Clear Communication

max helped gsg

Very helpful

Good customer service

Great customer service by Max

Max was friendly and very helpful, thank you

Max was great

Bob did great

Giving a chance to people. Booja was very friendly and answered all my questions

You can read my email correspondence. I think your business can't handle the online process. It took 5 days to complete the process. And, I don't even need to loan now. I'd give you zero stars or a negative value if I could. You claimed to require more information, which you didn't. The person with whom I spoke to just confirmed the information you already have. Them boom, process complete. Now, Pooja, the person I spoke to on the phone, she did an excellent job. If you check my email correspondence, I was what would be classified as irrate, but not abusive. I was a little short, but that's how feelings are conveyed. She handled it better than your in-store rep did. She even answered and explained my question about the interest charged. Nobody likes bills, and, life happens. She did her job exceptionally well. If she had given in to the slightest angry tone, it may have escalated. She navigated my issue to accomplish her goal. Again, most of the people are great. The system and delays are extremely frustrating.

Teller was good bob was good

Alex was great help

Max was awesome... very friendly and helpful

Pranay made the process extremely quick, fast and simple.

Alex was wonderful to deal with.

Pooja was a great csr!

very friendly and courteous and fixed a problem I did not know I had.

The process was fast and easy online. Got a confirmation call from Joy. Overall. Quick easy

Max was great. Polite and easy to deal with.

Paul was amazing, had everything set up and explained quickly and pleasantly.