Ordered a set of Arrow Friends and couldn't be happier with them so much so that I'll be ordering more in different colours and I will definitely be a returning customer and will be highly recommending him to my fellow merry men .

I wanted a Rinehart archery target which are famed for their outstanding durability as I'm a crossbow archer. But it was a challenge buying one as the UK is the only country they don't have a dealer. However, Phoenix-Archery will sell them, but being a specialty item has a 4-6 wk delivery time. Many other UK archery vendors list them on their site, but they're all "out-of-stock"and cannot even be back-ordered. Having a nice bow is a bit pointless without a good target. So kudos to Mark for selling these specialty items and at very reasonable prices. The target arrived in 4 weeks and it is top quality. In the same order I also bought Excalibur Rail Lube for my crossbow which no other UK archery vendors stocked, but it's essential in maintaining string-life when shooting a crossbow. 5 stars; highly recommend Phoenix-Archery.

Mark will always do his best to take care of you. Mark and his colleague built my arrows on short notice and well in time for my first competition.

Called the day before and Mark made room for me. On arrival I was welcomed with a smile and then spent the next 3.5hours going through all the equipment pros and cons. As a beginner he was very helpful and so knowledgeable with years of experience within the sport. I won't be going anywhere else . Thank you Mark

Bought my first bow from this company the help they give me was brilliant setting everything up for me made my purchase so easy

Brilliant service! Mark was very helpful ensuring he set us up safely with everything we needed to do archery as beginners. Would highly recommend.

Wish I had found these guys first. I am a complete novice archer and needed some new arrows as I have bent and lost my first half dozen. So I looked on some reviews and decided on some gold tip warriors. I contacted a competiitor to this site (Merlin Archery) on the 5th February, I did receive some initial assistance however Merlin reccomended some Gladiator cross. These arrived on the 13th Feb, I excitedly opened the box to discover no arrow heads. I know my fault it does say on the website but I'm a beginner so I'm an idiot. I then called Merlin Twice and no answer. I then filled in the support email 2 days no help. I then called merlin again and was told I need 6/2 I then go to the website and find there are 100 different weights and combinations again beginner I know I am an idiot. I then wrote again to merlin saying I can't work out what points to put on the arrows, so I will send them back. Merlin replied you can't they are customised for you no help with what points to order. 1 call to Phoenix Archery lasting 5m 35s and I have a set of points for another companies arrows on their way. Stock was checked and the order placed online thank you Phoenix.

Awesome company to deal with, kept me updated throughout the process, very trustable

Phoenix archery is the first and only choice when it comes to archery. Have just got back into archery after a long break went for some lessons which were brilliant. After Christmas and receiving numerous gift vouchers went to go and get my new bow. After excellent advice from mark ended up with a kinetic valenz riser in silver and core prelude limbs. Full set up I store let me shot it as much as I wanted in his indoor range. I can't recommend enough and will continue to use Mark at Phoenix in the future.

Today, I visited Phoenix to test a riser which they had kept to one side for me for over a week. Graham set up the bow with limbs and string and I tried it out on the 10m range. He then changed the limbs for me and off I went again. I felt that I had as much time as I needed and that nothing would be too much trouble. Mark then took over with the same relaxed, friendly and informative way of doing things. I tested the arrows and the sights and nothing was left to guesswork. I also learned a great deal. Much is made of the friendly, relaxed atmosphere when you read reviews. It's true. There is no hard sell or corporate, scripted front end. If, like me, you are a beginner in search of a first bow then you will get all the advice that you need and maybe learn some stuff at the same time. I came away with some kit which I'm sure will keep me happy for quite a long time. Highly recommended.

Do not take orders over phone if you are a newcomer to archery you need advice not come in to shop I live in Birmingham not everyone has internet

Just before Christmas Mark turned into Father Christmas and a life saver....I was just about to give up. On the 1st of December I ordered my husband a bow, arrow, glove....the whole kit and kaboodle from another company, by the 17th I had not heard anything, on the 18th i was informed that my package had been posted out but would not be here on time for Christmas ( I'm still waiting for it..to then have to return it unopened ). I then went into melt down, but then I came across phoenix Archery and the super duper Mark. He was so helpful and knowledgeable, I told him everything I wanted, he packaged everything together and it was sent out first class, express delivery. My parcel arrived on the 23rd December, and my husband was over the moon with his present from Father Christmas. After lockdown we are planning a visit to Phoenix Archery. You can put your trust in this company and Mark. And I cant thank him enough for helping out at a last minute crisis. You have been a true superstar from start to finish.

Bought only online from Phoenix. I purchased a set of carbon and a set of wooden arrows from them and they match my requirements exactly. I'm using a 25lbs hybrid bow and reached a level now to start tuning arrows and I found I just didn't need to with the ones bought from Phoenix. I've used 3 other companies for archery components and bought aluminium arrows from charts which turned out badly. If you're not able to get to a shop at the moment and try out some arrows (which is obviously best, I wish I lived close to Burnley!) I'd definitely recommend the advice and arrow building from Phoenix.

Very happy with the service level these guys offer, bought a glove from them during lockdown which turned out to be the wrong size, three months later gladly swapped it for the right one, very friendly, efficient and highly recommended.

Excellent customer service with great communication, emails, and personalised invitations to training sessions and use of their range. Beautiful products, real decent quality, and very fast (and safely packaged) delivery. Heartily recommend them, and if you're unsure what you need, probably just drop them an email and they'll be eager to help get what's right for you!

Great shop, super fast delivery, kept well informed on my order, online shopping doesn't get any better than this , first class service well done pheonix Archery , keep up the good work

Fantastic first class service ,all members of staff I spoke to where helpful ,had a wealth of knowledge,and very friendly.Mike was so helpful and did a fantastic price on my first proper bow ,aBearpaw Starhunter ,never dreamed I would own something this good as a first bow .Highly reconmend, will definitely deal with again ,cheers Mike and all at Pheonix Regards Simon

Warm welcome 😃 Friendly, helpful staff members, both were extremely approachable & chatty. Very relaxed atmosphere. Huge variety of stock, managed to get more than we needed! Worth the 2 hour drive - will be back! 5☆

Found Phoenix after a negative experience with Merlin. Mark provides 'old school' service. Will not be going back to merlin anytime soon. Graeme Ross

Great team with excellent service and advice. I bought a 2nd hand bow at a great price and am very happy, it was exactly as described and in near perfect condition. Bought a few things since and shipping is always very fast too. A good experience all round and well worth 5 stars.