The people here are really good. They have the complete knowledge of the market and process. They are really helpful.

Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.

Lily Butler is professional and patient.

Edit: I have just read Ocean’s reply to my review. The agency outright refused to manage any issues as I was no longer a client. I would have happily deposited funds with them had I been given the option. Original review: Letting the property with Ocean was fine, but the management of the property left a lot to be desired. Ocean do not vet their contractors properly, nor do they check the quality of the work. I paid £10,000 to have a house redecorated and when I complained about the work done the management team refused to visit the property to inspect it. As a result I found a new agent to let and manage my properties. The last property with Ocean was vacated today and the tenants have left a lot of issues. Ocean is refusing to deal with the issues because they no longer “manage” the property. Very unethical and money-grabbing company.

Louise Studley is the answer to what makes our experience of Ocean Lettings excellent: diligent in the everyday nitty-gritty of household issues. So if there was an issue of something needing fixing, she is there immediately organising the fixing of it. Louise is also happy to negotiate new contracts, acting fairly but impartially between landlord and renter. We can't thank her and Ocean Lettings enough. This is for the whole period from September 2023 to July 2024

We have recently completed a sale with Ocean Estate Agents in Southville and we could not be more thrilled with the service they provided and would recommend them to anyone. Clare & Jenny were especially exceptional, not once did we have to chase them for anything. They kept us informed every step of the way and made us feel taken care of. They filled us with confidence knowing that they were doing everything they could to complete our sale and we could not be more pleased with the outstanding customer service we received.

I was very impressed with the service I received from this company. Mrs Linda Cox was the conveyancer handling my account. She informed me every step of the way as things developed. I found the charges I was invoiced for, were very reasonable. I would certainly recommend this company to others.

The team was helpful and performed a comprehensive check.

Viewing with Evie today, very helpful and informative, very organised experience

Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.

What a superb letting agency! They are well organised and very happy to help you in anyway possible. It was lovely having conversations with the agents when organising viewings! I viewed a property with Lily and she made the experience very enjoyable and definitely knew a lot about the property/ the property market! Thank you Ocean Team!

After not receiving response from a lot of estate agencies when i applied through Ocean Estate Agents i immediately get a respond and they offer me different accommodation to view and was happy with the professionalism they have.i would like to really Appreciate Lilly Butler for your professionalism..i would recommend everyone to use Ocean Estate Agents

Great experience with Simon Lack and Tracey Green. Have used them for our last two mortgages. Wouldn’t dream of going anywhere else. Simon is knowledgeable, personable and prompt. Happy customers.

Really good experience. Liam was great and always happy to help.

Having bought several properties, this was the first time (by recommendation) that I’ve used Ocean. London leases are not easy but to be honest, I cannot believe the service I got from Linda and her team. She went beyond any expectation to get my sale through. It was her expertise and confidence at all times that guided me through a difficult sale. Such calmness from her but attentive response every time when needed. Thank you so much Linda. We are indebted to you.

The Estate Agents and the Conveyancing Team at Ocean were very helpful. The arranging of visits to the property for sale extremely good. Communication also excellent. The Conveyancing Team were also extremely efficient and again Communication was excellent. Would definitely recommend. Another bonus was having the Estate Agent and the Conveyancing in the same building.

I am delighted to have instructed Ocean Lettings and Management to manage the letting of my Bristol investment property Lily Butler has been particularly helpful and I strongly recommend both Lily and Ocean.

Great service would use again

After looking at several companies to help me with my mortgage, I settled on Ocean Estate Agents as they were recommended to me and I could not be happier with my experience. Luigi was my mortgage advisor and he did an amazing job! He was incredibly diligent throughout the whole process, always available to discuss any questions I had and made the entire process as seamless as possible. As a first-time buyer, this experience was quite daunting so I was very grateful to have one less thing to worry about and I really felt that Luigi made the entire process as easy and straightforward as possible, I could not recommend Ocean more!!

They've been very friendly and quick to respond throughout the whole process. I also opted to use Ocean Property Lawyers, and that was a smooth experience, as well.