Great quality product, I had a query and customer service with this company was excellent. Highly recommended!!! Thank you!

My email enquiry was answered promptly. I ordered via LB website. Items were delivered within 24 hours as apposed to the 2-3 days stated on website. Driver was very polite and helpful. Goods are as advertised and good quality. Down side is that there is a LB unit with a trade counter only 2-3 miles from me. I wanted to pick up my order from there to save shipping costs! (£24.95). But was told they do not stock the glazing bars I required so they had to be delivered from South Wales to my home in Nottinghamshire at my expense. This is not explained on their website! I they do not do click and collect either. Again not mentioned on their website.

Easy purchase and very quick delivery in time for my roof to be done

Good price, quick delivery

telephone customer service is friendly, professional and approachable. customer service ring you back when they say they will ring back. quality of canopy very good but above everything else this company's customer service is expectational.

The order was confirmed quickly and despatched straight away. The items were as described.

Very friendly and efficient.

Brilliant product. Better than leading brand names. No problem fitting. Looks great. Cant praise quality enough. Staff were very helpful and helped me with finding the right product, after sales service also great. Lastly, the price for such a high quality product was exceptional. Would highly recommend.

QUICK DELIVERY. EXCELLENT PRODUCT. VERY GOOD QUALITY. EASY TO FIT. OVERALL EXTREMELY PLEASED. WOULD RECOMMEND.

Good quality window but the instructions are terrible

Reacted quickly to change in delivery, then arrived as promised.

As with all transactions, we can experience hiccups with ontime deliveries, in transit damage and delivery delays or shortages. However; the backup service received can make or break a project and LB Supplies certainly step up to the mark by ensuring any order discrepancies get sorted with minimum fuss and delay. Very impressed.

Communication and lead time

Really helpful customer service and great prices on VELUX accessories. Would definitely recommend.

Everything went smoothly and delivery was on time, all at a good price

Ordering on the 16-10-23 Loft Ladder arrived at 3-30 on the 17-10-23 I have never had a delivery arrive so quick thank you.

Quick delivery and quality is good.

Description of product (loft hatch and ladder) good including installation video. Purchasing process easy. Product good quality and good value. Unfortunately your carrier delivered to wrong address. Also product was slightly damaged (clearly before it was packed) I reported all this to by telephone.

After speaking with Matt a Supervisor there the order and delivery went really smoothly

Easy to order from the website, everything sent on time