My website has been down for 4 weeks. They don't answer emails and have not been able to fix it, I am a 18 year customer and this is how they treat me.

The image loader is still not working after 2 weeks,and without it there really is no reason for being on this website

My website is still not active, over a week since my payment was confirmed. As a loyal customer who has been with Betterphoto since it's inception, I'm disappointed with service this year, especially in light of the price.

i agree completely with Audrey. The main website and my personal site have been down since Sunday. Betterphoto has made no effort to email anyone about the problem. I have found no reliable phonenumber to contact them. Emails have been unanswered. This site and my own website have now been off line almost 80 hours. Today Friday, Feb 21: at 6:30 AM CST I did receive a personal email from BetterPhoto contacting me and apologizing about the problem and indicated their efforts to resolve it.

The website speaks for itself. I’ve been here over 20 years. I don’t hang with junk.

Great to deal with very professional.

Was easy to do.

excellent layout for displaying work, fun contests ! reasonable yearly fees

I like Better Photo. Note now that I am order. Love to see photos of others.

Excellent!

Good customer service. Easy to renew. Nice site for presenting photos.

I still have not heard about my Silver gallery ?

My photos are posted but the counter in the page says 0

Love the site but the price has doubled in the last few years. It's approaching cost-prohibitive. Other sites that do much the same thing cost 25% less than betterphoto.com.

I’ve been a member for over 20 years and I had the two for one special for so long. To have a jump up to 169 for one year was a bit of a shock. The side is a little hard to navigate as well. But I put a lot of effort into it and I don’t feel like starting over-. We’ll see how it goes.

Easy to manage!

Easy to process, reasonable cost Recommend to add an easy to find expiry date reminder, when logging in.

I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was not getting all the emails in a timely fashion. Hopefully this issue is now being resolved and the website will be up and running soon. Update: Issue was resolved and grateful for their ability to retrieve my images. Thanks.

It was very easy to place my renewal order.

You were able to recover my account and the customer service is really helpful until it was all done