Don't buy the abaya, the sizes are just not right and don't match with the sizes on the website. The costumers service is under zero. No way to change it for the right size and no refunds. At this specific point even Shein is doing better. However the fabric of the last hijaab feels cheap and was really expensive. For this price, you can buy other famous brands and be served like a queen. I am so disappointed in humanity. They won't fix a mistake they even made themselves. I have a feeling this brand is all about making money.. and zero about customer care. They just don't care if your happy or not with your purchase, or if it's to short or to big. So sad. I don't believe they will ever compete with other big brands because of this. To make it, you have to invest ..and this is a message they didn't get yet.

Bad customer service, does not provide easy returns. Post will cost more than the items. You cannot return anything on sale, clearance. The material is not natural 100 percent it contains plastic.

Poor quality hijabs and they look super odd on, and not like the instant hijabs you usually get. I wish there were photos depicting that before you make the purchase.. I am not going to lie they came super fast and the packaging was cute. I ordered the Peachy Rose Instant Hijab With Inner × 1 Carre' Mini Light Navy Instant Hijab With Inner × 1 Posh Laurel Green Instant Hijab With Inner × 1Posh and I wanted to return them all due to the above reasons mentioned. I emailed them 3 times and they haven't gotten back to me at all. Inshallah I'll donate them but it is such a shame.. As a new company I urge you to work better on your customer service and the quality of your hijabs and may Allah forgive you.

Hijabs are poor quality and flimsy/ thin material. The undercaps were the only thing I actually liked. Concept is nice with pinless ready to wear hijabs but execution is poor. For example the undercaps & hijabs should have an option to tighten/ widen depending on head size. Prices are way too high for the quality. Paid £40ish for 2 hijabs and no option for refunds/ returns. Made in Bangladesh.

Good products

Received damaged/faded piece .Poor quality and bad service. Keep in mind, you have to bear the shipping cost in case of a damaged piece.

I’m in Love with these Hijabs, The people in the John Lewis store are absolute sweethearts and I keep going back for more! May Allah put lots of Barakah in their business. ❤️❤️

Absolutely love these pinless hijabs! They’re so beautiful, easy to wear and fantastic quality. I’ve purchased 5 so far and am so excited to get more! They look so beautiful and elegant on, I don’t think I could go back to wearing normal hijabs now! These have been an absolute amazing find, my sisters and cousins all adore these hijabs. Customer service and delivery have been exceptional, just a wonderful process throughout. 100000% recommend!

Did not receive delivery and no apology or replacement / refund sent. Very disappointed 😞

Absolutely amazing both customer service and products. I couldn't understand the difference between the straight inner or the cross inner, i received a nice email back quickly and ordered loads of items in the beautiful designs and styles. I ordered on Sunday, and parcel 1 arrived today (Thursday) to the UK. Really happy with the cap scarves i received today, Insh Allah this will be my go to shop for hijabs in the future. Thank you so much Bokitta fantastic idea to help fellow Muslims that find it hard to wear a scarf and keep it on and in place 💖💐🌹🌺🌷

Bad quality for the price Not same color as photos Refused to return and refund

I truly recommend bokitta hijab.. Very high quality and amazing texture,its all about that smooth chiffon that goes with every outfit!!

I am a big fan of pinless pre wrapped hijab ..bokitta hijab is a must I have all the colors and looking forward for their new collection.