Hawes & Curtis

3rd Floor 9 Hatton Street, NW8 8PL, London, GB
image
4.00
Based on 797 Reviews

5

69.64%

4

8.66%

3

3.51%

2

4.14%

1

14.05%
About Hawes & Curtis

Thank you for sharing your reviews with us Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers. Men's Shirts Men's Suits Men's Coats & Jackets Men's Accessories Women's Shirts Women's Suits Women's Accessories Live Chat If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.

Contact Info

You need to Login first to submit your review.

image
Janet Walker
United Kingdom | 29 February 2024

Hawes and Curtis' website is easy to navigate. The shirts are great quality and, especially with offers, very good value for money. I'd like to see a wider range of women's double-cuff shirts and cufflinks. Delivery was fast. Garments well packaged.

image
Daniel Randolph
United Kingdom | 29 February 2024

Avoid at all costs. Bought 4 shirts 2-3 months ago, two have already ripped by the arm. Been buying TM Lewin and Charles Tyrwhitt for 20 years and never had an issue. Check the guarantee period - none is offered here, at the others there is 6 months. Spoke to customer services and apparently it's been too long. So they aren't built to last maybe 6-8 wears (over Christmas and been on holiday since). Looking at other reviews, this is clearly an issue they have had multiple times and possibly why they no longer have a guarantee period. For clarity, the response to this comment is incorrect too - I have NOT accepted any resolution (despite what they say in the response)!

image
Miss ewa
United Kingdom | 29 February 2024

Size chart not true to real life measurements,always go at least size up. The fabric isn't that great,but shirts looks amazing ,not like being in a buttoned potato sack

image
Imade O
United Kingdom | 29 February 2024

Good quality shirts as always especially the menswear. However, I found the ladies sizing and fit a little challenging - semi fitted, relaxed fit etc. I am usually a size 12 but found the fitted and semi fitted 12 / 14 quite uncomfortable.

image
Sara
United Kingdom | 29 February 2024

Bought a shirt in the sale and it didn’t fit but they won’t accept returns for sale items. This should be made clear when you buy from their website.

image
Janice
United Kingdom | 29 February 2024

Great price for a high quality product. Super fast delivery. Would definitely order online again. Thank you.

image
Mr Francois
United States | 28 February 2024

Wonderful experience. My product came on time.

image
Mrs Sheila
United Kingdom | 28 February 2024

Beautiful clothes ,made to a high standard .Will definitely buy again .Very easy website & delivery came in a couple of days.

image
Ann Elizabeth
United Kingdom | 28 February 2024

Fast delivery in good order and product fine

image
David Evans
Germany | 28 February 2024

Great quality shirts and ties, very good value after discounts, delivered next day as ordered

image
Asta
United Kingdom | 28 February 2024

High quality.

image
Ellie Butler
United Kingdom | 28 February 2024

Shoes were too small but return process is awesome. They just pick them up from you and sent you back the money. Easy peasy.

image
Kuflo care
Uganda | 28 February 2024

The shirts are beautiful but size 16 was very small for me

image
M Shidqi
United Kingdom | 28 February 2024

I went my way to buy a superb-looking trench coat from their website. While the stock seems to be diminishing, my size still noted as available. Take to my cart, saying that it’s the last stock, and then proceed to check out. Only to be emailed that the coat is actually not available and, upon clarification, the customer service said that there might be multiple people paying at a relatively similar timing hence I didn’t get the item. Fine. 3 days later, the same coat with the same size is back on their website. Happy, I put it back to my cart and again it’s said to be the last stock! What a chance, right? I proceed to payment and guess what? Same thing happened; CS said stock unavailable and exact same excuse BS. This is problematic esp when they promised to call relevant department during the first fiasco. Seems that the CS doesn’t give a dime about their customer and only serve as a bot giving template explanation to cover for the company’s mistake. The funny thing I realised after my order got cancelled for the second time is that the website immediately remove the stock once I put the coat in my cart; means their explanation is most likely a lie if not a straight fraudulent behaviour. H&S has high quality product with amazing price point - however, if you thought of grabbing one, better come to their physical store rather than being involved with their online team.

image
Customer
United Kingdom | 28 February 2024

I ordered a blouse online. The ordering processing was easy and delivery came 2 days later. Well packaged and very good presentation of blouse. Blouse is well made. I ordered size 12 because I didn't know what the fit would be like because this my first Hawes & Curtis order. That is issue when purchasing online. And did find blouse was big around bust, otherwise fits well. Hence 4 star not 5

image
Al Dunlop
New Zealand | 28 February 2024

First time buyer and loved the shirts! So impressed with the quality, and the speed of delivery. Thank you team!!

image
Betsy Kuteh
United Kingdom | 28 February 2024

I received the shirt earlier than I expected. Good service

image
Miss Gay
United Kingdom | 28 February 2024

No problems to deal with and I love the shirts

image
Mr Toni
United Kingdom | 28 February 2024

Another amazing product Very please with everything. Looking forward for next purchase.

image
Susan MENSAH
United Kingdom | 28 February 2024

Very good in resolving discrepancies and relaying feedback in timely manner

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow