i had an issue with my elux vape and i emailed them and they got back to me very quickly and reimbursed me my money they’re very helpful and i would buy from them again :)

Excellent place for purchases RandM Vapes at a great price. I had an issue with 1 defective item and once I reported it I received excellent customer service from Amanda, she was amazing in the quick reply and resolving my issue. Highly recommend! Items delievered quick and always with a nice sweet treat! Thanks again Amanda - the definition of top quality customer service!

Excellent, First Class Customer Service every time I placed an order. Definitely my top go to for the best deals and prices on all the latest arrivals. Awais and all the staff go above and beyond to help if it’s needed. Super fast delivery also especially when it’s being delivered to Northern Ireland. Many Thanks guys and Best Wishes to you all!! Julie Kincaid. *****

Ordered next day delivery 2 days ago and still no show up, emailed company 4 times. No response! Disgusting I believe it’s a scam. Do not buy from this company!

Great company to deal with lots of choice super value for money and fast delivery 5 ☆☆☆☆☆ service

A great company to deal with, I can’t recommend them highly enough always there to help.

It's like a vape family that everybody can trust. They go out of their way to make sure every customer is happy. So reliable and every product is amazing. Couldn't get a product and they have gone out of their way to insure that I got it. Truly a great business.

I ordered RandM tornado 7000 gummy bear and strawberry watermelon. Very early Thursday morning and have now received them before noon Friday next day. Next day delivery was £5.99 and each vape on sale at £11.95. Very fast service, good price and received a free vegan refresher sweet with my order. 10/10 for my first time ordering here.

I can not fault these at all! Excellent service, Speedy delivery and Great communication. Also the the complimentary chew bar .. helped me out of diabetic hypo. So thank you guys. I will be ordering again soon. Steph

Very helpful team, great customer service , ordered a new kit and delivery was quick

Fabulous experience with these guy. I have ordered from them numerous times and my orders always arrive very quickly and well packaged. The owner is very helpful and has taken time out of his day to answer my many questions on quite a few occasions. Excellent service - I would highly recommend.

Fantastic service from start to finish. This has to be one of the best online vape suppliers iv used, with a huge range on offer and amazing deals your sure to find something that is suitable for your vaping needs. The team behind the scenes go above and beyond to keep their customers happy and are always on hand to answer any questions. Top notch service and I'd happily recommend Fogghaus to anyone.

Absolutely smashing company, they have great people centred customer service, willing to go above and beyond. I have ordered many times from FoggHaus and always received the best products and care 💕💨💕💨

I’ve used fogghaus many times and always blown away by the service. Any small problems I’ve had have been dealt with quick and highly professionally can not fault them my go to online vape shop now

One of the worst places i ever ordered from. Ive been buying vapes, eliquads since the begining for many years now, and purchased from so many different places online. But this has to be the worst place i ever ordered from, there customer service team is abmysal, absolutely dreadful! First i signed up for new account and was offered a 10% discount code to use on my first order, there was no terms to using it in there first email, i placed an order and put the code in and it said applied but no money came off my order so i continued to place the order and just wrote them an email hoping that they would just refund the discount amount back to me. They contacted me saying that they cant refund the discount as i cant use discount codes on the items i ordered, which was ridiculous. Then they went ahead and posted my order which i recieved quickly. To my shock the order was missing one flavour that i ordered, i ordered 5 flavours that i needed togather that i spent alot of time to go through the website and choose and now i didnt receive one which messed up my whole order. So i thought okay i will email them and they will hopefully just send out the missing item. Unfortunetly for no reason whatsoever they said they cant send out missing items instead all they can do is refund for the missing item, which is not what i was looking for at all! This completly messed up my order and the flavour combinations that i wanted, the whole service was poor and i would never order from there again and i advice others not to order from there either!

I was speaking with lee, he provided the best customer service, handled my situation with the greatest care and was extremely apologetic. Best company to buy anything vape related from. I now wouldn’t shop anywhere else!!

Super easy to navigate the website and not overpriced at all! Ordered x2 Elux legend 3500 vapes on Saturday and arrived by Tuesday! The best part is the free sweet they Chuck in for you too, who doesn’t love free stuff! Thank you fogghaus vapes & I’ll definitely be ordering again.

Excellent service, really went above and beyond to assist. Easy ordering process and fast delivery. Highly recommend.

Great service! Even gave a free sweetie and I got the next day delievery so it actually came within 20 hours 😍 will defo be ordering again soon!!!

Fantastic service super fast delivery highly recommended 👍🏻