Very friendly and helpful customer service. Our orders are processed quickly and precisely. Communication at the highest level. I would like to have such service in other companies as well!

We order x6 products from the IBC range which are a great success with our customers. They are good quality tasty products and would recommend them to anyone in the industry.

Best company ever. High class products. All time great service. Always there for us. Thanks for over 15 years of trustfull partnership. Thanks for everything.

It was great experience as always

Excellent as ever

IBC are so easy to order from. Helpful and polite. Great range of products, basically everything you would need to make delicious drinks. Deliver is fast too and they even check you have received it all and in good order.

I always receive a very fast reply. My order is usually processed within 24hours and with me by the end of the week. Grateful for the reliability and will continue to use you all because of it. Thanks!

Ordered coffee syrup and was delivered the following day

Good communication

Service and delivery perfect

Connie is great, quick to reply and raise invoice. A credit to the company

I contacted Simply's customer support after unfortunately getting a bottle of their syrup from amazon that had gone bad in order to let them know in case of production issues, and even though I had already received a refund for it through amazon, their support sent me out a new bottle free of charge ! The rep I spoke with was very kind and the replacement bottle arrived super quickly. A great company I would definitely recommend and purchase from again in the future !

Always great service from IBC Simply, however the 2kg Tubs of Drinking chocolate, as often or not arrive split open

Excellent customer service, lovely products and prompt delivery, absolutely love these guys :)

always reliable and fast delivery Thank you

Great service as always 5*

Connie was v helpful

I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they went above and beyond to solve the issue and put it right. Excellent customer service - would buy again and recommend them.

I absolutely love Simply Syrups! Top-notch syrups, with an array of flavours that elevate both coffees and cocktails. Their customer service is fantastic, whenever I've had a question or needed assistance, they've been incredibly responsive and pleasant to deal with, plus they turn orders around quickly. Great all round experience, my go-to choice for premium syrups.

very great service from the customers service