fenwick walker
United Kingdom | 19 April 2023Sold my caravan to STFCaravanTradimg who are their agents. The price agreed was £4750 I said the caravan could be collected in February but they asked if it was possible to collect in January. I did my best to accommodate but with holidays and bad weather it was not ready until early February. I was paid £500 by SDB on January 4th and was told that the remaining amount would be paid on collection. After numerous calls, messages and emails to STF because I was under the impression that they had bought the caravan about collecting the van I eventually called the caravan park to be told that it had been collected mid February. I kept messaging about lack or payment and eventually on March 8th was paid £4000. This was £250 short of agreement when I queried this with SDB they said that the axel stands were missing and there was damage to the front. I should have been told of this on collection and asked if they would send me photos they said they had already sold the caravan. No doubt they would have made a reasonable profit because the caravan despite what the owner of the firm said was in very good condition for its year. Would I use them again NO!!
Graeme Hardy
United Kingdom | 19 March 2022Purchased a static caravan at a good price. Held by the company for 6 weeks whilst site was prepared. Delivered to site perfectly despite a number of issues. Would recommend them to anybody