ACTUALIZACION (PARA CONOCER LA HISTORIA, LEAN MAS ABAJO) La empresa y el comercial que me atendió se hicieron cargo de reembolsar el precio del producto, (10 de agosto) igualmente, dejaré por escrito que Aramex no es una empresa de transporte fiable en España. Ojalá pudieran mejorar en eso. .El día 14 de Mayo hicimos un pedido y a día 1 de Agosto no sabemos nada de él y la persona que nos atendió no responde nuestros whatsapp. El pago (750e, pongo la cantidad para que entiendan mi agravio ya que no es poco dinero) y a partir de ahí no recibí actualizaciones sobre el progreso del paquete. Lo habitual en España es recibir esta información por parte del vendedor y después por el transportista pero jamás recibimos ningún aviso del seguimiento. Cuando busqué por mi cuenta donde estaba el paquete en Aramex decía que ya estaba de vuelta y que era desde Borneohale desde donde tenía que recibir la respuesta. y además al enviarlo por Aramex una vez estando el paquete en España tenía que pagar otra tarifa, algo bastante sospechoso ya que el envío se supone que me costó 450 euros. Ha día de hoy he perdido los 750e, porque tampoco me los han reembolsado. (Finalmente, me reembolsaron el total del producto, no el envío) Sorry for my English: On May 14th we placed an order and on August 1st we don't know anything about it and the person who assisted us does not respond to our WhatsApp messages. I was very interested until we made the payment (750e, I put the amount so you can understand my grievance since it is not a small amount of money) and from then on I did not receive updates on the progress of the package. The usual thing in Spain is to receive this information from the seller and then from the carrier but we never receive any tracking notification. When I looked for myself where the package was in Aramex, it said that it was already back and that it was from Borneohale where I had to receive the response. When speaking with Harun I did not receive any response or help and also when sending it by Aramex once the package was in Spain I had to pay another fee, something quite suspicious since the shipment was supposed to cost me 450 euros. Today I have lost the 750e, because they have not reimbursed me either.

Great product by a genuine seller. Excellent customer service. Very helpful. Prompt delivery. Highly recommended.

Best Kratom vendor hands down. Highest quality and customer service!!

I have been ordering from borneohale several times. Each time I ordered i received the best quality products. I live in jordan, the product surprisingly arrives quickly and in excellent condition. I have tried kratom from alot of vendors, and this is by far the highest quality. In addition, the customer service is excellent, fast and extremely helpful. Will be their customer forever!!!!

Borneohale are the BEST! Their Kratom is consistently high-quality and delivers as promised. Their customer service is prompt and helpful, and their website makes ordering easy. With a diverse selection, Borneohale has become my trusted source for Kratom. Highly recommended with a solid 5/5 rating. Thanks legends!

Best kratom vendor hands down. Highest quality and customer service!!

I've used borneohale since 2016. Excellent communication and product. Better yet, they now have stock in the US for faster shipping. Don't trust me? Check them out on scamadvisor, I pre-check every vendor, and they they still have excellent approval rating over all these years. Oh yeah, and the product is way better than at expensive convenience stores.

Borneohale's customer service is second to none. They are very responsive and personable, and they make sure any concern you have is solved. Their product is by far the best.

Ordered 100kg, it arrived quickly and without problem. Very good seller. Their Kratom is very high quality. after purchase support is amazing aswell

Very Fresh Product Very Potent You Can Definently Tell It Came Straight From The Source I've Never Ever Had A Vendor This Good Before In My Life That's How Good Borneohale Product I'd And I ve Had Countless Top Vendors Products For Days And None Of Them Match borneohale.com straight up.

good quality

Great quality, awesome support and sales agents. If there is anything wrong it will be fixed and they truly put customers first themselves second. If you are looking for a trustworthy seller this is it!

outstanding customer service and a quality product

I can not recommend borneohale enough. The communication is outstanding. Harun made the ordering process very smooth and answered every question i had. Tracking was easy and received multiple updates. The kratom is amazing quality and has a great effect. Very happy customer

I can highly recommend this company in every aspect. The quality of the products is excellent. The costumer service will reply instantly if you have any questions about your order. The tracking of the shipping is excellent. They even sent me pictures about their garden which was very interesting to see. Big thumbs up for this company!

friendly and helpful service, they answered emails quickly

An outstanding company. Everything went perfectly. My expectations were exceeded in every respect. The customer service is excellent, the shipping went smoothly and you were informed about every step via email. Real professionals are at work here It doesn't get any better! The quality is just fantastic!! Absolutely to recommend!

It was pretty fast shipping with good tracking information. What I didn't like is they put the box in the middle of my driveway. There was nobody there and they just dropped the box in the drive. They could have at least put it on the porch. This was Fed Ex who delivered to my place.

Ve společností Borneohale již 3 roky objednávám. Jsem nadmíru spokojen. Vždy mi dokazáli poradit a zboží dorazilo dle domluvy. Nikdy žádný problém. Andrej

The friendly and efficient service from this company is 5 star. Every question was answered quickly, recommendations given and updates given to ease my mind through the shipping process. I highly recommend Harun and Borneohale. The product is high quality.