ProHance is an Omni channel operations management platform being leveraged by by enterprises across their back office, chat and email services operations.
ProHance provides real time visibility on how teams are engaged on the ground, This visibility allows enterprises to allocate resources more effectively, load balance across teams and make smart decisions with agility.
The Visibility and actionable analytics ProHance provides, helps Enterprises make their operations more customer centric, efficient and lean.
Key Benefits :
- Provide an Enterprise wide measurement system on where time is spent and recommends strategies to Optimize.
- Gain global visibility, provides visibility across processes, teams and locations.
- Build stronger teams and Increase self awareness
- Empower Managers with real time insights to make crucial business decisions
- Drive effective strategies around Operations management, line balancing, capacity planning and work allocation.
- Enable telecommuting and flexible working
For More Details, Do visit : www.prohance.net
Prohance has helped us to align and monitor the task more effectively.Feature give great insights
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