Carplus

Lumiere House, Elstree Way, WD6 1JH, Borehamwood, GB
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5.00
Based on 773 Reviews

5

96.38%

4

1.03%

3

0.26%

2

0.26%

1

2.07%
About Carplus

Contact Info

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Jess
United Kingdom | 25 January 2025

Absolutely brilliant customer service hard to come by these days, Steven was faultless throughout handled everything for us, kept in touch and ensured the job was done and done properly, purchasing a Nissan GTR over 10 years old is incredibly hard to do and I don’t think we would of done it without Steven, will 100% be using CarPlus in the future excellent business and excellent staff, if you are thinking of using a broker do not go anywhere else other than using these guys

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Abutoaei Razvan
United Kingdom | 25 January 2025

A very good team, I want to thank Mr. Charles Ruff for his help, I recommend with confidence 100% Professionalism100%

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customer
United Kingdom | 25 January 2025

Nizroun was tireless trying to find me the right vehicle according to my specifications, and giving me the best finance options for each vehicle we've been through. He found me a great deal in the end for the car I chose. Great customer service!

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nicola noonan
United Kingdom | 25 January 2025

Nizroun was friendly professional from the beginning of the process to the end. Very impressed and knowledgeable and a final phone call as I was driving home in my new car . Applied on Monday and new car on the drive Friday. Thank you. Definitely recommend and use again.

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Tasha
United Kingdom | 25 January 2025

I was speaking with I guy named Liam who had me drive from Manchester to London a 210 mile one way trip to collect my car and part exchange my current car. Upon arrival the dealership were closing and they said they made Liam my case manager aware that they were closing earlier due to delivery cars which they told him hours ago before I had even left yet Liam did not make me aware of this at any point. They agreed to stay open because I had been driving 4 hours, up one arrival Liam did not send the dealer any pictures of my current car that I had sent to him to send to the dealer for my part ex as I had a little damage that I wanted the dealer to be aware of beforehand. He had received no email or photos at all and Liam also told him that I had £2000 deposit which was not the case at all. So I then had to get a hotel for the night why the dealer tried to sort me finance through himself. Liam also told me to lie about having current finance on my car that needed settling ( I am now aware that this is illegal), I have now managed to go through another finance company who are a lot more professional. To top it off I even spoke with his manager Kevin regarding how Liam has handled this and the amount of hours out of my day have been lost because of this and I was completely dismissed, and said he thinks I’ve just ‘ gone with somebody else for a better quote’, and did not acknowledge the fact I was a 26 year old girls left alone in London with no car because of the poor service received from them. After I spoke with Kevin I received a personal text message from Liam stating that he has not done anything illegal - unprofessional at it’s best! Is anybody higher up reads this please do listen back to the calls between me and Liam and you will listen to everything that has been said! Stay away!

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Akshay CRaj
United Kingdom | 24 January 2025

It’s very nice experience from beginning to end. Haydn Walton was very helpful from finding the the amount of finance i could get till getting the keys of my ride to my hands. I will definitely feel comfortable to come back to u guys in future.

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Marc Young
United Kingdom | 24 January 2025

I dealt with Monwar from the start, he couldn’t have been more clear and gave me excellent advice. Had a slight problem with the dealership, but Monwar assisted me and went above board to help get the problem resolved. Got my new vehicle and over the moon. Couldn’t recommend them enough.

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Lily Baker
United Kingdom | 23 January 2025

Azamat was extremely professional and knowledgeable, he helped assist me and got me the best option available for my personal circumstances. Thank you for a wonderful service Azamat.

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Karl Draper
Turkey | 21 January 2025

Quick efficient professional helpful process from start to finish

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Ciara Pye-Stott
United Kingdom | 20 January 2025

Heena was great from start to finish. Would highly recommend!

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Slim shady
United Kingdom | 19 January 2025

Car plus was AMAZING when it came to finding me a car it took less then a week for Ibrahim to help me find a car and I picked it up a week later. He was so so helpful when it came to the whole process of finding a car and getting finance for it and he was able to help me out so much and made the whole process really easy. I really can’t thank him enough he’s amazing. Thank you !

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JESMY JOY
United Kingdom | 18 January 2025

First time getting car finance and zubair help me with whole process. He was very understanding, helpful and friendly. He was very patient with me.The process was very quick and easy I got my car with in an month. Overall I had amazing experiences with carplus and zubair.

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MR O
United Kingdom | 17 January 2025

Excellent service. Very accurate and very friendly. Nizroun is very kind and knowledgeable of the products he offer and helped me to get the car finance sorted without delay. Very very please and happy. I highly recommend them for car finance. Thank you.

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William Suarez
United Kingdom | 17 January 2025

Monwar was the best finance manager I had he was super helpful and had a lot of knowledge, defo recommend him you won’t be disappointed top guy 👊

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Eldino Magno
United Kingdom | 15 January 2025

I’m very happy with the company services and I’m appreciated for your help

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Debbie Henderson
United Kingdom | 14 January 2025

Thanks to the great service and patience of Charles Ruff while he helped me purchase my first car. Was unsure about the process before calling, but Charles explained everything clearly and professionally which made the process so easy. He kept me informed of everything right up until I picked up the keys to my car. Would highly recommend and would use again.

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Syed
United Kingdom | 14 January 2025

Special thanks to Cengiz Celik who provided one of the best services I have ever received 🙏 he was highly professional and efficient with the upmost care and attention to detail. Most of all, Cengiz had great ability to provide me with all I needed from the finance to the brilliant customer service and had me all approved within 1 day!! Wow brilliant what a great company and I would highly recommend this to anyone who is looking to buy a car. Brilliant, professional, efficient and superb customer services making this process very comfortable. Thank you !!

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PL
United Kingdom | 13 January 2025

Just what you need. Hassle and stress free process, efficient and professional advisor (Ben). Applied on Monday, had the car all ready to pick up by Thursday morning.

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Lesley Whittaker
United Kingdom | 10 January 2025

Great customer service They made it so easy to help me understand the process and ensured everything went as smoothly as possible From my initial contact to actually driving my new car took 2 days amazing and I am so happy

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Customer
United Kingdom | 10 January 2025

Daniel Galvin is the guy!! He was so generous and great and got me the exact car that I wanted…He explained everything in detail. Thank you so much Daniel!

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