Lovely Grizas top arrived quickly in nice packaging. I've bought from Bakou before - a trusted small online boutique.

Value for money and quick delivery,would shop again .

Bakou is a fantastic shop and I have bought all my clothes there for many years now. Ali and her staff have always given a personal service advising on whether clothes look good and suit you and putting outfits together; it is a pleasure to shop in a relaxing place being served by people who care. Bakou always have a great range of clothes, I have not really needed to shop anywhere else over the years.

Such a delightful way to shop! I placed my order, followed by a jolly chat with owner Annie, to sort out a slight problem with fulfilling one item. A lovely parcel, wrapped in pink & purple, my most favourite colours, with contents superior to my expectation. Gorgeous gifts for some wonderful friends. The only drawback was the Royal Mail delivery, 5 days later than first expected! But so worth the wait. Good luck with your online shop & huge thank you xxx

Beautiful clothes and beautiful staff who help you and never pressure you . Clothes I’ve bought there over the years make me feel wonderful and are always of first class quality : I often get asked where I get my clothes as they are not what you find on the high street.

Prompt service and great products

Super customer service and great products. Happy to recommend.

Great customer service. Fantastic product.

Excellent very prompt communication from shop when size of one ordered garment out of stock. Very prompt dispatch and delivery (Royal Mail). Excellent quality clothing, as ever!

Fantastic service and fast delivery

I only shop with Bakou online as I live over 400 miles away. The selection is varied and all items are of very high quality. They always seem to stock my size Delivery has always been swift and super-reliable: within 24/48 hours and returns are easy !

Great clothes at very competitive prices.

Ordered trousers online, quick and efficient response. It couldn’t have been easier.

This shop was a real find a few years back - the clothes are stylish and lovely and flatter those of us who don't have a Kate Moss figure. The staff are helpful without being pushy at all - I often disregard things on the rail but change my mind when they bring them in and I try them. They know what suits me better than I know myself. It's just a lovely experience shopping here which is such a change for those of us who aren't size 10 - 12. Can't recommend it enough.

Always been exceptional customer service, in the years I have shopped and purchased from Bakou. Recently I did an online purchase for the first time and it did not disappoint, even when I returned an item that was not to my liking, it was refunded instantly on the return received. I was also impressed that my items were delivered as if I got them from the shop, carefully package with tissue paper. I have been very fortunate to have this incredible clothing & accessories shop in my life. Also seen the journey it has taken at award shows, the owner clearly has been a huge inspiration to clothing of the plus size. Pure diamond, thank you for your continued hard work.

Always a pleasure shopping here. They have a great range of styles so I can always find something for any occasion from work, to weddings, to holiday wear. The service is great too and the friendly staff will offer advice and have, over the years, convinced me to try (and buy) items I would normally not consider. Not that they are pushy, they just suggest something that they know will look good on me.

This is a shop with lots of stock, good size range and VERY helpful staff, and designs from a wide range of designers!

Shopping at Bakou is an absolute joy. I love the appointment system, please do keep it! I always know that I shall shop in a calm and quiet atmosphere with no pressure selling. Every visit to Bakou results in me finding several appropriate pieces which I love! Keep it up Bakou and we'll done. XX

Having only discovered this hidden gem in July/ August, I have since been about 4 times and bought some beautiful clothes every time. The quality of clothing and the advice and help are all excellent. I highly recommend Bakou .

Love visiting the shop, always so much choice, I am like a kid in a sweet shop. All the ladies are so helpful but let you browse without making you feel rushed.