Amy Randall has acted for us a couple of times and has always been so helpful and knowledgeable. We have recommended Amy to many friends who have also been very happy with the service provided. We will be sure to use Amy again for any future needs.

I would certainly recommend Taylor’s Legal as the service they provided, particularly from Alexis Grant, was fantastic and she made the whole process really smooth for us. Will certainly use them again in the future.

The simplest possible property sale (a 10-year-old purpose-built apartment in a cladding-free building under 18m of height with neither party having a chain), which should have taken 2 months maximum, dragged on for 5 months. To give just one example of Taylors Legal business practices which make the Post Office look like a well-oiled machine: Abbie sent an email to the management company, which went completely ignored for 3 weeks, yet did not consider it appropriate to follow up via email, inform me or - goodness forbid - call them, given most office workers these days seem allergic to telephones. Had I not enquired about progress and found out, it would easily have dragged on for another month, however, as I decided to do the unthinkable and call the company myself, a miracle happened and their response materialized within 24 hours. This was, nonetheless, a pattern that formed over the subsequent 4 months, as every tiniest matter requiring clarification from another party entailed my following up over the phone on behalf of Abbie and Elliott. Unsurprisingly, they charged me extra for the privilege.

Awful awful company! Part of my chain of house removal, lied and deceitful all the way through, cost me extra money, I told amounts of unhappiness and affected my relationship and I nearly lost a house sale due to them. One action was meant to take 10 days maximum, this took four months and they can’t even be bothered to answer calls or E mails! If you have no other choice for a legal firm other than Taylor’s legal it’s simple, change your plans! Can I give less than 1 star

I have worked with Ashley Taylors Legal and made many referrals as well. Timely and clear communication, a knowledgeable team and good results with Landlord and Tenant matters. Thank you!

If only 0 stars was an option

Far too slow and ineffective at times. Communication was poor and often dragged on unnecessarily, particularly when Titiana Valea was involved. Far too often her work was left undone and she wouldn't reply to questions or her replies were vague or unclear. I had the feeling that, most of the time, she wasn't there doing any work. Then she got shirty when I pressed for answers. Overall I would not advise anybody to use this company service, or at least if Titiana is involved. Too much aggravation really that can be avoided by going elsewhere for legal support

The team at Taylors Legal were exceptional. Not only did they offer a high level of professional expertise, but they also delivered a high standard of customer care, which went a long way during what was an extremely stressful process. They were communicative, pragmatic and diligent from end-to-end, and also very reasonably priced. Well worth their fee. I want to give a special call out to Zoe Baverstock specifically, who went above and beyond for us. Thank you Zoe!

Would give a zero Not professional in keeping or completing due diligence on court submissions. I have had a possession case adjourned by 10+ weeks due to errors made by Ashley Taylors Legal team. This is all documented and traceable. Costing me over 2k per month whilst waiting for a new date Yet they've requested payment for correcting of their own errors! I'd question their duty of care even to a point of being negligent Charging is random and not based on industry standard unit pricing of 6 mins but hourly pricing Even 10 mins is charged at 60 mins !!

I have worked with Taylors Legal a few times now, and will continue to do so in the future for sure.. I cannot recommend Zara and the team enough, Zara has been brilliant at all times and always meets expectations. Very experience and always on time, thank you for making life easier !

My personal experience with this company was very expensive and without any result. I was charged an awful amount for the work I did not see. There’s no service and no understanding of any circumstances. Will never use their services again nor can I recommend them.

Emma Taylor was very helpful all the way through. The completion on our new build took much longer than usual due to our builders having a problem getting materials. She guided through the whole process and was excellent

I could have asked for a better company to help me through the sale of my property. Sophie answered every single question and gave me a quick response every time. I will be using Taylor’s legal again in the future

Both Elliott Costa Laura Flynn and conveyancing Team went above and beyond on our sale and purchase which was very stressful as it was a long chain but they were so professional. We cannot thank them enough for all their hard work. Many thanks from Jackie and Paul

We were recommended this law firm by the developers of our new build property. Considering the extortionate fee’s that they charge, the service we have received has been appalling. The Solicitors are poor at managing expectations, calls remain unanswered and no one has the decency to return your call. The Solicitor assigned to our file, Danielle Marsh, was unhelpful, unprofessional and a pain to deal with. Absolutely pathetic. Take your business elsewhere - this firm is a waste of money, time and your efforts.

I recently bought a house in Chigwell and choose Taylors Legal because they are local. I am glad i made this choice. Big thanks to Abbie Mudd and her team. Abbie is a very good solicitor she helped me all the way. Please don't get put off if at times you experience slight delay in email replies at the end Abbie will get the best job done! I highly recommend Taylors Legal to anyone looking for a good solicitors firm. Many thanks Abbie you are really helpful and sincere with your clients. A+++++++++++++

Shocking unethical practice. Please be very careful signing up with them. They charge double the price of other soliciors and hardly do any work. A very disheartening experience. Immoral T&C's. Threatened to charge me even more money if I did not pay some of their rediculous T&C's. It is not good to treat customers unfairly like this!

Thank you to Elliott and Team for all there help, we are moving today from Orpington to Abridge, the communication was very good and very efficient..

Buying a home was stressful and it wasn’t an exciting moment for me because of the firm’s unsatisfactory client service. Although I had no complaints with the paperworks, I find their service to be unprofessional. I am a person who thrives in planning and structure and I find them disorganized. Lack of focus and communication, unreliable in time frames and in managing expectations. No transparency in terms of the cost. They did not value my time as much as I valued theirs. Whenever a developer recommends a solicitor, do a background check on them. I would not recommend a firm that is mediocre to my family and friends. -Jose M.

One of the legal advisor dealing with my property is bit rude & never respond to my query in the call and always ask me to drop an email