Very prompt and quick & professional!

Excellent Customer service!!

We have been working with boomerang for years. I cant imagine how we would travel with our equipment without their knowledge, support and dedication. They are also extremely fast and responsive. Over the years our business has had unexpected trips and we needed to get a carnet last minute and boomerang and in particular Henry Wilson have gone above and beyond for our business. They have made something that feels complicated to us seamless and easy. We cannot recommend them enough and will continue to work with them as we grow our business.

Responsiveness

Fast, easy, reliable! Wonderful customer services. They make the process nice.

They are fast, efficient and keep in excellent communication. I would use them at any time.

Kiel is fantastic and responsive.

The team went beyond rote functions to personally guide my application for a carnet to completion in a matter of a few hours. Boomerang carnets was an oasis of calm assurance in a sea of stress and anxiety in getting our show equipment and personnel on a plane, in advance of an impending snow storm.

Marge was very clear and answered all of my questions.

Everything smoother than I thought could ever be possible. I haven't experienced such good customer service in over 10 years, from ANY industry. My questions in the chat were quickly answered, and I was assigned with a case manager as soon as I submitted my form. Kiel, my case manager understood the urgency and attention to detail required to make this trip work. He really had a care through every step to make sure that I understood all the steps and instructions so that I would succeed, and made sure I was able to reach out with any questions. I was blown away at how well their team works to help their clients!

As first-time Carnet applicants, they made the entire process feel effortless. They are incredibly informative and supportive.

Great communication and follow up all the way through

The communication was good. They were responsive and knowledgeable.

Quick response time and great customer service

Boomerang Carnets was incredibly helpful in the entire process of generating my carnet document and after. They were very quick to respond to my application and treated it with the appropriate urgency for how soon my travel was coming up. Even after creating and shipping the carnet documents, they are extremely skilled in answering any questions I had about traveling with a carnet. Highly recommend using them for your next carnet!

The process was seamless and very helpful!!

This was my first time applying, and incredibly helpful. Everything explained very clearly. I also found the website easy to use😊😊

The representatives at Boomerang Carnets are always helpful and able to deliver our carnets in record time, even when calling at the end of the day. I would highly recommend their services.

Great customer service and always available to contact. Made adjustments and explained the process well.

Our Rep, Margaret Walsh, was amazing. She answered all my questions, and made we were getting what we needed.