
Liz Ransford
United Kingdom | 30 October 2023I needed to change some radiator brackets as I had mistakenly ordered the wrong size - totally my error! The help I was given was exceptional. Mark tested out some different brackets on a radiator like mine, sent me photos so that I could see which one was best - then arranged for me to receive them the next day in exchange for my wrong ones. Amazing! Thank you so much

P Doble
United Kingdom | 06 December 2022We made a couple of visits to their showroom to choose some decorative radiators and to view the finish options plus radiator valves. Mark and his team expertly guided us through the numerous options available, we settled on some bespoke Arroll and Multisec radiators plus matching valves. These are now installed and look amazing! Fabulous company to deal with from start to finish, many thanks everyone!

Samantha Land
United Kingdom | 18 November 2022I ordered the wall stays on the Thursday and to my surprise they were delivered Friday, well wrapped too. I cannot fault this company at all. I never leave reviews , but this service has been beyond excellent .

Erwin van
Netherlands | 18 October 2021I was a little hesitant because my order had to be delivered to the Netherlands and I was not sure how that would turn out post-Brexit. But Mark could assure me that he had experience exporting to the Netherlands. He got me a very good transport cost quote for my 800kg order. The order went through without any delay or unexpected costs. And the cast iron radiators are absolutely wonderful!

Swati
United Kingdom | 01 July 2021Excellent service from both Mark and Shane. Will not be looking anywhere else when I need anything cast iron rad related. I got all of my arroll accessories from foundry and can't recommend them enough.

Lianne B
United Kingdom | 14 April 2021Could not recommend enough. I received a call shortly after submitting an enquiry and was tasked through options and provided a quote the same evening. The gentleman I spoke to was really friendly and patient, and knew what he was taking about - he talked us through different options until we were comfortable... Photos were sent via WhatsApp so we knew exactly what we were ordering The radiator arrived in the day originally set, and it's beautiful. Absolutely thrilled, and it's so refreshing to speak to a company that actually WANTS to speak to you back!

Tom
United Kingdom | 01 February 2021Foundry were fantastic from start to finish and the radiators delivered are beautiful. Shane went above and beyond to make sure the radiators would suit our project, both in terms of styling and heat output. The project sheets were a real help too, particularly for the builders when it came to pipe placement. I felt a little guilty towards the end for taking up so much of Shane and Foundry's time!! COVID is presenting challenges for all and how a company reacts to difficulties is a true marker of their integrity and quality. We understand there was a small challenge with the supply of one small item within our order; Shane spotted it before the first delivery even arrived, proactively got in touch, sourced the part from somewhere else and it was with us within 24 hours. We would definitely use again and recommend the team.

RKMSmith
United Kingdom | 31 January 2021After having a bad day of customer service with another company I was dealing with, I ordered a bathtub online through Foundry Cast Iron. I just wanted to say in contrast, what wonderful customer service I received. The person I spoke to went above and beyond to inform me about the product and delivery and what to expect. This review is totally based on customer service as I won’t receive the product for another 8 weeks, but I will endeavor to report back once I have. Thank you for all your help so far Foundry Cast Iron!

Ian
United Kingdom | 19 December 2020We wanted three radiators, two chrome towel rails and one raw column radiator. I was unsure which rad valves I needed - straight or angled so spoke to the company. They were brilliant, taking the time to rig up a couple of examples in the showroom to see which was the best fit and then sending me a picture! The radiators are very well made and the raw metal one looks very stylish in our kitchen. Delivery was quick and all the radiators were delivered on a pallet with extra protection around them.

Kate Meyers
United Kingdom | 19 December 2020Thank you Foundry Cast Iron for our STUNNING new cast iron radiators is pewter with gold wallstays. They are everything and more!! Radiator dreams!! The tall galvanised radiator in the hallway looks brilliant with the matching valves and the cloakroom radiator was indeed the perfect fit. I will send you photos of the cloakroom once it’s been wallpapered as the Heritage toilet, sink and taps look incredible. Oh so very happy!!!! You’ve been a pleasure to work with from the very initial conversation. Thank you for all your help along the way. Highly recommended.

Sarah Ginn
United Kingdom | 11 December 2020Would highly recommend Foundry Cast iron. They took the time to explain their products and provided excellent and very thorough advice. The delivery was very quick and efficient and the radiators are very good quality and easy to install. Would definately use them again.

Toni
United Kingdom | 23 November 2020I am so impressed with both my radiator and the fantastic service by the company. Communication was brilliant. Mark was so helpful, sending photos of different options, and very, very patient- it took me a while 😳. The added sweeties were a lovely touch. The end result is beautiful and by far the most competitive price. I cannot recommend them enough. Thank you.

Andrew Marriott
United Kingdom | 20 November 2020I purchased 2 radiators and they could not have been more helpful, they even replaced a part that cost them more but didn't charge me. I wouldn't use anyone else and highly recommend, product quality outstanding and customer service amazing. well done and thank you.

Mr Michael
United Kingdom | 12 November 2020Just bought a cast iron combination fireplace from the Foundry, and I can’t praise Mark and the Foundry highly enough. So easy and pleasant to deal with, absolutely perfect customer service, very prompt delivery and a good price too! I should add that it was a Carron combination fireplace that I purchased, and I’m delighted with it. It came superbly packaged too.

Consumer
United Kingdom | 21 October 2020What a fantastic company to deal with;brilliant range in the beautiful showroom and most of all very knowledgeable staff. Would not hesitate to recommend them. Thank you for all your help today.

Richard S
United Kingdom | 11 September 2020They had exactly what we were looking for at a good price. Communication was excellent and the products arrived very quickly both times I ordered. Recommended without hesitation. AND they give you a little packet of Haribo in each parcel. Great company.

Robin Wilson
United Kingdom | 11 September 2020Ordered radiator valves online as they looked good and seemed value for money. When they arrived and I unpacked I couldn’t believe how fantastic they were. Packaging was superb as well. For the money they are well worth buying and they look great on our cast iron radiator. My plumber couldn’t believe the price I paid for them when I told him. Defo recommend them to friends and family.

Peter Spence
United Kingdom | 11 September 2020Excellent quality valves which look great on my new radiator. Delivered promptly as stated when ordered and a bag of Hario jellys in the box was a nice touch.

nic
United Kingdom | 06 August 2020We visited the excellent recently opened showroom where you can look at all the options in person and we were met with warm and friendly service from the knowledgeable staff. Very helpful making a plan for ordering everything that we needed, despite the Covid restrictions and good communication after sale. Visit the showroom and you won't be disappointed on price or quality, 5 stars, Many thanks to the team. Mr Goffey Brighton

Liadhain Canavan
Ireland | 14 July 2020Hi Mark, I just wanted to thank you for the absolutely stunning radiators that arrived as promised, on time and in immaculate condition, on Tuesday. I am in love with them. Even my husband, who couldn’t understand my obsession with luxury cast iron radiators, stood back and said “they’re absolutely class!”. Your advice, knowledge, responsiveness, service, product, value for money, patience and good humour, from beginning to end, has been nothing short of exceptional. We are so, so delighted, and will send photos once they’re fitted. Thank you so much again.