Good communication, prompt shipping and tracking available. Product arrived quickly and was as expected

Very helpful representative on the phone helped me locate the part I needed…and she made sure I received it quickly.

My customer service experience over the phone was very pleasant and efficient I had ordered the wrong size part and you made the exchange for the correct size part very quick and simple

I found a hard to find item here at a very good price. Customer Service (Gibi) was very helpful. Advised back order time up front and advised shipping information as requested. Item was as described and well packaged. I would order from this company again.

Item still has not shipped. Was not available in house even tho I was not informed of that when I ordered or I'd have ordered elsewhere.

Prompt delivery. Items correct and as expected.

Excellent communication. Great prices. Cash shipping.

I was pleased with the customer service rep who helped me order, but I was disappointed in the shipping of my purchase. I ordered in early Dec expecting to receive the items before I left on a trip 2 weeks later. I was disappointed that it took them 10 days to ship.

Great price. Great communication. Very fast shipping.

Never thought I’d find the conversion gasket but wow it works and reasonable in price

Part was just as described online and received package in short time.

You had the cartridge for a Franke faucet that was hard to find.

Online experience was great and I received the hard to find part in a short order.

Got returned product even with the previous return label in it. It took them 1 month to give me a valid return label, and I haven't received my refund yet.

Helpful and efficient.

Excellent customer service when I phoned about an order. I am very appreciative of the woman who went out of her way to help me.

Quick delivery of an item I needed and couldn't get locally. Great service!

Quick efficient q& a & order/delivery process

We had a good exp with this company we got the part we need

I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the product is made by Franke. However, I received the part in a plain plastic bag, suggesting it is a generic replacement part, that might not last as long. Otherwise I would have given a 5 star rating.