Mr Tongue
United Kingdom | 11 August 2010I have never before encountered such bad service as when I asked Undercutter to repair my PS3. It has taken 3 times longer than the 5 to 7 working days quoted by Simon, making excuses, with no communication unless I called them!!. Undercutter seemed to have a don't care attitude. I would seriously recommend taking your business elsewhere.
Anna
United Kingdom | 27 March 2010Undercutter fixed a cracked screen on my mobile phone. It was done in a few days, service was fantastic and price was very reasonable. I'm very surprised to read those bad reviews on this site as that certainly wasn't my experience at all.
rich
United Kingdom | 05 November 2009Never in my life have I dealt with such a bunch of cowboys. They are unable to repair anything. Never answer the phone and never reply to emails. My Zen has been "repaired" 4 times now and is still broken. They are now refusing to give me a refund. Utter shambles. How this company is still in business is beyond me. Avoid at all costs. You goods will not be repaired, nor will they offer you any sort of basic service let alone a good one. I repeat, avoid at all costs
James Pointon
United Kingdom | 15 April 2009I left my XBOX 360 with Simon to repair 3 red lights and never heard from him for 4 months. never replied to phone calls or emails. I strongly advise nobody should ever use this company! EXTREMELY BAD SERVICE !!!