Homescapes

Central Avenue, Corngreaves Trading Estate, B64 7BY, Cradley Heath, West Midlands, GB
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Based on 544 Reviews

5

91.54%

4

2.94%

3

1.47%

2

1.10%

1

2.94%
About Homescapes

A British company established in the year 2000, Homescapes is one of the UK’s leading online homeware retailers. Specialising in exclusive collections of on-trend affordable homeware, all of our products are manufactured to the highest standards using the best quality materials. With the majority of our ranges handcrafted in our own factories, we pass those savings directly on to you resulting in top quality, affordable homeware that you will love for years to come. The place for all your homeware needs, we are pleased to be offering an extensive choice of hotel quality bed linen and a choice of over 90 pillows and 40 duvets. Our range of handcrafted furniture includes modern, traditional and retro designs, suitable for all budgets. We have one of the UK’s largest collections of artificial plants and trees perfect for the home or office. Our home décor collections are colourful, on-trend and include rugs, throws, pouffes and cushions that will complement many interior styles. Homescapes at a Glance Over 3 million households enjoy Homescapes products in the UK and many more globally. Over 7000 exclusive products in stock and delivered from our UK distribution centres. More than 98% 5 star reviews from over 200,000 customers. Dedicated UK Customer Service Team – Email, Chat & Telephone Support.

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Jess
United Kingdom | 10 January 2025

So disappointed. I ordered pillows that I have bought in the past and they are not the same quality. My old pillows are over 2 years old. About the expected lifespan. Yet still measure more loft than my new ones 6 months on. The silk isn't blended properly either and the filling has become lumpy. I even left them for 48 hours before use as I could see straight away they didn't have the loft of the previous ones. So 6 months on they will not help with a failed product that should last 2 years. But also UK legislation says a product should last at least a year. I'm told to go away as it's been 6months. I explained I have a fatiguing illness and can't always do things timely as other. It even took me a month from reporting it to sending photos due to this. They will not be considerate. I'd happily prove my diagnosis to them if needed. The photos show the silk isn't even blended properly and that the filling is lumpy. But they feign they cannot see it. I would have given them a great review on the previous pair but at £40+ I can't afford to throw money away on substandard products. What terrible customer service. I aim to contact my payment provider to see if they can help resolve this. What a terrible way to treat people.

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Oli
United Kingdom | 09 January 2025

Lovely rug, just as on the photos, lovely colours, arrived fast. Would recommend.

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Carolyn
United Kingdom | 09 January 2025

Gorgeous product. So good, I reordered. Quick delivery time

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DC.
United Kingdom | 09 January 2025

Seamless from ordering to delivery. Delighted with my purchase Thank you 😊

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Esrher Taylor
United Kingdom | 09 January 2025

Ordering and delivery were without fault

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Nina Brophy
United Kingdom | 08 January 2025

Very quick delivery. Excellent product.

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geraldine armstrong
Ireland | 08 January 2025

Good website, easy to negotiate. Excellent product choice. Ongoing customer service ie updates /emails etc. Fast delivery, and excellent curtains which were exactly as seen on website' Curtains needed an iron before hanging, which is to be expected after being packaged.

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Lauren
United Kingdom | 08 January 2025

I bought three products (Cotton Plain Air Force Blue Cushion Covers, Air Force Blue Bench Cushion, and Airforce Blue Plain Seat Pad) all advertised as being part of a set, and all in the same colour "airforce blue" and yet all three are different shades of blue. The bench cushion isn't long enough for my bench, so I got the single seat pad to make up the length, but it doesn't match. Ultimately, they are nice products which feel good quality, but should be listed as different colours.

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John Tabor
Italy | 08 January 2025

Excellent product, good price, prompt delivery

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Jill Stuart
United Kingdom | 08 January 2025

Great prompt service

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Patrick Buschman
Netherlands | 08 January 2025

Good Quality and fast delivery

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Karen Mizen
United Kingdom | 07 January 2025

Great guidelines to help choose best pillow-product arrived promptly & is highly satisfactory.

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marie Clark
United Kingdom | 07 January 2025

Great quality and excellent customer service

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Hazel
United Kingdom | 07 January 2025

Website easy to use, excellent choice of products, items of good quality and arrived really quickly. One slight issue is that items have to be signed for, so cannot be left in one's 'safe place'. However, one does receive a 2 hour delivery 'window', so I was able to arrange my timing to fit in.

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B C
United Kingdom | 07 January 2025

Purchased x4 set of cushions to replace old ones.quality was very good with a good depth.

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Derek
United Kingdom | 06 January 2025

Good quality and excellent price very pleased

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Sally S
United Kingdom | 06 January 2025

Easy to use the website and delivery was on time. Duvets and pillows are great.

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Katherine Chapman
United Kingdom | 06 January 2025

Excellent! Great pillow pads, firm and hold their shape. Speedy delivery and reasonably priced.

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Mrs Beale
United Kingdom | 06 January 2025

Fabulous service!

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customer
United Kingdom | 05 January 2025

Item dispatched quickly and updates on order processing

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