

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Stefano Fasana
Australia | 10 May 2024

Great service, can't fault it. Recommended

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Edward
Australia | 02 May 2024

Great price and prompt delivery.

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Sarah Coxon
Australia | 30 April 2024

Great communication and support when things go wrong

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Neville Prior
Australia | 23 April 2024

Great service and follow up…thanks

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Ellie BUI
Australia | 19 April 2024

Very good service, good product

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Ohid
Australia | 07 April 2024

Good product and good service.

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Mohammad Arafat
Australia | 06 April 2024

Great product and delivered as said.

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Lou
Australia | 28 March 2024

From the word go, verbally contacted, it was pleasant, professionally handled, and a one-day delivery on a standard fee. Great work.

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Suba Bhuvan
Australia | 23 March 2024

the BITSmart helped me to choose the right laptop and the delivery was very fast. Answered all my technical questions required to set up the laptop Very good customer service

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Bhuvaneswaran Kandiah
Australia | 16 March 2024

Price is very fair, fast delivery, easy to install Good and easy web shopping experience

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Kitiwan
Australia | 13 March 2024

It was excellent customer service and the item has been delivered fast. Recommended!

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Phill Edwards
Australia | 11 March 2024

They offered the best price for Microsoft 365. The purchase process was easy, and the product activation code came straight away via email.

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Carlos
Australia | 05 March 2024

Great product easy to access

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Christine Everwien
Australia | 04 March 2024

super fast service and prompt reply

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Siew
Australia | 02 March 2024

Fast and efficient delivery and the product is good quality

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Steven Mulder
Australia | 01 March 2024

Product was opened and been either a return or used . A replacement was provided at no cost.. excellent service!!

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Dinith Premaratne
Australia | 28 February 2024

A couple of days ago, I purchased a HP Pavillion x360 Laptop from BITSmart, and the experience and service I received were simply outstanding. The laptop itself was incredible, packed with extraordinary features, and its capabilities far surpassed anything I had envisioned. The display and build quality of the device were unparalleled, and I was incredibly impressed with its striking speed and camera quality. A truly dynamic product; it was everything that I hoped for and so much more! However, the most exceptional and truly world-class aspect of BITSmart was its service and the undivided care they provided me, in every step of my purchasing experience. The purchasing experience itself was seamless and effortless, and their communication is unparalleled and world-class in the industry. It was evident that the BITSmart team takes great pride in keeping their customers constantly informed throughout the experience, from the time of purchase to when it arrived. The thorough and thoughtful care and attention they provided me, truly made me feel like a valued customer, something which sets BITSmart apart. Moreover, the delivery was prompt and so fast that it was astonishing! I can say with absolute conviction that BITSmart’s delivery experience was incredible, and the products arrived in immaculate condition expeditiously. It was, candidly, the best delivery experience I have ever shared with a company. Ultimately, I can wholeheartedly recommend BITSmart to anyone as their go-to place for anything technology. Not only are the products themselves of high quality and superb but the experience and meticulous care they provide customers truly sets BITSmart apart from any other company. I can unequivocally testify to the company's values, diligence and care. Thank you, BITSmart, for surpassing and passing every metric for a truly excellent service with flying colours. A company that truly deserves 5 Stars and every prosperity!

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Dawn Burdett
Australia | 27 February 2024

I recently purchased a DELL laptop and a Samsung phone from BITSmart, and I couldn't be more impressed with both the products and the service I received. From start to finish, my experience with BITSmart was nothing short of exceptional. Firstly, let's talk about the products themselves. The DELL laptop is sleek, powerful, and exactly what I needed for both work and personal use. It runs smoothly, handles multitasking effortlessly, and the display is simply stunning. As for the Samsung phone, it's everything I could have hoped for and more. The camera quality is outstanding, the battery life is impressive, and the overall performance exceeds my expectations. But what truly sets BITSmart apart is their customer service. From the moment I contacted them, I was greeted by friendly and knowledgeable staff who were eager to assist me. They patiently answered all of my questions, helped me compare different options, and ultimately guided me towards the perfect purchases for my needs. The level of attention and care they provided made me feel valued as a customer, and I completed my purchase feeling confident in my decisions. Additionally, the purchasing process was smooth and efficient, with no unexpected surprises or hidden fees. My items were delivered promptly, and they arrived in perfect condition thanks to the careful packaging. Overall, I can't recommend BITSmart highly enough. If you're in the market for electronics, look no further. Not only do they offer top-notch products from trusted brands like DELL and Samsung, but they also deliver exceptional service that goes above and beyond. Thank you, BITSmart, for exceeding my expectations at every turn. Five stars all around!

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