Have used this agency and instead of working in the interest of both parties (Landlord & Tenants), they were solely focussed on extracting their revenue from both of us. FOR TENANTS - They exploit tenants and their rights by making them sign disproportionate contracts that favour landlords. They write false, inaccurate and misleading move-in details and you might not notice it until you check every line when moving in. Later, your money will be withheld for things you have nothing to do with. Have been charged for service that was not rendered and did not return the money back. Think twice before you use this agency. FOR LANDLORDS - They are not good to the Landlord either. They put all the liabilities on your head (costs, repairs, service fee etc.) while securing their fee at all cost (even at your loss). Also, they do not like landlords to get in touch with tenants for the fear that they will develop a cordial relationship (which is a bane to them). Though it is your property and you benefit from a cordial relationship with the tenant (and the house gets maintained well due to that good relationship|), they throw every trick in their book to prevent you from it. They also abandon you when there is a problem. Landlords, Please find a letting agency that would be honest, fair and act in your best interest - at least for the money you pay. Do not allow yourself to be taken for a ride. Without integrity, nothing matters! Please be BEWARE of the positive reviews. They might not be genuine.

Samantha was very helpful and gave good advice when we saw her to discuss the sale of our late mother's property. The property was sold after only a matter of weeks of going on sale, and the whole process went very smoothly. Would highly recommend.

I was selling with another estate agent in the Wakefield district for around 7 months with a total of 5 views. After being told about Move Now I enquired and within one month I had double the number of views, and in the second month I received the offer and completed. The whole process was as smooth as you could ask for and the people I dealt with were great. Will certainly use again in the future, wouldn’t even consider switching to another.

Avoid this agency at all costs! My experience with Gemma Carter (Assistant Manager) and Samantha Moate (Managing Director) has been appalling. The boiler hasn’t worked properly since I moved in, and I was told to buy an oil heater at my own expense and wait 23 days for a repair. A collapsed roof with water dripping onto live wires was met with no urgency. Gemma failed to address these critical issues, and Samantha called me to discuss the problems but was rude, hostile, and talked over me the entire time. They clearly think it’s acceptable to live in a property with a non-functioning boiler, a leaking roof, and mould and damp throughout. The property was clearly not checked before being rented out, leaving my daughter and me in unsafe and uninhabitable conditions. Their lack of professionalism and disregard for tenant welfare is disgraceful—this so-called 'estate agent' should be ashamed of how they treat their tenants.

We sold our property with Movenow properties after it had been on the market with another agent for several months. We found them to be really efficient and proactive in identifying suitable buyers with a sale agreed in the first week of listing. If only we’d chosen them from the start! They were proactive at chasing things up during the sale process to ensure things went smoothly. Would thoroughly recommend, many thanks!

I’ve been with MoveNow for over 15 years, and their service in both lettings and sales has been exceptional. They consistently go above and beyond, providing expert advice, quick responses, and a seamless experience from start to finish. The team is professional, knowledgeable, and genuinely cares about their clients. Whether buying, selling, or renting, I’ve always felt supported and well-informed every step of the way. I couldn’t be happier with the results and peace of mind they provide. Highly recommend MoveNow to anyone looking for reliable and outstanding service in the property market!

My husband and I just rented our new home through Move Now Properties. The experience has been amazing. All the staff is lovely, helpful and professional. I never had such a nice experience renting a home. And the process has been very quick and easy. Highly recommend!

I used movenow to organise my rental property, I have been dealing with Billie who has been nothing short of amazing! The team at move now work very closely and efficiently with both referencing agents and the landlord directly , within 2 weeks of enquiry I will have the keys to my lovely new home. Billie was brilliant and I would 100% recommended anybody within the rental market to reach out the move now team in Wakefield!

My property had been on the market with an alternative estate agent for a number of months with limited interest. I engaged with Move Now Properties as a result of this and the service I received was excellent throughout. They listed the property within a couple of days of my initial enquiry and it sold within a week of the advert being placed. There were a few delays with the buyers solicitor which Move Now did everything they could to resolve. Katie was especially helpful and communicated updates throughout the process. I have already recommended Move Now Properties to a colleague.

I've had nothing but great things from the team in Wakefield . would highly recommend them to anybody . They've been patient nothing has been too much of a problem dealt with any enquiries very efficiently

Always deal with inquiries with urgency and efficiency, with a pleasant manner too. Would recommend them to anyone.

My partner and I are not happy with how Billie has handled our situation of applying for a property over the last couple of weeks, we have been emailing her and been getting no response from 4 emails now and every time we call she's not taking out calls, we were informed she was working over the weekend but didn't respond back? She tried calling us on Friday evening, both our phones rang for less than 30 seconds instead of waiting longer she decided to email us I feel like she could have tried calling a little longer. We are financially in a tough spot now because we have to be moved out of our property less than 1 week they've taken our deposit which my partner and I am saved up for, I have now called and been informed that the property we have paid a deposit on has been taken by another tenant, I've asked if we could have our deposit back due to our circumstances in writing, Billie didn't speak to ask but got another employee to deliver the answer which was no, in a way I guess this has helped us because we wouldn't want an agency that can't have compassion in these circumstances. I would like this complaint taken further or I would like to speak to a complaints manager.

Movenow have been really great with everything to do with the securing of my new home. They were so quick with it all and really made the process so smooth. After viewing the house they contacted me immediately the next day and they’ve responded to all my emails and concerns. They have even helped with rearranging my move in date and have been very understanding throughout the move in process. I am very pleased to have them as my letting agency and look forward to the months ahead. They stick to their word and can tell they want to prioritize your needs.

Move Now have been looking after my property for more than 15 years now and the service I have received from all the team has been brilliant. They've always found suitable tenants and dealt with everything to fo with the property leaving me with no stress or hassle.

We rented from Movenow Properties whilst renovating another property nearby - due to our house sale going through quicker than expected it was important we found a rental that we could move almost straight into Sam, Nic & Jamie made this possible and completely stress free We spent 12 months in the property and during that time found all the team extremely helpful and friendly The moving out process was again dealt with efficiently and our deposit returned within a few days Wouldn't hesitate to use Movenow again and highly recommend

I would like to thank Katie for helping me buy my first home. Despite that she was working for the sellers, I never found myself at any disadvantage throughout the whole sale. She was always helpful, responsive, cooperative, has helped the deal go through multiple difficult points, and all that with a persistent smile and lovely attitude! Thank you very much Katie!

Just completed on my house sale with Movenow properties. Sam & Katie guided me through the whole sale, kept me updated throughout & put up with my house sale stress. We were with a competitor and who were so impersonal but MoveNow treated my house sale like they were selling their own. They did a sterling job and will highly recommend them to anyone. Sam I wish your company the best for the future. xx

Dealing with Sam and the team at Movenowproperties was a fantastic experience from the first contact all the way through to completion of my property. I made an enquiry overnight and was contacted promptly the following day to arrange a viewing. Sam was very knowledgeable about the property and was completely professional. Other estate agents could learn a lot from these guys as many didn’t make any contact or if they did, it was up to a week after making an enquiry! Their loss because I had already viewed a fantastic property and progressing to secure. The Conveyancing Team she recommended were also very efficient. Thanks to Sam and her Team.

Just completed on a flat sale - excellent service all round from the team at Wakefield. No hesitation in recommending Move Now to anyone wanting to buy or sell property in the Wakefield area

I used Movenow Properties when selling my home and the buyer agreed to pay the full purchase price. The follow up service from Katie, was always friendly and good, and she followed up on any queries I had. The keys were handed over on the moving day, smoothy with no fuss.