Received item today and was very disappointed with this unit. Hopper itself is very well made but the bellows do not achieve what they are supposed to do. I bought another 3rd party unit from Amazon which was a quarter of the prise and works well. I would like you as a reseller of this unit to give this information to the manufacturer. $129.71 does not work as it should

Thanks for the quick international shipping, fair price, and absolutely the correct part to fix my Rancilio.

Very good service

Quick, friendly and helpful helpdesk. Even at late hours. Good pricing. Modest shipping costs. Would be 5 stars if they had given me an answer on a technical question that would be answered later by email. Will use them again.

Envío muy rápido, material de óptima calidad y al mejor precio. Totalmente recomendable.

I placed my first order here at March to start my coffee experience. I bought a 51mm bottomless portafilter and a puck screen. I expected the portafilter basket to hold, as advertised, 14/16 grams. Every time I tried to grind 14g, with various types of coffee/density, It only fit 12g in the basket. I was surprised. I measured the basket included and saw that it was shorter, not double. I reported the situation, even with photos. Customer support apologized for the situation, corrected the information on the website and offered to send me the proper double baskets, which I received. Impeccable service. A guaranteed customer for the future. *****

Good quality of the product and it was the only site we could by only one and not 2.

Very good buying experience. International shipping was fast!

Item exactly as described, very prompt service as well.

Good service. I forgot some things and they were very friendly to help me out. Added the products to the order immediately.

Had a complaint about a product, but the kind people at Blue Star Coffee offered a quick and adequate solution to my problem. I would certainly recommend them based on my experience!

Fast delivery, great prices, quality products, nothing to complain.

I was sourcing parts to fix a Gaggia Classic, nobody in the U.S.ofA puts together a kit of parts that are pretty much consumables like o-rings and gaskets in a package that makes sense. Blue Star does that, but more importantly I chatted with Gerald who guided me through what I should replace. Good honest service.

Had a great first-time shopping experience at Blue Star Coffee. The item I was looking for was quickly delivered to Sweden.

Truly a great customer support!

Very happy with the products and service. Even if I chose untracked delivery, the parcel arrived quickly. The website offers a huge variety of products at excellent prices. Will definitely be ordering again. 5/5.

Blue Star Coffee maintains good & fair prices. Staff is knowlegeable & available, communication is prompt. They are sincere to their customers.

Quick shipping, product as described.

I have always received prompt polite, and helpful replies to my emails. Their parts for my Europiccola are excellent. I will continue to do business with them.

Excellent as always! Thank you!