My setup experience with Davinci was great. Torri Guay was very responsive, knowledgeable, and courteous at all times. The process was straightforward to follow, the YouTube 4-Step Video to follow was accommodating.

My experience with DaVinci has been one of the worst in my professional career. From the beginning, I paid a cost that was eight times higher than initially quoted, only to receive a service that was completely inadequate and unprofessional. The most serious issue revolves around mail handling. It is unacceptable that an organization offering physical and virtual office services worldwide cannot guarantee the basic function of receiving mail. I was explicitly told via email that this essential service could not be assured, which completely undermines the trust and professionalism one expects from such a service provider. The most disgraceful part, however, came from the president, Coco. Instead of taking responsibility and finding a solution, she decided to “resolve” the issue by issuing a red card and terminating my contract unilaterally. This behavior showcases a total lack of accountability, professionalism, and respect for their clients. All of these events, backed by emails, screenshots, and testimonials, will be published on our media news platform to expose DaVinci’s disastrous management and the complete unprofessionalism exhibited, especially by the president herself. Users will be able to see firsthand how clients are treated when they simply ask for clarity or guaranteed basic services. This review marks the beginning of a journalistic investigation, and I invite anyone who has had similar negative experiences with DaVinci to contact me to contribute their stories. DaVinci, please spare me the standard copy-paste response—I am not interested, nor will it change the documented facts. This review is based on real experiences, and I will publish everything to ensure the truth is revealed. An organization that cannot even guarantee mail handling should not be trusted. If you are considering DaVinci, I strongly advise you to look elsewhere.

professional, communicative

Great customer service by Tia!

Very helpful with the process of getting set up

Ashley Sheehan CS Review Ashley worked promptly and efficiently to accomplish my downgrade request. She provide clear and effective communication to convey and confirm the details of my request and any associated cost. I wish every CS experience was this efficient and effective! Hats off to Ashley - Thank you!

Nothing has been good. I have not heard back from anyone regarding finishing this address?

Extremely difficult opening process it’s been three weeks and we’re still not up and running. I was told I could receive mail and now they said that we can’t. It’s been extremely frustrating. We’ve had to submit our ID forms multiple times and they keep losing it. I would not recommend this service.

I needed help with a situation that I had never dealt with before. Staci Wilson was so informative and patient with me. Thank you Staci.

Maddie helped throughout entire process And I love how secure they are It reassures me that not just anyone can have mail there

Akiko is extremely helpful, stays on top of things and made the setup easy! Thank you!!

I had a good experience with this company. Ashley was very professional in her communications with me and was very helpful with all my needs with my account services.

Tia is so incredibly responsive and communicative I regret not using Davinci years ago. Compared to Regus this group is light years ahead. Such a welcomed relief!!

Beautiful experience.

Great customer service!

My customer support rep, Akiko Scheib, was knowledgeable, organized and help complete the implementation process very easy

Although I initially had a negative experience with Davinci, they clarified that the issue was due to a misunderstanding and worked to resolve it. I’d like to thank the Customer Care Team for their solution-oriented approach.

Process was easy, steps outlined well and staff was supportive. The free online notary was also a huge plus for me.

Brittany is AMAZING! I had an issues with the verification process and she was able to answer my question as well as go above her job duties to ensure my business was setup properly. No issues so far!

Akiko and Brittany were courteous and helpful. the set up was simple and quick. no issues so far