It was my first time using this company and I´ll use more times!!

i am very happy customer

I've used Parcel Link for a number of months now and am very happy. Parcels are always collected and delivered on time and there have been no complaints to date.

collection made no problems and delivery actually made in less than 24 hrs for a UK - RO parcel. A lot sooner than expected. Excellent service

For a change this company managed to deliver BEFORE time quoted!!!!!! Sent some car parts to norway ..packing the items took far long than time to reach destination Happy customer!

No issues.....wasnt quite sure which service to use so got helpful advice on the phone...all good

Been using them for almost 4 years now...some 50 shipments or so later, glad to say we've been more than satisfied. As an Ecommerce company finding a reliable supplier was very important for us and on the reccomendation of an associate we thought we'll give parcellink a try. Apart from a late delivery here or there it's been easy booking our parcels, getting them delivered..if our customers are happy so are we. thanks!

Sent a big parcel of toners to Slovakia...service was ok..cant comment much on the price as i only checked 1 other company and parcellink were cheaper...website was much easier to use...i did have to manually check the order status once as there were some delays because of DHL (hardly surprising) however, all in all a good service...

First time i used parcel link was a few days and we're very pleased. it was a pretty important shipment and needed to get it France in time for a wedding. website was easy to use, prices was great and only had to check status of order once which was unusual because iv had nightmares with previous companies before Thank you guys

We used Parcel Link for the 1st time and the first pallet took about 2 weeks to get from Bolton to Scotland. Used them again thought I would give them the benefit of the doubt what a BIG mistake that was!! Pallet collected on the 23rd June, after around 5 days chased up the "NEXT DAY DHL FREIGHT SERVICE (it was an amazon delivery so expected a slight delay with their booking in system not 25 days)" advised someone would call back (never did) chased again advised was booked in to be delivered at the earliest possible date (still had no confirmation of delivery) chased again and was told it was booked in on a Friday at 8pm (Never got delivered) chased again and got told someone would call back (Never got the call back) chased again was promised a call back (never got the call back again!!) For a company whose business is a "Parcel and Pallet Delivery Service" this is totally disgraceful. Shockingly bad delivery service, no customer service to advise of any delays with the delivery and wouldn't even ring us back when we spoke to them chasing the pallet delivery. One good point is that DHL picked the pallet up from day after it was booked for collection (maybe this is what was meant by NEXT DAY). Will definitely not be using Parcel Link again!!! Parcel link, I'm sure you will not be surprised with my comments!!

Used them to send some stuff to Midlands - first experience using them but a decent one. Had bad experiences with other companies and as a regular sender, important to find someone reliable...try them

Their prices are good but I love the website even more! Making a booking was a breeze, regular email notifications kept me in the loop and parcel was picked up and delivered as promised. Good stuff. Would use again.

I booked a pallet collection from the England to France about a month ago. It contained my personal belongings, books, china, cutleries, etc. The pallet was collected on the 28th and delivered without any fuss 4 days later in perfect condition. The tracking number worked OK through the DHL's website, however it doesn't bring as many updates as parcel service. All in all a great service at a very decent price, so I would not hesitate to recommend or use the company again.

We paid quite a lot of money for a 3-day delivery to Europe and after many complications - see below - they couldn't even apologize for their mistakes and were not willing to give us any refund. We will never ever use their service again. What happened: 1. Tuesday morning - booked pick up for Tuesday afternoon and delivery on Friday - nobody came to pick up parcel. 2. Tuesday afternoon - contacted Parcel Link were told pick up would come on Wednesday - were assured that delivery would still happen on Friday 3. Wednesday - pick up in the morning by wrong company - contacted Parcel Link were still assured parcel would be delivered on Friday 4. Friday - no delivery! Parcel Link assured us delivery would happen Monday morning. 5. Monday - no delivery! Parcel Link blamed DHL and assured us delivery would happen Tuesday morning. 6. Tuesday - no delivery! Took Parcel Link hours to track parcel and were finally told parcel will be delivered Wednesday. 7. Wednesday - parcel finally arrived. Parcel Link did not apologize and did refuse to give us any refund.

Firstly: This is not a wholly negative review. They are superb at providing really good delivery rates for large parcels that other will not even quote for. Once the parcel is collected the service is good. However. Collections are a nightmare ! Every time I use them I have to chase for at least 3 days to get the collection done. Always apologetic and polite responses but really, please, just sort out City Link and get them to collect on the day they are supposed to !! Oh, also, one City Link driver showed up, made a real fuss about the size of the parcel then commented "Well, I hope it's not fragile" My partner pointed out to him the 4 miles of FRAGILE tape on it at that point. The parcel arrived damaged ! Parcel Link are good as a coureir booking company but City Link are not as good !!

I used Parcel-Link to ship a set of speakers from the UK to Israel. The packages arrived @ perfect condition 5 days (!) after the seller shipped them. * The tracking numbers are not accurate at all, When I received a phone call from the customs that the packages arrived and I'll have to pick them up- the tracking number status was "still in the UK"....

I try my best not to use Parcel-link but because of the size of a couple of my parcels i used to have no choice. There is always a problem, non-collection, damage and they will not put a claim in on your behalf irrespect of the insurance offered. I have now found an alternative carrier and will never use them again.KEEP AWAY THEY WILL END UP COSTING YOU MONEY AND CUSTOMERS.