Great customer service, prompt delivery, excellent product.

Was cautious at first because I wasn’t familiar with the company. That said, the umbrella and stand were great quality, delivered quickly, and helpful customer service.

Really happy with my Midtown umbrella. Quality is very good, I like the tilt feature too. Shipping, packaging, and install were seamless.

The best customer service of any company I have come across

Always, the best customer experience! love this company and their commitment to their clients and their products.

Quality and quick service

No concerns here. I just completed the purchase after the customer service answered all my questions...on a Sunday at that! 30 day guarantee return policy, the longevity of the warranty, made in North America...need I say more. Looking forward to a follow up review.

The perfect experience from beginning to end! Not many businesses you can say that about. Accessible website. Instant chat customer service. Incredibly fast shipping. Couldn’t be more pleased with our patio umbrella and base. Quality & great price. We would without hesitation highly recommend Midtown umbrellas!

Solid build, wind resistant.

Absolutely ridiculous that this company does not offer free shipping on its returns. My umbrella would cost as much to ship back as I paid for it.

Great quality product. Good price for quality of item. Good packaging and came on time. Easy to assemble. Would buy again.

Great customer service

We’ll designed & engineered

Good product Good delivery process

I was suppose to have already received my umbrella days ago and I still don’t have it after a week. Hopefully it’s worth the wait

Sometimes, the best endorsement of a company begins with a problem. In my case, the umbrella I received had a broken finial, and while it worked perfectly without the finial, the folks at Midtown replaced the entire umbrella, and did not ask me to send the damaged umbrella back. Now that’s customer service, not to mention that the umbrella itself is beautiful!

This company makes a quality product that they stand behind! Love the look of the LED lighting on the umbrella. Their customer service is above and beyond! So happy with my purchase! Well worth the money you spend! Would highly recommend!

Easy to navigate website, good selection of colors, and we like the functions of the SWILT system. Did take a while to finally get here, but we are on the other side of the continent. The purple/lilac color is great!

The delivery was on time & the umbrella seems to be really sturdy. I also love the color!

My ordering experience was good, but the item I received was in a broken beaten up box.