I had an excellent experience. I received a follow-up phone call regarding my storage unit reservation once they opened. The facility is near the highway, which is very convenient, and is Spotlessly clean! The service I received was pleasant, friendly, and helpful. The price of my unit was highly competitive, plus I got a great move-in special! Just an overall flawless experience.

Very helpful in getting us set up since we're being forced to vacate.

Matt was very helpful in providing me with solid information about the appropriate size storage unit, and answered some very difficult questions extremely well.

What a delightfully easy way to rent storage...from Life Storage! Monica at the Venice, Florida Store on Center Road could not have been more helpful. Very informative, very patient, and helped me select the best size storage unit to suit my needs. A very good experience dealing with Monica! If ever I need to rent another storage unit, I know where I'll be going!

The staff here went above and beyond to help us. She even call down at another site that was closer to us. Thanks so much for all your help. William Donnell

Store managers very professional ,I witness him (Stephen) on the phone and work with people in person. He’s always knowledgeable . This factuality has the manager of the century . It’s been a pleasure renting from Mr. Stephen.

The staff were easy to deal with and answered all our questions. They held the unit until I could come in person.

The manager, Gwen, there is very nice and even called me when she noticed my unit wasn't latched all the way, she called me immediately so I could come down and lock it properly. I was very thankful! Also, the facility was very clean!

Excellent customer service. My store representative went over and Beyond to make sure I has all the store discounts to make my experience affordable and less stressful. I would recommend the Dunn Road Florissant location for your storage needs. Thanks again for all your help.🙂👍

Great place for storage, clean building,good security, climate control, when you're going to rent a storage from that facility 52-11 29th Street ask for Kia. Very polite give you all the ins and outs for your storage unit and what's best for you. They have a lot of deals promotions with their prices you can't get it wrong renting the storage from this facility. Or shall I say any other facility within the Life storage corporation.

Great customer service, I was not able to reserve the unit online, called the customer service line. The rep was very polite and helpful. Was able to complete the reservation. Once I arrived at the facility I realized that it was not the location that I thought it was. The onsite customer representative, was able to change my location and went our of her way to deliver the lock to me, as it was different that the original one purchased. I was able to continue my move without having to drive back to the main location to pick up the lock. 5 star service!!!!!

The customer service we received by the front desk clerk was excellent! She was very professional, sweet & helpful. I'm sorry I don't remember her name. However I didn't give 5 stars because 1. I expected to reserve a uhaul at this location only to be told that service is no longer offered even though it is offered on your website & 2). I reserved a 5×5 storage unit for $60 only to be told it was a locker that I would have to climb a ladder to access. The website showed 5×5 storage lockers for $29 & 5×5 storage units for $60 but apparently all are lockers. I was forced to get a unit for $79. The website needs to reflect what's being offered at the location. Again the sweet lady at the desk was apologetic & helpful.

Debbie was amazing! She explained everything & was very helpful. She answered all the questions I had with no hesitation. She is sweet & caring & is great at what she does!

Thanks to Talisha reserving the storage unit was a simple process. Convenient location and climate controlled storage.

I’m happy to be @ life storage, I was greeted by your staff @ 2119 west Hillsbrough ave. The staff was professional and courteous.

The storage facility is convenient and easy to get around in. Also clean.

The Crew is very Professional and They go overboard to make sure your items are protected and don't force anything on You that You doesn't want. Paul was super cool and My Lady and I enjoyed his joking around. I would tell anyone to rent from Them. Because They treat You with open arms friendliness.

Breann was very helpful! She's Absolutely fantastic!

The storage unit is the right size and the receptionist was very nice and thorough in her explanation of the fees ...storage rate and payments...

Awesome encouraging service from Rochelle at the store in south Chicago heights