Never even got a refund on them messaged loads of times

This really works for me, I've relied on sumatriptan for years but I thought I'd give this a go. Its rechargeable and has won industry standard awards. It has taken away or greatly reduced migraines for me, I have to use a high setting. The only reason I can't give it five stars is because the pads are not very sticky... my mother and sister have tens machines and the pads on theirs are massively more sticky. My Mynd ones almost from the start began curling up at either end which disconnects the electrodes to a big extent. I've tried a light coat of water, and a proprietary solution supposed to aid pads stick, but neither worked. In the end I used tape to hold down either end on my head, which looks insane but does actually work. Better pads please TensCare! Then no problem five stars. Update on the review. I called TensCare and spoke with an extremely pleasant and helpful member of their team, she told me they are working on "stickier" pads. In the mean time she is sending me out some spare pads and apparently there is a headband that can hold the Mynd in place and she is sending me one of those also... all free of charge! So customer support and the help given makes this now a five star product for me.

Great! Prompt. As described

Honest helpful most importantly patient as my explanation of problems can in itself be problematic, not satisfied with £ of electrodes or not being able to connect other types needed rather than a different machine type but information customer care is ace

I emailed about availability of a product and had a reply within hours, written by a real person who gave really good advice. So often companies send out automated replies that don't answer the question. Top marks for personal service.

Excellent service as always

I really enjoyed buying directly through the Tenscare website, a company committed to the quality of its products and efficiency in delivery, as I received everything on time.

Ho acquistato Perfect PFE e non riuscivo a capire come collegare la sonda. Via email il customer center mi ha risposto subito risolvendo il problema. Sono molto soddisfatto del prodotto TensCare e del servizio assistenza veloce e cortese. Valutazione ottima.

My first machine from Tenscare lasted years and is still working but the leads are showing signs of wear. Sadly they are not made anymore so I treated myself to a new machine. Excellent service and advice from the office and really prompt delivery.

My experience was to order a new lead, the lead arrived, I replaced it, that was my experience. Mmmmm.

Order came on time as expected. Replacement leads worked fine with Elise 2 machine. Thank you

The help I have had from Emily stoffal is remarkable, Emily has been kind patient and thorough with advice on all aspects of which I had issues with be them due to my pain or inability to complete tasks thanks it makes all the difference

My order took two months to get to me and it was not delivered at my door I had to fetch it from a post office. And this after no one let me know it was even there. I struggled about a week just to get a reply so I could travk my parcel

Great service and very speedy delivery. The product was perfect for my Boots Tens machine which I’ve had for about 20 years. I will definitely buy again when needed.

So far so good. But it is a long process before I give 5

Good products that were delivered on time.

Good, Prompt delivery

I am yet to receive this item And the tracking doesn’t work

Royal mail perdió mi paquete, nunca informaron, y mes y medio después, me dicen que lo siga esperando, solicité la devolución del dinero. Que mal servicio de ventas

I purchased an incorrect replacement lead. Charlotte was an absolute star and immediately sent me a replacement upon receipt of my email.