Very rude customer service, then numerous emails ignored from Alaidria customer service. Seeking legal advice, all emails have been recorded as item not fit for purpose and faulty. Century not fulfilling 1 year warranty. We run a large martial arts club in UK and will be contacting British Martial Arts & Boxing Association to advise them of Century customer service and warranty.

Sent me my order with missing parts, then charged me again for the parts. Very scammy, would avoid

I received the best customer service from Kayleigh M. today. I had an issue with my order and she answered right away and worked her magic to ensure that I was taken care of. It is hard to find people who care anymore (Customer service seems to be a thing of the past these days). Kayleigh M. Thank you for your assistance with my order, I appreciate you going above and beyond for me!!

From the rude uneducated lying Egotistical sales staff, the shipping, non competitive pricing and the lack of quality in products,,, century is a joke. Never Again. I buy everything from Amazon now.

I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.

Century is, by far, the most concrete source for martial arts equipment. I have attempted using other websites such as Sakura Martial Arts and all have failed to provide the quality of product as promptly and completely. It should be noted, however, that I have had some shipping complications, though I have no doubts that I will be pleased by the products when they arrive.

Horrible customer service.... Have never dealt with a company so bad. No one seems to care.Beware

Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).

I’ve ordered a pro master XXL standing boxing bag, boxing gloves and a BOB. Everything was top quality. Perfect for hard core training sessions. Delivery was quick and smooth.

Century Martial Arts is amazing!! Love everything about their gear, apparel, and customer service!! Definitely would recommend to everyone!!

Great company, have been using their products for years and have never let me down!

Love the Century products, love the Century people. Always first class in quality and they stand behind what they make.

Terrible, just terrible I had placed a order for a bob dummy and received the order just fine after about a month I get charged 400$ On the day I got paid from my job for another bob dummy I did not order and when I contacted century about it I was told I would be called back later and was never called back. I contacted this company 5 times and every employee said the same thing “we’ll call you back later” or “we got the package” even sent me a email confirmation saying they got the package but nothing in regards to getting my money back after I repeatedly asked when will I receive the money these people stole from me do not buy from here this is a scam just looking to steal money very unprofessional.

There have workers they been at the Midwest location for years but in unhealthy competition with each other. They make it very uncomfortable for new co workers with favoritism and seperation. They belittle them and gossip. The environment is very unprofessional. There is no manual available for the industrial machinery, they do not train properly on HOW to fully do the job and lack communication. You just thrown in there and expected to function with high productivity. The energy is so heavy at the Midwest City location that new coworkers eat in there cars or fear SPEAKING up due to fear of losing there job/ unnecessary verbal abuse. The company doesn't address the issues, either you comply or get fired with no real reason. When the problem is upon them they eliminate.

TL:DR: no goods received, ever changing “tracking” data. Suspect scam. I ordered online back in the first week of December and used the “pay by PayPal” option. I received an order confirmation with a delivery date. It was only when this date had passed and I emailed them, that Century told me they hadn’t received my payment because I had sent it to the wrong PayPal address (I used the link on their own order form!). Finally got payment sorted and the good are despatched. I have a tracking number. Except the tracking info changes daily - one day it says the goods have been returned to Germany because of insufficient documentation provided by Century - the next day it says it’s on its way. It’s now over a month since my first order and nearly 4 weeks since the second payment went through. Still no goods. It’s looking like Century Europe is a scam.

I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.

While ordering a product there I noticed that the shipping address was wrong. I went back and changed it in the form. When I ordered the product I noticed that the address was still wrong after I changed it. I called and e-mailed them for two days. When I talked to them on the phone it was not a solution orientated call. They immediately blamed me for the error. The whole conversation was how it was my fault and the form was never wrong. They didn't even talk to me about what it would take to get the product changed the the right address. Eventually they redirected the shipment at my cost to my place but at this point it was four days after I contacted them. Its been two weeks and the item still has not arrived because its lost being redirected.

Centery Martial Arts Has Good Slections on Uniforms Belts Sparring Gear Fitness Eq And Also For Your Students And Your Dojo And Martial Arts Club And it Kicks The Comptition And Good Sales Staff To Asst You Shop Century Martial Arts Today And Meet All Your Martial Arts Goals Today Thank You

Is there an option for 0 stars? There should be. 15 days have passed and I have been charged for two bags and received nothing. This company is shameful

Love your products but it is incredibly hard to get them in Australia!!!!