Rhino Greenhouses

The Rhino House, Roudham Park Industrial Estate, Roudham Road, East Harling, NR16 2QN, Norwich, GB
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4.50
Based on 125 Reviews

5

76.80%

4

4.00%

3

4.80%

2

7.20%

1

7.20%
About Rhino Greenhouses

HOME OF THE GREAT BRITISH RHINO GREENHOUSE - Britain's Best-Loved Greenhouse Brand! Strong and elegant aluminium greenhouses built by gardeners, for gardeners. Rhinos are designed and manufactured in our Norfolk factory. Each one is guaranteed for 25 years and delivered to UK mainland locations for FREE.

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Tom
United Kingdom | 22 June 2022

Have had greenhouse for just over a year now . Great product still looks like new .Relatively easy to construct apart that is from the plastic trim which i still have nightmares about. Would certainly recommend 👌

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Aimee T
United Kingdom | 22 June 2022

Not only do I now own a fantastic greenhouse, I have become part of the rhino community. From the initial phone call to the sales team, I was made to feel like a valued customer. My needs were listened to and the advice was great. I'm so pleased with my rhino greenhouse. It has been wonderful to grow so many more plants from seed. Worth the investment.

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Ian Morgan
United Kingdom | 22 June 2022

This is the second Rhino greenhouse I’ve purchased. I built it myself and found the instructions well written and easy to follow. It is like a giant Meccano set as another reviewer said. I wouldn’t recommend building it yourself unless you’re pretty handy. The pieces were well labelled and fitted together very well. I am delighted with the finished product. It’s well designed, very strong and looks good. Customer service was excellent throughout. There’s no comparison with cheaper alternatives - as they say you get what you pay for!

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Andrew Clayton
United Kingdom | 22 June 2022

Absolutely fantastic. Superb quality I’m very very pleased with it.

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Steve
United Kingdom | 16 June 2022

I am writing to support the other excellent reviews below. I ordered an 8x12 greenhouse from Rhino and had it delivered and installed last week. From first to last, they were fantastic. Sales staff were helpful, and informative; Lindsay, who delivered the boxes took care of the stacking (and my garden!), Lastly, Richard, got the whole thing up in a day - in some pretty dire weather. The quality of the greenhouse itself is superb. You can see it is built to last. I am very happy with it, and would strongly recommend to anyone looking for a greenhouse to complement their garden, and their growing, to go ahead and get a Rhino!

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Andrew Thomas
United Kingdom | 12 June 2022

We took delivery of our 8’ x 10’ Rhino from Greenhouses Direct earlier this year and are absolutely delighted with it. The communication pre delivery was comprehensive and timely and the greenhouse was delivered on time. We decided to erect the greenhouse ourselves. The instructions are comprehensive and detailed and require time and patience. Having said that, I thoroughly enjoyed erecting it (no missing parts and everything fitted together perfectly) and we are delighted with the end result. If you are unsure about self installation then I suggest you build in the cost of a third party installer. Either way, I’m sure you will not be disappointed.

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W. Smith
United Kingdom | 24 May 2022

The delivery was reasonably quick and the driver excellent. After that it was downhill all the way. The packing into the boxes seems to be totally random making identifying parts very difficult. Only one label per type of extrusion and a multitude of different types. Eventually got sorted into the sides, roof etc. On starting to build it soon becomes obvious the instructions are written by someone who has a lot of experience in building so does not need them. The book is at best a confusing list of suggestions. Coming to actual construction it would be better if the holes for joining parts had actually been in the right place, it looks like the corners had been made with the same pattern at both ends! What happened to quality control? As for the screws, these are the WORST fixings I have come across in 50 years as an engineer. Nuts that don't fit and seize up half way down then shearing off before seating. Of course if you miss one out of the channel there is no way to replace it, has no-one heard about cam type channel fixings? Glazing is a complete nightmare, the precision required fir the beads to seat is almost un-achievable with the size of construction. Finally made it with bleeding thumbs and a great deal of use of language. Looks fine eventually but by no means worth all the suffering and effort.

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Keith Hickman
United Kingdom | 17 May 2022

Not the best experience - sales staff brilliant but overall the whole experience was badly soured by the delivery driver who backed his wagon in to our street then started quoting the rules about blocking roads and only being able to walk 50 feet. I’d asked him to deliver it to the side of the house which I would have thought 20 feet would have made the job much simpler for him but oh dear a neighbour tried getting past his lorry so he flipped his lid and started quoting the rule book at me again stating that he would have to get our long awaited green house delivered on a smaller wagon. Clearly this guy was running out of driving hours and couldn’t be bothered making the effort hence we now have to wait another month for our greenhouse. NOT HAPPY BUNNIES

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Michael
United Kingdom | 09 April 2022

I built my own to save money. With a bit of patience, and a clear head, it's not difficult. A minor hiccup where the instructions told me to put something the wrong way round became pretty obvious before passing the point of no return. The glazing beads are not for the faint-hearted, but can be tapped home using a wooden block with care. A year later, when having an issue with the automatic roof vents, the after sales service was superlative. Definitely value for money. Definitely a product that rates with the best.

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Colin
United Kingdom | 30 March 2022

I ordered my first Rhino greenhouse and found it straightforward if not time consuming to construct. The printed instructions were clear most of the time and most of the parts labelled. Now it's finished, it's stunning, single panes of toughened glass for the sides make it look a whole lot better than the standard ali framed greenhouses with loads of thin panes of glass. Customer service good, delivery prompt. I'd recommend them.

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Anne
United Kingdom | 29 March 2022

I love my greenhouse and paid for an installer to build it - so far excellent. I then decided I needed to install a water butt as rain water coming down the down pipes was seeping under the frame onto my concrete slabs. Paid an extra £44.50 for 2 into 1 downpipe kit - I now realise I need an additional elbow joint to connect to water butt. Tried local DIY store - no luck. I contacted Rhino was given a quote of an additional £13 for this one joint ie £7.50 for part and £5.50 delivery. I can get exactly the same joint online for £1.45 or £2.35 - complained to Rhino and was offered part without delivery charge as a goodwill gesture!! Having spent in excess of £3000 for my greenhouse I am absolutely disgusted with this ‘rip off’ - it makes my wonder if these greenhouses are value for money ………

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Hilaire
United Kingdom | 27 March 2022

AVOID! AVOID! Unless you can organise an experienced Rhino installer to put it together, do not be tempted by the website and brochures to spend A LOT OF MONEY for a greenhouse which is impossible to construct yourself. As others have said (and I wish I'd have read before purchasing ) the instructions are terrible, not sequential, such that you have to go back 6 pages and redo something. The parts that are sent, need adjusting to size - so they're not even right for the greenhouse size you ordered. Far from being a straight forward build, it is VERY TIME CONSUMING and FRUSTRATING experience. Our builder son-in-law took 4 days and much swearing to complete and he says he will NEVER do another Rhino greenhouse. No wonder there are NO REVIEWS on their website! Pity that Rhino have a basically sound if very expensive product but poor after sales and dreadful guide to construction.

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Sam Michael
United Kingdom | 22 March 2022

My wife and I decided to build our 6 x 8 Rhino premium. The quality is generally really good but not cheap either. The instruction manual is very poor in today's terms. it jumps around and at times is quite unclear. We opted for the finials which came with no instruction. I've now called aftersales twice to be told they're really busy and haven't called back. All I wanted was an emailed instruction so we can complete what has been an awkward build.

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MacPepper
United Kingdom | 15 February 2022

Ordered and delivered during COVID. No problem with sales, or aftersales help during self-assembly. The finished greenhouse has withstood several major storms, where other local greenhouses have been destroyed. Over the moon with the product - well worth the money.

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Gill Walmsley
United Kingdom | 21 January 2022

Absolutely outstanding experience from start to finish. From the pre sales customer service advice - who really went the extra mile to send photos, explain details and the process - to the timescale of delivery, the quality of product, the delivery process and Jim from Rhino who built it for me. Honestly a faultless experience and so worth the price tag for a lifetime investment. Rhino employees should be proud of what they do

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Sarah
United Kingdom | 03 January 2022

We ordered a Rhino greenhouse and were expecting a lengthy delivery lead time due to covid impacting supply chains, but we weren't in a rush as we were having our garden landscaped first. In the end the delivery was quicker than expected, and Greenhousesdirect were happy to hold onto the greenhouse for another 4 weeks, and only charged us as the later delivery date approached and was confirmed. Delivery was on time, the driver was quick to unload, polite and friendly, and we opted to assemble it ourselves. This took us 2 very long days and we did find some aspects quite tricky, but the customer service team was outstanding - on a couple of occasions, we sent photos of what we'd done or where we were stuck, and they would email back very promptly with tips and pointers. It was a fun project for my husband and me to work on together, but it was hard physical work and I think in retrospect we would probably prefer to have paid for an expert to assemble it! The window fitting tool was well worth the little extra money. I absolutely love my Rhino greenhouse! It's superb quality, the self opening windows and slotted vents are great, and the matching staging is an added bit of luxury. Greenhousesdirect kept me well informed of delivery dates and I was extremely happy with the service and after care they provided.

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Drew
United Kingdom | 25 December 2021

Does anyone know how to get an update on an order? Ordered in June & can't seem to get an update.

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ian walker
United Kingdom | 26 September 2021

We received a Rhino 5 months ago and were upset that installation was delayed. Covid has caused a massive upsurge in orders and basically the installers have been overwhelmed. Hopefully there will be more in the future! Our installer Nick was a great advert for the company and did a great job. ian walker

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Jennifer Wallace
United Kingdom | 06 September 2021

The company and delivery are excellent. The instructions are not designed for ordinary people, so can be confusing, mind-boggling, or odd. They might like to canvas opinions of those who have succeeded in a self build to make them considerably more user friendly.

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darran litt-wilson
United Kingdom | 21 July 2021

Very good service, from buying to installing, had issue with dropping a piece of glass which was replaced at no extra cost, installer David Liddle was excellent going above and beyond to install - excellent all round

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