They get right back to me with any concerning issues! They have someone from each department that can assist you all the way to ensuring the all deposits are made and if not, you will know exactly why

I highly recommend BellMedEx! I've owned a small pediatric therapy practice for close to 20 years and have gone through a few different billers, both in house and outsourced. BellMedEx is the best by far! They inherited my complicated account that had missing information and neglected past denied claims, and they filled in all the gaps beautifully. They are timely, effective, knowledgeable, and responsive, and their 24-hour turn-around time for pre-auth and benefit checks is unbeatable!

We started using Bell Medex to do our pediatric practice's billing and posting in March 2022. This is the first time we have ever used an outside billing company to handle these critical business functions. Naturally, we were quite concerned about making this transition, and wanted to find a great company to partner with. After carefully researching Bell Medex (i.e. by reading online reviews, talking with them directly, plus researching them on the Better Business Bureau's website), we decided to use them. After an initial "learning" curve of 2 - 3 weeks (i.e. for both us and Bell Medex), we realized we had chosen the right company. Our Billing Team (Jacob, Victor, Andy, and Tom, along with Simon in EDI Enrollments) has done an amazing job for us over the past nine months! They have worked diligently to help us reduce our Account Receivables, while keeping us up-to-date with our current billing and posting. They are quick to respond to any questions and concerns we have, hardworking, professional and friendly. We literally view them as an integrated part of our business "team" and are extremely pleased we chose them! * * UPDATE: 02/06/2025 * * We've been using Bell Medex for almost three years now! We can wholeheartedly say it's been one of the best business decisions we've ever made. As stated above, after the initial "learning curve" on both our parts, they quickly and completely took over our day-to-day billing / posting responsibilities. Bell Medex is much better, faster and more cost effective at doing these tedious tasks than us. They have proven to be totally reliable and have lowered our stress levels immensely! Periodically, insurance-claims issues (i.e. denials) arise. When this happens, Bell Medex first tries to resolve these issue(s) directly with insurers. If needed, they'll notify us to get the information necessary to resolve the claim(s). Bell Medex continually monitors all outstanding claims to assure they get successfully processed. Consequently, our Account-Receivables management has improved tremendously over the last three years. I'd like to thank Prince Navid (Assistant Manager - Customer Relations) and the rest of our amazing Bell Medex team for their excellent work. We absolutely consider them as part of our "extended staff" and plan to use them for years to come!

This is a great billing company and I have nothing but good things to say about them. The billers, the managers, the CXO (Crystal) plus Stephen and Chris et al. have all been more than patient with my requests, questions and long winded rants about the industry we're in. The benefit that they offer compared to the billers we used before is the wide amount of employees they have access to. So even if my immediate team may not know an answer, you can rest assured that they will be able to contact others in that huge organization and someone is bound to know a solution. Great company but even nicer people. -Robin

This is a great company! My billing was really in a mess. The team met with me and in no time I was up and running again. They are efficient and very professional. I would recommend them highly.

Great service

Great feed back with providing financial statements for billing. Really responsive and great with presentation.

BellMedEx has been great to work with, they are always available for questions, they care about our business and are always willing to help.

Chris and his team are amazing! They are so responsive and helpful! Thanks for all your hard work!!

Chris and Stephen are very helpful, quick respond, great service, very professional, We recommend them!

Good communication

BellMedex has been a wonderful company to partner with in ensuring my business runs smoothly. They are timely and efficient in getting tasks completed and are very thorough. I would recommend them to other business owners.

The staff at BellMedex are very professional and knowledgeable. They are always eager to help me and can eventually solve any issues which arise.

I cannot speak highly enough about the team at BellMedEx and their representatives who have been assisting Holistia Health. Their expertise, dedication, and professionalism have been truly invaluable in organizing our billing processes. From streamlining claims submissions to ensuring accurate reimbursements, their attention to detail and deep understanding of the complexities of medical billing have transformed our financial workflow. Knowing exactly how much we are owed and when payments will be received has significantly improved our operations, allowing us to focus on patient care with confidence. They have gone above and beyond to provide outstanding support. Their responsiveness, efficiency, and commitment to excellence make them an absolute pleasure to work with. They have not only helped us navigate challenges but have also proactively implemented strategies to optimize our revenue cycle management. I highly recommend BellMedEx to any healthcare provider seeking a reliable, knowledgeable, and results-driven billing team. Their professionalism and dedication set them apart, and we are incredibly grateful for their partnership.

Really like the timely responses to questions and tasks. Would like the aging to be worked on more so not as much money was out there, as well as the statement issue fixed. But overall good experience!

Everyone at BellMedex is very responsive and helpful, they do a great job.

Following up to request feedback about what can be done to improve is a great business practice. Greatly appreciated.

These guys are on top of it! Any problem I have they fix or they walk me through it. I get immediate responses. If I'm worried all I have to do is email Prince and it's taken care of right away. My BellMedEx team is the absolute greatest and I couldn't ask for better billers!

Our office has used their services for years now. They always fix any mistakes and they are always there to help. Their response time is quick and efficient. It’s been a pleasure being able to work with them these past few years!

We have made use of BellMedEx's services for a while now. The team is always willing to help, no matter how big or small the task. We appreciate being able to reach out to them with any questions and their response time is great.