Very nice good friends talking

Very good 10/10

Connor was really helpful and had my life insurance set up very quickly… explaining everything to me and keeping within my monthly budget

Good service from smarter cover

Amazing just what I needed .. put on jold for so long now feel a little lighter 😊 Lauren who I spoke to is just so helpful enjoyed talking to her will definitely be telling my friends an family 😊

Extremely helpful member of staff (David) clarity of explanations & acceptable outcome. Well done

Daniel was excellent

Very friendly and patient.

Made an application for life insurance. Had previously had issues with other insurers due to non life threatening illness. Lauren called me and was an absolute angel. Had no issues at all with finding a solution. Really happy with the service I received!

very helpful, explained everything in great detail

Rendall, the guy I spoke with, was very nice and patient to explain all details I asked for. Thanks

Damien was well spoken friendly and professional he also gave me a lot of option to decide from I feel his specialist under standing of life insurance policy made me reassured safe and confident to choice comfortable the best life insurance suitable for my family....thank you for your time.

The lady I spoke to was personable and nice to chat to 👍

Well mannered and was very kind also very helpful with what I needed to know to get the right deals

The information was very useful.

Good customer service and friendly thank you

So I have had a terrible time with Smart Cover I really cannot understand their rating. After 5 months they never did anything for me to warrant more than one star. So I decided to reduce my cover and give some business back to my previous provider. I checked on their availability for a phone call Saturday from 10am so I phoned. I was position 1 in the queue I thought great. After 35 minutes I was still hanging on the line at position 1. I gave up. Phoned again the following Monday at 9.01 am. Phone rang for 25 minutes I started at position 2 and moved up to position 1. THEN a very nice guy answered the phone. By this time I had decided to cancel my cover. I explained I wanted to close the account. He said I can help you with that then changed his mind. HE TOLD ME HE WAS ADMIN STAFF AND THERE WERE NO CUSTOMER SUPPORT STAFF IN THE BUILDING SO HE COULD NOT HELP ME BUT SOMEONE WOULD CALL ME BACK. I was astonished after calling at the advised time 9.am onwards no customer support working. Two days later no one phoned me back so I cancelled my direct debit and sent them an email. I don’t know who all these people are getting great service but I have never received that in 5 months. Smart Cover are a waste of time and money.

David T was very lovely! He made me feel comfortable and helped me understand life insurance! I feel very confident now that I have life insurance and it was even better that the person who was helping me was great at his job!

Proficient and professional advisor

She was helpful with everything and explained everything I needed to know, and understand about everything