
Natasha
United Kingdom | 09 December 2024My first experience. Honest review! I saw a car for sale at Lennox Autos via Cargurus.com. I called Lennox Auto who confirmed the car was available. I asked how the reservation fee works, and I was directed to Auto trader to put down the reservation fee. I explained to the guy on the phone I'd come down in the morning. I paid the reservation via Auto trader and planned to view the car the next morning. I literally planned my day around viewing this car. Arrived at Lennox Autos, waited almost 10 minutes whilst someone went to find the keys, only to then be told they have given out the car as a courtesy car. Wow!! No, call to inform me the car isn't there. Happy to lend out the car and sell it with additional mileage than listed. Not to mention that there could be additional damage, such as minor scratches. The explanation I was given was all cars are for sale. I think I had worked that one out, considering I was there to buy a car. Still didn't understand how they advertised the car, accepted the reservation fee, spoke to me on the phone and the car wasn't even available for sale. Of course I got my reservation fee back. Would I take my custom there or recommend them? You decide. Like my opening sentence mentioned " a honest review " I probably give zero starts Counting down from 5 stars 5 - no car to sell, why? 4 - no car to view, why? 3 - car given out as courtesy car ( answer to the above) 2 - no phone call, made me waste my time 1 - would have sold the car not as listed, for example, additional mileage 0 - see, would award zero starts if possible.

Leeanne Armstrong
United Kingdom | 29 November 2024Terrible! We purchased a car, called up for more info on body work, engine etc they told us no problem with the car at all. We get there to find out there was damage to the bumper that had been sprayed in the wrong colour. Drove away engine light popped on literally seconds up the road so had obviously been turned off before hand. Long story short they took the car for 2 MONTHS! It went in and came out worse with more issues. They “fixed this” . Within 24 hours engine light was back on and after visiting our own garage there is a leak and the chain/belt is well over due for a change. None of this was listed. When we arrived we was also stung with hefty charges that added up to an extra £500!! We also was not allowed to test drive it even thought it was not blocked in by their other vehicles…Communication is ridiculous all they do is lie to you constantly! save your money and your sanity shop elsewhere !

Zukki Ahmad
United Kingdom | 15 November 2024Bought my dream car from Lennox Auto and i'm absolutely loving it. Thanks to Mehdi who was an absolute super star with his customer care and professionalism throughout the purchasing of my new car. Always answered my phones calls all hours in the weekday and weekends. Also arranged for the delivery of my car on the same day of purchase. Even now even after my purchase Mehdi is giving me best advise and customer around Warranty cover for the car. Mehdi always polite, patient and Professional at all times with me . Just because of Mehdi and his customer care I will be coming back to him when I replace this car in the near future. Thank you Mehdi

Consumer
United Kingdom | 28 October 2024Very Happy with the service , thanks Lennox Auto

Zamzam Hasan
United Kingdom | 28 October 2024Just bought my Hyundai Santa Fe . To his is the third time I'm buying the car from Lennox Auto .best customer service and amazing prices

peter garcia
United Kingdom | 10 October 2024This company has a very wide range of modern low mileage Vehicles available and if you can't find what you are looking for in their stock they are willing to locate that particular brand and model you require for a small fee . So.if you are after a quality low mileage Hybrid Petrol or diesel car give them a call you will leave there smiling 😃 Peter from Weybridge.

khalid siddeig
United Kingdom | 07 October 2024Just Bought a Mercedes GLS ,what an amasing car,very smooth deal ,finance ratd was what i expect it ,

Fiaz Shah
United Kingdom | 02 October 2024Excellent price ,amazing Customer service Well recommended

Jaison Joy
United Kingdom | 01 October 2024It was very good experience with the dealers and they were very helpful especially Behrad.

RichMind Holding
United Kingdom | 30 September 2024Great service without hard sale you face in some dealership, excellent price and quality vehicles, Strongly recommended,🌺

Izma Anjum
United Kingdom | 30 September 2024Very helpful staff, I was able to get my dream car with everything I wanted and it was delivered to me really fast as I stay quite far! Definitely recommend finding your dream car with them.

Farah Choudrey
United Kingdom | 03 September 2024Love my new car! Thanks to Behrad and his colleague. They were helpful, spoke openly & honestly, and communicated with me throughout as I was travelling from far. Excellent choice of cars at Lennox Auto and in really good condition.

Maryanne Kanza
United Kingdom | 23 July 2024Metti was an amazing Salesman and was incredibly helpful with the finance process, finding the best deal for myself. I was able to get my dream car without any hassle! Lennox staff are extremely helpful they even managed to recover my second car key from previous owner!!! Maryanne

A
United Kingdom | 23 July 2024Stay clear of this garage my Friend bought a car from here and car broke down the owner was very rude and un helpfull . Take your money elsewhere . The car had been clocked on miles when I checked up stay clear

‘ K
United Kingdom | 07 July 2024I recently had the pleasure of purchasing a vehicle from Lennox Auto, and I must say that the entire process was exceptional. From start to finish, I felt valued as a customer and Azzel made sure that my car-buying journey was straightforward and stress-free. He ensured that I understood every step of the process with no hidden surprises—just clear communication. A hassle-free experience made my car purchase a positive one and Lennox Auto exceeded my expectations. I highly recommend Azzel to anyone seeking quality service and a seamless car-buying process.

P 83
United Kingdom | 03 July 2024Recently purchased an A7 50TFSi e. I can’t speak highly enough of the service received - 10 star service! Having taken out the vehicle on finance the team really went out their way to get me an even better deal after, saving me more money, which is unheard of in dealerships. The after care has also been top class. Prior to purchasing from Lennox Autos I visited both Audi and Mercedes dealerships and their service level and attentiveness was not on par. I highly recommend you speak to and visit Lennox Autos!!

Brenda
United Kingdom | 12 June 2024Wow!!! I am impressed and satisfied with my purchase.

Katherine E
United Kingdom | 08 June 2024This company falsely advertised a car! They claimed it had high specifications but when I got there it didn’t. It didn’t have half of what it claimed to have! I had also requested a test drive over the phone and when I got there it was 3 cars deep so I would have had to wait for them to move the others cars. It was so tightly packed in that I couldn’t open any of the doors fully while I was inspecting it. And finally, they massively undervalued my own car as a part exchange. Of course I had done my research before and knew what to expect for it. Absolutely disgusting with the whole experience as they also knew I was coming from far away.

Tracy
United Kingdom | 26 May 2024Azzel gave us all the time and service we needed. He was very helpful and polite and so was his team. Can fully recommend.

Andrew Wong
United Kingdom | 23 April 2024Great service, highly recommended 👍