It was a quick, efficient and painless operation. He arrived at the specified time. Took my ebike for a test drive, all was good and he paid the agreed price. This was in my bank acc in minutes. Highly recommend.

Professional and knowledgeable company.... Reliable and courteous service.. Recommended...!!

Excellent professional service. Paid quickly and very good on communication and knowledge

Offered my wife’s ebike as she had lost confidence. It was bought new in March 2021. Received quotation by return email and price much higher than I had been offered on EBay and Facebook Marketplace. Tim came to collect as arranged and paid by bank transfer before leaving with bike. Excellent efficient service highly recommended Robert

I purchased a brand new ebike in 2019 and was happily using it as a commuter bike up until lockdown when working from home full time became the norm and I rarely used it after that. In early 2021 I moved and unfortunately moved to a place where it would be difficult to carry and store the bike as ebikes can be heavy so I decide to sell. I refused to do it on eBay after having one poor experience selling an expensive camera.. (aka time-wasters).. I tried a company who did not want to buy my bike but allowed me to advertise. I advertised but nothing happened after a few weeks. I tried another bicycle specific advertising site and paid a about £9 to advertise and kept it up for about two weeks then took it down.. I had previously called around to bike shops in my area to sell but at the time I wasn't sure about dropping my asking price. Well time was going along and there was still no way for me to use my bike (I kept it stored in the storage area of my old place) and it was just starting to collect dust. I decided I would be willing to drop in price to get it into the hands of someone who could use it. I contacted this company (ebikebuyer), sent them all the details of my bike including photos and a link to my advert that was still up. Within a few days I was emailed a quote and I had the option to accept it or not. I decided to accept it as although it was about £150 less than what I would sell for myself, I didn't mind because they have to make a profit and it saved me from having to further advertise and deal with sale and sending/ collection, etc. They then booked a day that was convenient for me. They called me before they were heading to my place. I met one of the gentleman who looked at the bike, asked some questions to confirm what I said about the bike, checked my paperwork and keys and extra parts, took a test ride on it and finalised the payment there and then. They do a test run by sending you a £1 payment a few days before and then give you the rest on the day of collection before they take the bike away. And that was it. Easy peasy. So I was able to send emails, receive responses and spoke to someone on the phone more than once. I did do a follow up call initially as I sent an email instead of using their online form but I found them helpful and friendly throughout the process. No complaints here.