Clickncell

76 W Brighton Ave, 11224, Brooklyn, US
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4.00
Based on 144 Reviews

5

72.92%

4

6.25%

3

1.39%

2

0.69%

1

18.75%
About Clickncell

ClickNCell® is a service that is changing the way you buy and sell used electronics online. Our online model allows individuals and businesses to trade-in their used electronics for the most value in an easy to use process. We take the hassle out of the selling for you and help you get paid quickly.

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Tiffany Morris
United States | 06 September 2024

Sent my phone in a month ago! They emailed me on 8/14 that money was sent to my account .. never recieved it so I sent a message which took a couples days to respond saying they apologize an they sent it again , still nothing!! Horrible business practice! Do not recommend! UPDATE- they have been completely ignoring me now & have officially stolen my phone!!! Gonna have their whole operation shut down!!!

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Eric Siedlecki
United States | 29 August 2024

[UPDATE: 9/3] ClicknCell finally reached out to me via X (Twitter) 3 weeks after I had messaged them (I was so desperate to make contact that I reached out via every platform I could find where ClicknCell has an official account, including sending a friend request to the business owner's personal Instagram account). The person I chatted with was pleasant and asked for the details of my problem. Once that was provided, they said they were able to pay me the original amount offered, which they promptly did. At this time, I have been paid the original price offered for both phones I've sent in. I am however going to leave my original review here as a warning to any prospective customers. The hassle I was put through was absolutely not worth the money I received, and I stand by my original assertion that people should steer clear of this business. [ORIGINAL REVIEW] I sent two phones into ClicknCell. One in perfect working order, one with damage. I shipped them both on the same day. I was able to verify when they arrived, and received offers for both of them. The offer for the broken phone matched the initial offer, so I accepted it. The offer for the functional phone was significantly lower than the initial offer, however. ClicknCell stated the phone had damage beyond what was described. I knew this was not the case, so I declined that offer. Several weeks passed after I accepted the one offer and declined the other, and I received no communication or payment from ClicknCell. At that point I reached out and ClicknCell said they were looking into it. After another several weeks and several (way too many) emails, I finally received payment for the broken phone. When I asked about how to handle the other phone, I got an email back from ClicknCell that expressed they were unaware of the other phone. I sent them the info and they said that they could pay me if I accepted their lowball offer on the functional phone. I said that I would only accept the original offer. To that they said that's fine and they would send the phone back. I waited a week and did not receive tracking, so I reached out....several times. Eventually I got a response - "currently inquiring about the status of your order return and will provide you with the tracking number." It has been over a week and I have reached out multiple times but still no response. At this point, ClicknCell has effectively stolen my phone and stopped all communication. They operate by offering more money than the competition then they change the deal once they are in possession of your phone with the hopes that you buckle and accept it. Clearly if you don't accept the deal they just keep your phone anyway. This company is not to be trusted and I would steer anyone away from them.

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Erdem Beyerl
United States | 27 August 2024

ClicknCell provided great service when I sold my old phone. The process was easy, and the payment was made quickly. Their customer service was also very responsive. I highly recommend them.

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Catriona Ashton
United States | 27 August 2024

I highly recommend ClicknCell for selling old electronics. The process is simple, the prices are fair, and the payments are quick. I've used their service multiple times, and they never disappoint.

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Malisa Knab
United States | 27 August 2024

ClicknCell made selling my old electronics fast and easy. They offered a fair price, and the payment was processed quickly, The entire experience was positive, and I'll definitely use them again.

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Loyal Lapointe
United States | 27 August 2024

ClicknCell made selling my old tablet hassle-free. The process was straightforward, and I received my payment quickly. Their customer service was also very helpful. I highly recommend them.

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Reinhard Wilhelm
United States | 25 August 2024

Selling my old game console to ClicknCell was a seamless process. They offered a fair price, and the payment was made promptly. The entire experience was smooth and stress-free. I'll definitely use their service again.

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Thomas Tanner
United States | 25 August 2024

ClicknCell offers reliable service for selling old electronics. The process is easy, and the payments are made promptly. I'm very happy with the service and will continue to use them in the future.

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Paul Engelhardt
United States | 23 August 2024

ClicknCell provided excellent communication throughout the process. I knew exactly what to expect, and they delivered on their promises. The payment for my old phone was quick, and I'm very happy with their service.

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Julia Kitson
United States | 23 August 2024

I'm very satisfied with the service I received from ClicknCell. They offered a competitive price for my old game console, and the payment was made within 24 hours. The process was smooth and efficient.

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Glauc Roderick
United States | 21 August 2024

I was impressed with how quickly ClicknCell processed my sale. I sent in my old tablet, and within a day, the payment was in my account. They're trustworthy and efficient. I highly recommend them!

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Mikey Bosch
United States | 21 August 2024

ClicknCell made selling my old phone a breeze. They provided a fair quote, a prepaid shipping label, and I received my payment within 24 hours. The process was easy and quick. I'll definitely use them again!

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William
United States | 18 August 2024

Selling my old game console to ClicknCell was fast and hassle-free. They offered a fair price, and the payment was processed quickly. I'm very satisfied with the experience and would definitely recommend them.

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Zachary Cole
United States | 14 August 2024

Update: Literally within minutes of my review posting, Clickncell reached out to me via text message to inform me that they are having issues with their site and email. Less than an hour later, they sent me the quoted amount for my device. Unfortunately, there doesn’t (currently) seem to be a better way of communicating (due to the above mentioned issues), other than this review process. Thank you Clickncell for quickly handling my issue. (Hope your site and email issues are resolved as quickly) ————————————————————— Either a total scam or absolute garbage customer service… or both. I sent my iPhone 14 Pro Max into them, which they received on July 29th. The only response I’ve gotten from them is an email on July 30th, stating a status update of “Received”. Here we are, two weeks later, still no payment, still no update to status, and no response to my email inquiry. Their listed number goes straight to voicemail. I would understand if they were a little backed up and needed a few extra days for processing, but communication with customers/clients is essential… especially when you tout that payment would be made in 24 hours. If you value your item, find another business to work with. Shame on Swappa for continuing to have them on their site, as well.

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James Touw
United States | 14 August 2024

Phone was received, scratches were noted on my device which is 100% inaccurate however I accepted the offer at $38 less, no big deal. Then I receive an email hours later to ship my device to them. Feels like a total scam at this moment. I requested the Apple Pay method and haven’t received anything yet. Their phone number listed goes straight to voicemail and then the mailbox is full. Where is my payout? 201-783-2314 James Touw. Send the money Apple Pay, let’s go. Update 8/14 10:39am I have reached out for help through swappa.com whom advertised clickncell as the highest initial offer for my iPhone 13 128gb.

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Wayne Spitale
United States | 14 August 2024

I sent my phone to clickncell with the label they provided, the phone arrived on Saturday 8/10 - I opted for the Zelle payment and it was supposed to be within 24 hours...It's Tuesday and I still have no payment - NOT sure what my next step will be

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Luis
United States | 14 August 2024

This will be my final review for SaveGadget. Oh wait, sorry I meant to say QuickTrade. Wait no, ClicknCell, gosh it's so hard to keep track of which reviews to write where sometimes. This company ClicknCell is fraudulent and review bolsters immensely in as little as 2-3 hours or so from when a negative review is posted, so keep that in mind. As for my banter at the beginning of this review, I'm making a jab at the fact that there are verified reviews of both SaveGadget and QuickTrade still on this profile meaning that they have "asked" for reviews from previous customers which inconceivably ended up on the wrong company profile and were verified, isn't that just so interesting! A particular favorite negative review of mine on here is by user Rick C. where ClicknCell replies in retaliation that his review is slander simply because Rick wouldn't take down the review of his experience where he never received his phone back after ClicknCell made him a low-ball offer once they received the device, stating it had an issue with it, as they did to me. They negotiated and apparently Rick took an extra $30 for the hassle, which in my eyes, it seems ClicknCell meant for him to take those $30 effectively as hush money. Apparently ClicknCell understood that he would remove his review on the phone call where they negotiated those extra $30, but I'm glad he didn't because it really highlights the kind of people you are possibly going into business with. Don't send this company any amount of phones, you will not receive the money you're initially quoted for them in a timely manner/without applying pressure after they receive them. Even less so if you send in more than one.

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JoAnn L
United States | 11 August 2024

***Final Update, did receive money. Should have never come to this. I still stand by my review and do not recommend. **Update, they responded to the review and made more false promises. Still no answers, still no money. This place is a joke and a complete rip off. TOTAL SCAM!!!! Same experience as all the TRUE reviewers. Sent a phone, no money received, no response. In hindsight the positive reviews are clearly fake. Don’t waste your time. You’re welcome “Justin” at Click N Cell for all the free phones you’ve gotten. People like you disgust me.

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Vasu
United States | 09 August 2024

Sent in iPhone and no response yet. It has been more than a week they received the phone. Poor customer service. Calls go directly into voicemail. Update 08/13/2024: Finally payment has been paid after trustpilot review. Not happy with the process.

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Yoakim N.
United States | 07 August 2024

Selling my old ipod to ClicknCell was incredibly fast and easy. The process was straightforward, and I got my payment through PayPal within a day. I highly recommended their service to anyone looking to sell their electronics.

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