Mr durrani was so helpful and polite unlike the other the other agent I spoke to on Wednesday who did nothing to help Mr durrani had my internet up and running in no time he was great

That fine the guy explained what appended yesterday and my Internet working again. Also I explan why my home phone doesn't work and he said that the 6g will calling me Asp they can for restore my phone house working again

Very patient man helped me with my problem.

Disgrace! No Internet since this morning. Unable to ring as customer service number down. Live chat useless - waited 2 hours in the queue and then they closed the chat. Email service useless.

Rubbish wifi never recommend to someone

Awful service, internet down and customer contact number also down.

Poor network service.no internet since 11am today all there customer service and technical support number not working call don’t get through.online chat service not working long waiting time I will not recommend this company waist off time and money.

Can't get in touch with them half the time to resolve issues....4hrs waiting only to be kicked out, can't contact by phone as most of the time don't get an answer...sick and tired of this company ..Will never use them again...

Internet has been down for 3 hours so far. Chat function is not moving at all I have been in for 2 and a half hours!!! Both the customer service number and the sales numbers dont work they just ring and then cut. Shambles of a company. Can't wait to cancel and change over to BRSK.

“World’s poorest internet I ever had. It’s been 8 months since I had it but I reported hundreds of complaints thats it’s not working properly, couple of days ago they sent a guy who put another rooter for £5 extra per month and renew contract to suffer another 24 months. We still have no internet today. I will never recommend anybody to get this headache.

Contacted the online chat service regarding a poor connection, this was solved quickly whilst i was on chat.

Thank you for today resolved my internet problem it’s was really good and I’m happy with your all services. Thanks .

great best service from dillon and kamen

Its been nearly 6 months since my speed dropped and i made several complaints and even left a review here as well after which they asked for my details and i provided, but nobody contacted me. They’re the worst internet providers. Worst customer service.

2-5-24. Router problem. Very polite, helpful and clear instructions from Denzil to resolve. 10-05-24 UPDATE. Promised a new router would be dispatched 3-5 working days, still awaiting delivery. Internet continually dropping out and unreliable. Supposed to be 100Mbps, currently running at 5-10Mbps or less. Been told by the tech operator that there is NO RECORD of a new router being dispatched, so someone is lying and it is not me.

They are robbing theifing c&@ts do not get contracts with these backward cowards

Absolutely excellent service

So our 6g experience has been good but to customers who say about low speeds there are 2 different GHz bands you have 2.4 GHz and 5GHz, both Xbox and PlayStation are setup on the 5Ghz band with speeds up to 100mb but never below 75mb and the rest of the devices at home i.e phones and Google home are set on the 2.4ghz with speed ranges of 24mb to 52mb. Don't think in the time we have had 6g we have had a disconnect it's been constantly on as far as I know. So Before you call Customer services try using the 5ghz band of the router I think you will be surprised how good the speed and connection is.

Absolutely great service Denzil made the whole process easy a credit to the company

Be warned - didn’t get a good signal - cheaper and more reliable services available with leading providers - don’t go to these back street people. Also giving these money is making towns look cr@p as they put them stupid poles up everywhere.